Transcript of Plug and Socket Preparing IT Management for Governance Rob England v6v6.
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- Plug and Socket Preparing IT Management for Governance Rob
England v6v6
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- "The main reasons for negative outcomes are the emphasis on the
technical, financial and scheduling aspects of IT activities rather
than on the whole business context of IT use... "Effective
governance of IT assist[s] those at the highest level of
organisations to understand and fulfil their legal, regulatory and
ethical obligations in respect of their organisation's use of IT"
ISO/IEC 38500
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- Terminology Governance Governance fulfilment Executive
Management IT Governance Corporate Governance of IT Enterprise
Governance of IT
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- Governance Governors Managers Governance Governance fulfillment
Management delegationescalationaccountability Owners
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- Governance Governors Managers Governance Governance fulfillment
Management Execution IT Governors IT Managers IT Governance IT
Governance fulfillment IT Management IT Execution Governors
Managers Governance Governance fulfillment Management
Execution
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- Governance Governors Managers Governance Governance fulfillment
Management Execution Governors Managers Governance Governance
fulfillment Management Execution Governance of IT IT Management IT
Execution IT Governance fulfillment Line-of-business owners and
CIO
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- Governors Managers Governance Governance fulfillment Management
Execution ISO 38500 evaluate monitor direct
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- plan do check act evaluate monitor direct vision strategies
policies performance conformance plans proposals
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- Governors Managers Strategy Policy Plans Processes Direct
Evaluat e Monitor
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- Governors Managers Strategy Policy Plans Processes Strategy
Policy Plans Strategy Policy
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- Plug and Socket When the governors come governing
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- Plug and socket Governors Managers Governance Governance
fulfillment Management Execution plug and socket Governors Managers
Governance Governance fulfillment Management Execution
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- Plug and socket Governance fulfillment Management Direct
MonitorEvaluate
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- Direct Delegations, steering committee(s) Vision, strategies
and policies Decisions
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- Plug (Governance)Socket (Management) StrategicVision, goals
Broad strategy Fulfilment policy Strategy(s) TacticalPolicy
framework Policy system Broad policy (bounds, rules, decisions)
Plans Practices OperationalProcedures Tools Direct
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- Monitor Responsibility Risk Conformance Performance, objectives
Capability, capacity to implement Investments
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- Monitor Balanced scorecard, KPIs Risk analysis Compliance audit
Capability analysis
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- Socket (Governance)Plug (Management) StrategicAchievement Risk
Intelligence TacticalPerformance Compliance Capability Balanced
scorecard Audit OperationalRegisters Reports Monitor
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- Balanced scorecard My favourite: effectiveness efficiency
quality/reliability customer value From Waltzing With The Elephant
processes followed decisions correct risks controlled problems
fixed or see ISACA's Unlocking Value, p19 for an example of the
classic financial customer internal learning and growth
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- Evaluate Environment Service and project portfolios Proposals:
strategy, projects, plans, opportunities, contracts Ongoing
operations: performance, conformance, escalations
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- Socket (Governance)Plug (Management) StrategicPlans (for
review)Planning Portfolios TacticalProposals (for review)
Escalations (for decision) Programmes Change OperationalDecision
processes (structures, roles, escalations) Evaluate
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- Governance cycles Decisions Proposals, reports Strategy,
reviews, audit
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- References ISACA COBIT 5 ISO/IEC 38500 Corporate Governance of
IT NCC IT Governance ITIL Service Strategy 2011 Waltzing with the
Elephant, Mark Toomey
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- Copyright 2012 Two Hills Ltd www.twohills.co.nz. All rights
reserved Governance fulfillment Management Direct MonitorEvaluate
Governance Execution