Promoting Best Practices through Collaboration, Staff Training, and

Technology

UPCEA WestOct. 3, 2013

Emily Moore, M.A.Becky Ryan, M.A.

Today We Will Discuss

Overview of Training Program and Learning Resources Portal

Context for Why It Was Needed

College Reorganization

Context for Why it was Needed

New Initiatives

& Outreach

Context for Why it was Needed

Applied ADDIE Model for Training Program Design

Assess

Design

Develop

Implement

Evaluate

Overview of Our Collaborative Approach Applying the ADDIE Model

Formally Informally

Through the college-wide reorganization meetings ◦ Determined goals and new

structure

Through a staff member’s class projecto Determined some of the

drivers and technology needs

Staff collaborated in conducting Needs Assessments

Assess

Overview of Our Collaborative Approach Applying the ADDIE Model

Design

Used Google Sites to plan collaboratively◦ Project mgmt◦ History◦ Training Phases

1. Existing2. New

Overview of Our Collaborative Approach Applying the ADDIE Model

Design

Overview of Our Collaborative Approach Applying the ADDIE Model

Adapted SDSU’s Center for Teaching & Learning

Evaluation

Collaboration with SMEs to develop:◦ Job aids◦ Learning activities◦ Presentations ◦ Assessments

Several staff were also applying knowledge and skills learned during graduate programs

Design

Overview of Our Collaborative Approach Applying the ADDIE Model

CES Jeopardy

Active Learning ◦ Activities specifically

designed to align to learning objectives

◦ Allowed time to practice and reinforce learning

Made learning fun◦ Game-based learning◦ Incentivized Q&A with the

experts (candy)

Design

Overview of Our Collaborative Approach Applying the ADDIE Model

CES Learning Resources Portal

Created CES Learning Resources Portal ◦ Training videos in Mediasite◦ Job aids◦ Q&A forum◦ References and links

Designed in Google Sites◦ Free◦ Password-protected◦ Single login◦ Accessible to 80+ staff

Design

Overview of Our Collaborative Approach Applying the ADDIE Model

Job Aid: Types of Programs

Developed job aids for each training topic

Support knowledge acquisition and transfer to on-the-job performance

Accessible anytime from CES Learning Resources Portal

Develop

Overview of Our Collaborative Approach Applying the ADDIE Model

Implement

Overview of Our Collaborative Approach Applying the ADDIE Model

Implement

Overview of Our Collaborative Approach Applying the ADDIE Model

Agenda and Learning Outcomes

Pre-Tests and Post-Tests

Presentations & Learning Activities

Implement

Overview of Our Collaborative Approach Applying the ADDIE Model

Evaluate

Dramatic change in test scores between pre-tests and post-tests

Results

ResultsOverwhelmingly positive participant evaluation feedback

Google Sites - a useful collaborative platform, but…

◦ Need to streamline Portal & Planning SItes Not a true project management platform Not an LMS

Mediasite - recorded live trainings with video of presenter and presentation screen capture, but…

◦ Some technology issues Data loss of one of the training session

slides during a server transfer Difficulty with editing File accessibility/transfer challenges

Challenges

Challenges

Q&A Forum not used as anticipated

Aggressive timeline had to be revised◦ Staff in the training

committee had multiple other responsibilities

Q&A Forum◦ Considering a new

medium that is easier to search, faster

Future PlansOngoing Evaluation

Best Practices & Recommendations