Post on 08-May-2020
2014
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Round III: ALIGNING WITH THE BUSINESS
Track A: EMERGING ERG LEADERS: Design Innovative & Effective Programming that Adds VALUE to the Business
Facilitator: Crystal Andrews, KPMG Presenters: Bryan Gingrich, Ph.D, Enterprise Diversity & Inclusion Oscar Cordova, Cisco Jorge Guerrero, Freddie Mac
2014
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Round III: ALIGNING WITH THE BUSINESS Track A: EMERGING ERG LEADERS: Design
Innovative & Effective Programming that Adds VALUE to the Business
Presenter:
Crystal Andrews Senior Associate, Diversity & Corporate Responsibility Program Management
KPMG
2014
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Agenda
Introductions
Big Picture – Adding Value
Case Studies
Roundtable Discussion
Closing
2014
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Understanding the Foundation
Company Strategy
Diversity Strategy
ERG Strategy
2014
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ERG Opportunities & Challenges
Opportunities: Build Awareness
Recruitment & Retention
Talent Development
Supplier Diversity
Community Outreach
Business Development
Policy creation
Challenges: Measuring success,
progress and impact
Accountability
Resources – funding and manpower
Leadership support
Maintaining momentum
Business alignment
ERG leadership capabilities
2014
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Best Practice Framework Questionnaire How does the initiative align to the goals
of the diversity and corporate strategy?
Who are the stakeholders and are they engaged in the process?
Do I have the resources needed to successfully execute the initiative?
What does success look like and how am I measuring it?
2014
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Round III: ALIGNING WITH THE BUSINESS Track A: EMERGING ERG LEADERS: Design
Innovative & Effective Programming that Adds VALUE to the Business
Presenter:
Bryan Gingrich, Ph.D. SVP, Diversity & Inclusion Infrastructure
& Alignment Manager Enterprise Diversity & Inclusion
2014
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Driving Business Outcomes through Ecosystem Innovation
Dr. Bryan Gingrich
2014
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Common D&I Challenges
• Driving systemic culture change
• Actively engaging senior leaders
• Integrating D&I into business practices
• Aligning the work to strategic business outcomes
• Fostering Ecosystem collaboration (business lines, Councils, ERGs, Partners)
• Moving beyond awareness to leveraging D&I as a fuel for innovation
2014
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Identify Business Opportunity
1. Identified business opportunities that, if solved, would accelerate progress – Team member engagement
– Inclusive culture
– Diversity recruiting
– Growing the business
– e.g., How can ERGs and LOB Diversity Councils be leveraged to help Wells Fargo attract and retain more diverse consumers and businesses?
2014
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Innovation Think Tank
2. Hosted our own “Shark Tank” – Senior Executives as “Sharks”
– 120 ERG, Council & Functional leaders
– Competitive think tank groups
– Presenting the ‘best ideas’ to the sharks • Did the group address the challenge in their pitch?
• Can their idea be implemented in 2014?
• Is their approach collaborative?
• Can success be measured clearly? Is it scalable?
• Are you willing to be the “executive sponsor” based on the pitch?
2014
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Development to Execution
3. Project teams established
– Program manager support
– “Shark” as Executive Sponsor
– Leverage skill, insight, experience of ERG, Council and Functional Partners
• Where are we now? – Design and implementation
• Results & impact? – Incredible energy; High engagement;
Work aligned to strategy & outcomes
2014
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What emerged?
• Allied Voices
Creation of a sustainable D&I Ally program that clearly articulates ‘inclusive behaviors’ and how to be a champion
• Inclusion Quotient
Creation of Inclusion Quotient to measure Inclusion at the company and team member (personal ) level.
• Hands on Banking
Offering financial education in collaboration with ERGs in our communities.
• My Difference Matters
Creating a platform for team members to “tell their D&I story”
• Sponsorship
Implement sustainable programs/connections to sustain leadership development post course completion
2014
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More Time
Allot additional time for ideation and pitch preparation
Research
Provide more pre-reading material, data, etc.
Post Pitch Game Plan
Provide program management support to
better enable the groups to execute
Lessons Learned
2014
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Round III: ALIGNING WITH THE BUSINESS Track A: EMERGING ERG LEADERS: Design
Innovative & Effective Programming that Adds VALUE to the Business
Presenter:
Jorge Guerrero Audit Director, Mortgage Sourcing and
Servicing, Internal Audit Division Freddie Mac
2014
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Freddie Mac ERG Overview
• 7 Employee Resource Groups
• Model – Sponsor, Chair, Co-Chair and Core Leadership Team
2014
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Freddie Mac ERG Priorities
Creating Community
• Provide a forum for employees to network, share relevant experiences and concerns
• Increase cultural awareness
• Support personal development
Community Outreach
• Volunteerism
• Philanthropic initiatives
Commercialization
• Support recruitment initiatives
• Promote retention driving employee Engagement
• Identify and/or support business initiatives