Post on 15-Jul-2020
Date of birth
05-03-1994
Natinality
Pakistani
+971 54 3042116
Essential Food safety
Training Abu Dhabi Food control Authority_ Dec 2018
Certificate of Development To recognized the attendance of guest service program_ I am Rotana _ June 2018
Safdartalib786@gmail.com
Food safety
OPERA PMS
ACHIEVEMENTS
PROFESSIONAL
SKILLS
PROFESSIONAL
EXPERIENCE
2018-Present
2015-2018 Senior waiter
at Movenpick Hotel & Resorts, Pakistan
As a restaurant senior waiter i responsible to promote and ensure guest
satisfaction, maintain a safe and sanitary work environment and ensure only
the highest quality products are being served. Establishes rapport with
guests to build guest loyalty and gather constructive feedback to ensure
satisfaction of every individual guest.
Duties and Responsibilities
Greeting and welcome guests promptly in a warm and friendly manner.
Assist guest with table reservation assist guest while seating ensure guest are serviced within specified time
Knowledge of menu and presentation standards Speak with guests and staff using clear and professional language, Able to answer any questions regarding menu and assist with menu selections.
Able to anticipate any unexpected guest need and reacts promptly and tactfully
Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
Serve food courses and beverages to guests set tables according to type of event and service standards and record transaction / orders
in point of sales systems at the time of order communicate with the kitchen regarding any menu questions, the length of wait and product availability
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Check with guests to ensure satisfaction with each food course and beverages
Responsible for clearing, collecting and returning food and beverage items to proper area.
Always thank and give fond farewell to guests conveying anticipation for their next visit.
Maintain cleanliness of work areas, china, glass, etc. throughout the shift and ensures that the restaurant is always kept clean and
organized, both at the front as well as the back of house areas.
Waiter
at Beach Rotana international Hotel, UAE
As a waiter i am responsible to professional service to our Guests ensuring
their restaurant visit will become a memorable dining experience.
General Duties and Responsibilities
Greet & seat customers and serve them in a professional, discreet &
personalizes way.
Perform all necessary tasks food & beverage according to the
standard of performs manual of the hotel.
Acquire in depth knowledge of food & beverage,( cocktails, beer,
wine) and wine suggestions menu of assigned outlet in order to
assist and provide advice to guests.
Check the Guest's identification to ensure they meet alcohol legal
requirements. Consistently monitor quality of food & beverage
being served.
Practice good customer relations and attend to customer
complaints / queries satisfactorily.
Responsible for maintaining hygiene and cleanliness standards in
the outlet & upkeep of service equipment.
Responsible for all service preparations before during and after the
service ( mis-en-place & mis-en-scene).
Ensure minimum wastage, breakage and spoilage.
Actively use up selling techniques to exceed guest expectations
and increase revenue.
Operate in a safe and environmentally friendly way to protect
guests' and colleagues' health and safety, as well as protect and
conserve the environment.
Comply with the hotel environmental, health and safety policies and
procedures.
2013 to Present_ Experience As A
Guest Service Associate In Hospitality
Industries
Darwish Apartment’s, Alfalah street , Passport Road
Abu Dhabi, United Arab Emirates
Abu Dhabi
Karachi
TASTE
Micros
Safdar Hussain Khoso
2013 To Present_ Experience As A Guest Service Associate In Hospitality Industries
Pre Opening Beach Rotana
Residency with great contribution and wholehearted commitment towards the success of the opening of Beach Rotana Residency_ Abu Dhabi _22th of July 2018
Marital
Status
Single
Emirates Id 784-1954-
133920-7
Arabic
Urdu
LANGUAGES
EDUCATION
02/2014-
12/2014
2013 - 2014
Waiter
at Marriott international, Pakistan
To accurately and completely take food and beverage orders, efficiently serve
food and beverages to the guests and attend to the guests' needs.
Duties and Responsibilities
Greet customers politely as they enter the restaurant. Introduce self to customers. Show customers to their tables.
Present menus to customers maintain an up-to-date working knowledge of the menu items and daily specials.
Explain the menu items in terms of preparation, ingredients and presentation.
Be aware of allergy information on menu items. Answer inquiries about food and beverage items on the menu offer food inform customers of special items not listed on the menu. Take food and beverage orders accurately including any special requests.
Check food orders with customers to ensure correctness. Input the order into pos system.
Work with bartenders to fill beverage orders and work with kitchen staff to process and expedite food orders. Pre-set table for the orders.
Deliver and serve food at tables. use established food handling and serving techniques.
Ensure customers are satisfied with their food orders, beverages and service. Up sell food and beverage items throughout the meal. Monitor customer's needs and promptly handle requests.
Handle customer complaints in a polite and professional manner.
Maintain the table setting by clearing courses as completed, replacing utensils, refreshing water glasses, dealing with spills prepare and provide customers with accurate check for the meals cash and credit card payments.re-set and prepare table for customers including
decorations, condiments, napkins, utensils.
Maintain a clean and organized service area.
Dispose of trash according to established procedures and perform any side-work as requested.
Comply with safety, health and hygiene policies and procedures.
Waiter at Lee grand fine & dinned cafe, Pakistan.
Welcome guests and promptly attend to tables.
Serve food and beverages to guests making.
Recommendations if needed share menu knowledge to assist guests with questions and special requests record transactions in the micros system correctly and timely check-in with guests to assure satisfaction with each course and beverage clean tables, complete
closing duties and re-stock tableware and other supplies.
2012 - 2014
Ensures that hotel brand standards and SOP's are consistently implemented. Work with fellow staffs and manager to ensure that the
restaurant achieves its full potential
Take an active role in coaching and developing junior staff.
Any other duties related to food and beverage service assigned by
the manager.
Bachelor’s in commerce. at Shah Abdul Latif University,Pakistan.
PERSONAL SKILLS
Team
Work Creativity Leadership Motivate
Key Competencies
Customer service Communication skills Numeracy skills Ability to multi-task Adaptability and appreciation
of diversity Accuracy and attention to
detail Stress tolerance Reliability Honesty and integrity Sense of urgency High energy level in the
Karachi
Karachi
Pakistan
English
Hindi
To attain the Opportunity in your
company where I can utilize my skills
towards the hospitality and promote
the name and fame of the
organization
Darwish Apartment’s, Alfalah street , Passport Road Abu Dhabi, United Arab Emirates
+971 54 3042116
Safdartalib786@gmail.com