September 23rd, 2009

Keynote Speaker:Dr. Hossein Nivi

CPDAProduct Lifecycle Management

PLM Conference | September 23rd, 2009

September 23rd, 2009

Keynote Speaker:Dr. Hossein Nivi

CPDAProduct Lifecycle Management

Keynote Speaker: Dr. Hossein Nivi

PLM Conference | September 23rd, 2009

Keynote Speaker: Dr. Hossein Nivi

Doing the same thing over

and over again yet expecting

different results.

Definition of Insanity?

Translating Knowledge into Sustainable Business Results

Dr. Hossein Nivi

Challenge of Effective

Corporate Education

Effectiveness Must be Learned

Intelligence, Imagination, and Knowledge are essential resources, but only EFFECTIVENESS converts them into results. By themselves, they only set limits to what can be attained.

Peter Drucker

Traditional Training Model

Learn

Teach

Do

Knowledge to Sustainable Business Results

Knowledge

Teaching

Actionable Item

Wasted Effort

Learning

Apply

Reward & Recognition

Replication

BusinessResults

Failure Modes of Traditional Model

Teach to Learn: • Failure Mode: Learner not taught the

information at the correct point in time.

• Effect: Learner has forgotten the information by the time they need it.

• Cause: Learner does not know or is not able to take the training at the optimal time.

Failure Modes of Traditional Model

Learn To Actionable Item:• Failure Mode: Unable to translate learning to

real world application

• Effect: Wasted money, no progress, frustrated learner

• Causes: Learner doesn’t have needed experience, taught poorly, or lessons too narrowly defined

Knowledge to Sustainable Business ResultsKnowledge

Teaching

Actionable Item

Wasted Effort

Learning

Apply

Reward & Recognition

Replication

BusinessResults

THE PROBLEM

New learning model combines multiple process steps …

…allowing for better system results

Knowledge to Sustainable Business Results

Reward & Recognition

Replication

Sustainable BusinessResults

KnowledgeTeaching Actionable

ItemLearning

Apply

New learning model combines multiple process steps …

…allowing for better system results

Knowledge to Sustainable Business Results

Reward & Recognition

Replication

Sustainable BusinessResults

KnowledgeTeaching Actionable

ItemLearning

ApplyFLIGHT

SIMULATOR

Flight Simulator

Flight Simulator

Flight Simulator

Flight Simulator

Repeated Cycle

Accelerated Experience

ClassLearning

Debrief

Learn / change

TeamAction

Planning

WorkSimulator

Work Simulator

A team has to work together to produce results.

Work Simulator

A team has to work together to produce results.

Work Simulator

A team has to work together to produce results.

Work Simulator

A team has to work together to produce results.

Work Simulator

A team has to work together to produce results.

Work Simulator

A team has to work together to produce results.

Work Simulator

A team has to work together to produce results.

Repeated Cycle

Accelerated Experience

ClassLearning

Learn / changeWork

Simulator

TeamAction

Planning

Debrief

EARLY IN THE WEEK

Debrief

Resisting Change

EARLY IN THE WEEK

Debrief

Resisting Change

EARLY IN THE WEEK

Debrief

Resisting Change

LATER IN THE WEEK

Debrief

Constructive Changes

LATER IN THE WEEK

Debrief

Constructive Changes

LATER IN THE WEEK

Debrief

Constructive Changes

Repeated Cycle

Accelerated Experience

ClassLearning

Debrief

Learn / changeWork

Simulator

TeamAction

Planning

Class Participants

Team Action Planning

Discovering How To Improve | No Instructors Present

Class Participants

Team Action Planning

Discovering How To Improve | No Instructors Present

Class Participants

Team Action Planning

Discovering How To Improve | No Instructors Present

ClassLearning RESULTS

Time

Effe

ctiv

enes

s

Traditional Learning

DebriefActionReview

Learn / changeWork

PracticeField

TeamPractice

Field

ClassLearning

RESULTS

Experiential Learning

Time

Effe

ctiv

enes

s

ClassLearning RESULTS

DebriefActionReview

Learn / changeWork

PracticeField

TeamPractice

Field

ClassLearning

RESULTS

Time

Effe

ctiv

enes

s

Traditional Learning

Experiential Learning

TimeE

ffect

iven

ess

“Knowledge is perishable… but practice turns knowledge into experience.

Experience has a very long shelf life.”

Pendaran’s Systemic Approach to Business Results

Pendaran’s Systemic Approach to Business Results

HOWAccelerated Experience

WHATSystems Thinking as the context

Lean as the content

WHYIt’s time to focus on the business results

Let’s break the cycle of insanity

Dr. Hossein Nivinivi@pendaran.comwww.pendaran.com