Preparing to Survive International Facility Management Association New Mexico Chapter, September 14,...

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BUSINESS CONTINUITY:Preparing to Survive

International Facility Management AssociationNew Mexico Chapter, September 14, 2010

Valli Wasp, IAEM CEMPreparedness Unit ManagerNew Mexico Department of Homeland Securityand Emergency Management

505.476.9689 www.nmdhsem.orgwww.preparingnewmexico.com

Business Continuity: Preparing to Survive

“Each year disasters such as floods, hurricanes, tornadoes, and wildfires force thousands of

businesses to close. But even more common events, such as building fires, cause the same result.”

- Open for Business, Institute for Business & Home Safety, 2007

Business Continuity: Preparing to Survive

Consider this: >1 in 4 businesses will experience a significant

crisis in a given year 43 % that experience a disaster and have no

emergency plan, never reopen 71% do not have a disaster plan in place 64% stated they do not need one

Business Continuity: Preparing to Survive

Consider this: The number of declared major disasters more

than doubled in the 1990s. A business can be hurt indirectly when disaster

strikes customers or another business, such as a supplier or distributor.

OSHA requires that most businesses with 10 or more employees have a written emergency plan

Business Continuity: Preparing to Survive

Consider this: The realities of a post-9/11 world and an

increasing dependency on computer technology call for additional protection of business operations

The 9/11 Commission emphasized the critical importance of preparedness in protecting business assets and safeguarding employees’ lives

Business Continuity: Preparing to Survive

Top 10 New Mexico Hazards:

1. Flood High

2. Wildfire High

3. Severe Winter Storm High

4. Thunderstorm High

5. Extreme Heat High

6. High Wind High

7. Tornado Medium

8. Drought Medium

9. Earthquake ≥ 4.5 Medium

10. Dam Failure Medium

Business Continuity: Preparing to Survive

New Mexico Hazard – Flood/Flash FloodRank: 1Probability: High

Hatch, NM Federal Disaster 1659 Severe Storms & Flooding, Declared 8/30/06

- Disaster awards $1.6 million disbursed for the Individuals and Household Program. - Disaster Unemployment Assistance program disbursed $28,000. - Small Business Administration approved more than $3 million in disaster loans to homeowners, renters and businesses affected by the flooding.

New Mexico Hazard – WildfireRank: 2Probability: High

Business Continuity: Preparing to Survive

New Mexico Hazard – Severe Winter StormRank: 3Probability: High

Business Continuity: Preparing to Survive

New Mexico Hazard – ThunderstormRank: 4Probability: High

Business Continuity: Preparing to Survive

New Mexico Hazard – TornadoRank: 7Probability: Med

Business Continuity: Preparing to Survive

“Planning is key. You do not need a million dollar solution, just a common sense one that protects you,

your employees and your business.”

-Expecting the Unexpected, Office Depot, 2007

Business Continuity: Preparing to Survive

Planning: Provide for continuation of essential functions Enable a rapid response to any emergency

situation Minimize loss of life, injury, & property

damage Reduce the duration, severity and frequency of

disruptions

Business Continuity: Preparing to Survive

Planning: Facilitates the performance of essential functions

during an emergency situation Protect essential facilities, equipment records &

assets Achieve timely & orderly resumption of

essential services and return to normal operations

Business Continuity: Preparing to Survive

Business Continuity Plan: Be executable with or without warning Meet the operational requirements of the

respective organization operational within minutes operational within 12-hours of activation

Business Continuity: Preparing to Survive

Business Continuity Plan: Meet the sustainment needs of the respective

organization up to 30-days or longer Ensures continuous performance of essential

functions and operations during an emergency, such as pandemic influenza, that require additional considerations beyond traditional continuity planning

Business Continuity: Preparing to Survive

Business Continuity Plan: Provide an integrated & coordinated continuity

framework that takes into consideration other relevant organizational, governmental, and private sector continuity plans & procedures

Business Continuity: Preparing to Survive

Preparing the Plan: Know your Hazards/Evaluate your risk Essential Functions Orders of Succession Delegation of Authorities Continuity Facilities Continuity Communications Vital Records Management

Business Continuity: Preparing to Survive

Preparing the Plan: Human Resources Test, Training & Exercise Program Devolution of Control & Direction Reconstitution Operations

Business Continuity: Preparing to Survive

Business Continuity Plan Documents: Who will participate in continuity operations What will occur in a continuity situation Where continuity operations will occur How & how quickly continuity actions will

occur

Business Continuity: Preparing to Survive

Additional Resources:American Red Cross – www.redcross.orgU.S. Department of Homeland Security

Ready.gov – www.ready.gov/business/Institute for Business & Home Safety –

www.disastersafety.org