Presentation bpo taksis alam & sandeep

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Transcript of Presentation bpo taksis alam & sandeep

BPO IndustryBPO Industry Course :BIT

Some kind of B.P.O Industry1. Out solacing2. Off sharing3. List of centre companies4. Banking BPO services5. Software testing also verge6. Off shoring research network7. BPO security8. Captive service9. Recruitment10. Globalization

Business Process outsourcing• BPO - What Is BPO - Definition of Business Process Outsourcing ...• Definition: BPO stands for "business process outsourcing," which is

simply ... Work at Home Companies - Directory of Work at Home Companies - Finding Work.

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Eligibility and personality traits

Graduates in any discipline are eligible to apply. In some cases, even under-graduates are considered. However, openings in the areas of Technical Support, Human Resource Management, Engineering Designs and Research Outsourcing and Finance and Accounting (F&A) would require professional qualifications such as an MBA, MCA, CA, CFA, Law, PhD, BE/B Tech.

It isn’t easy entering a BPO industry, though. It is an exhaustive process that includes both written and verbal tests.

Broad qualifications for recruitment for a beginner in:

• Insurance ProcessGraduates/PGs /Diploma equivalent to Graduates from any discipline, Preferably B.Com, Graduates/Finance background.

• Back end process Graduate/Diploma-holder equivalent to Graduates from any discipline with good typing skills.

• Voice Process Graduate/PGs/Diploma holders equivalent to Graduates from any discipline. Engineers from other streams like Civil, Agricultural are also considered.

• Technical Services Graduate/PGs/Diploma holder’s equivalent to Graduates from any discipline, Preferable Bask/BCA.

Graduates/Tech Diploma Engineers from mainstream (Software/Computers). Engineers from other streams like Civil, Agricultural are also considered.

A candidate should have these Qualities

Communication skills 

Learning aptitude  

Leadership qualities 

Stamina to work for long hours  

Quick decision making  

Ability to handle critical situations without getting panicky  

Tactful and diplomatic attitude  

Cool Temperament

Top 10 BPO’s

RANK Name of BPO

1 Gen pact

2 WNS Global Services

3 Wipro BPO

4 IBM Daksh

5 First source Solutions

6 Aditya Birla Minacs

7 TCS BPO

8 HCL BPO

9 Aegis BPO

10 Transworks

The salary increase had an annual growth rate of 12 percent.

Bpo Salary talk

• Positions & salary/annum

1.Fresher/associate-agent:90 k - 1.2 lakhs

(2 years’ experience):2 - 2.5 lakhs

2.Team leader:3 - 3.5 lakhsTeam leader:4 lakhs:(4 years experience)

3.Project head:6 lakhs

Networking-systems and data communication analysts-salary range.

Teach pro salary increase enterprise

Made by Sandeep & TAKSIS