By DIDIT KURNIADI

SMK ANTONIUS

1. When you answer the phone at home, what do you say?

2. Then, how the people answer the phone at work?

3. Say the phone numbers in English:

a. 085640830269

b. 0218467720

4. Then, say your fixed number and/or your mobile phone number.

Good morning, Montreal supplies. May I help you?

Hello, Lion Restaurant. Can I help you?

Good afternoon, Roland Scott, speaking

Hello, 88675932

Who’s calling, please?

May I ask who’s calling?

Who’s speaking, please?

Hold the line, please. I’ll see if he’s in

Hold on, please. He’s coming now

Just a moment, please. She’ll be with you right away

One moment, please. I’ll see if he’s free

He’s speaking on the other line. Will you hold?

I’ll connect you with the manager

I’ll put you trough to the manager

It’s ringing for you

You’re trough. Go ahead

I’m sorry; the manager is out at the moment

I’m terribly sorry. Mr Hotman is away on business right now

He is not in the office now, but he’ll be back at 4 o’clock

Can I take a message?

Can I give him a message?

Can I have a message?

May I speak to Mr. Bates, Please?

May I speak to the manager, please?

May I have the Account Department, please?

This is Mr. Delano's secretary

This is Pierre Humphrey

I'm calling on behalf of Mr. Humphrey

Could you tell me when he’ll be back?

Do you know what time she’ll be back?

Yes, could you tell him to call me back?

Yes, tell her that I call. This is Rita

No, thanks. I’ll call back later

No, thanks. It’s not urgent

Dina is calling her friend. Robin at the other room, in the some Office

Dina : Hello, is that Robin?

Robin : Yes, who’s speaking?

Dina : Dina. Can you help me?

Robin : Yes, certainly

Dina : I don’t find the receipt you gave me yesterday

Robin : I’ll come to you in a minute

Someone to see Mr. Lubis, the general manager

Caller : Hello, May I speak to Mr. Lubis?

Secretary : Who’s calling please?

Caller : Andy Wibowo, is he in, please?

Secretary : He isn’t in the office, sir.

Would you like to leave a message?

Caller : No, thanks

Secretary : Would you call back later?

Caller : Yes, I will

Sometimes, there may not be anyone to answer the telephone and you will need to leave a message. Make sure that the person who should receive your message has all the most important information he/she needs. Your name, The time, the reason for calling, and your telephone number.

THANK YOU