Portal Me: Provider Perspectives on Secure Messaging & PGHD for Care Coordination

Jeff Belden MDUniversity of Missouri

Monday - February 29, 2016

Conflict of InterestJeff Belden MDHas no real or apparent conflicts of interest to report.

Learning Objectives

Explain the role of patient engagement in population health

Analyze the ways in which patient portals and patient generated health data can be used to improve outcomes

Assess the value of interoperability in care coordination, particularly in complex conditions

Benefits for the Value of Health IT

Satisfaction

Treatment / ClinicalSavings

Patient Engagement andPopulation Management

Electronic Secure DataUse portal messaging for key results and better physician accessibility.

Use tips for promoting patient portal enrollment using teachable

moments.

Manage incoming large-volume PGHD with other care team

members.

Help patients & physicians make collaborative treatment decisions using shared PGHD.

Open the door

Use email?

Portal me.…really.

Anticipate the flow

PGHDPatient-Generated Health Data

Show meMost recentTrendWhat’s normal?

Show me you careInterpretShow gratitude

Manage the flood

Visualize

Act like a teamLet it become second-nature

Broader care teams

Take ordersfrom patients

Sail on

Coordinate care•Standardize•Centralize•Simplify

SummaryBenefits Realized for the Value of Health IT

Satisfaction

Treatment / ClinicalSavings

Patient Engagement andPopulation Management

Electronic Secure DataUse portal messaging for key results and better physician accessibility.

Use tips for promoting patient portal enrollment using teachable

moments.

Manage incoming large-volume PGHD with other care team

members.

Help patients & physicians make collaborative treatment decisions using shared PGHD.

Jeff Belden MD

Family PhysicianProfessor at University of Missouri

Founding & Former Chair HIMSS EMR Usability Task Force

Lead author Inspired EHRs: Designing for Clinicians, a guide for EHR usability, online at inspiredEHRs.org.

Twitter: jeffbeldenLinkedIn.com

/in/jeffbeldenbeldenj@missouri.edu

Questions

Thanks