Post on 22-Mar-2020
15th of June 2017 Vojtech EKSLER
KPIs and benchmarking: General presentation
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P R I M E Platform of Rail Infrastructure
Managers in Europe
‘Influencing’ function: industry able to affect draft legislation ‘Early warning’ function: EC to industry and industry to EC ‘Stress-test’ function: EC to test legislative proposals re their ‘implementability‘ ‘Learning’ function: EC and IM to improve mutual understanding of respective ‘business’ ‘Business’ function: Facilitating benchmarking on best practice to enhance IMs business capabilities
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Main features
Added value
Only platform allowing direct exchange of IMs with the EC, and co-chaired by both Allowing discussion of legislative initiatives at a very early stage Allowing all IMs to cooperate and establish common priorities Encompasses all strategic aspects (regulatory, operational and financial) relevant for IMs
The Evolution of PRIME – timeline
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September 2013
EC proposes Declaration of
Intent to all IMs to set up PRIME
First IMs to sign the Declaration
of Intent
October 2013
First PRIME meeting, working arrangements
approved
January 2014
PRIME
Subgroups on Key Performance Indicators and Implementing Acts created
March 2014
PRIME
30 participants and 5 subgroups
Today
PRIME
KPIs: Objectives Enhance the performance and business development of IMs through cooperation and exchange of best practices. Principles:
• Simple indicators with crystal clear definitions • Focus on business development for IMs • Focus on the deliveries for customers • Reuse from other for a as far as appropriate
• Common Glossary for Transport Statistics • Specific EU legal acts • UIC and industry standards and guides
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Key Performance Indicators (KPI) subgroup
14 active Members as of June 2016 representing 73% of the EU railway network Developed a comprehensive set of performance indicators summarized in the PRIME KPI Manual First KPI report available (only internal use) Ongoing development of IT tool: reporting and dashboard functionalities
Group chaired by Jan Pettersson (Swedish IM): jan.pettersson@trafikverket.se
Financial
Learning & Growth
Customer
Internal processes
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Financial
Safety & Environment
Delivery
Performance
Growth
The PRIME KPI dimensions mapped from the four ‘standard’ balanced scorecard dimensions
Balanced scorecard
Context
PRIME KPIs: rationale
KPIs organized under 15 categories reflecting the scorecard structure
Dimensions
Performance Punctuality Robustness
Delivery Capacity Condition
Financial Costs Revenues Charging
Safety and Environment Safety Security Environment
Categories
Growth Utilisation Asset capability & ERTMS Inter-modality
KPI Categories
Context
Market
Staffing
PRIME KPIs: structure
48 high and secondary level KPIs developed to populate the Benchmarking dashboard
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Dimensions
Safety & Environment
Categories
Safety
Security Delays due to security incidents per train km
Killed/seriously injured per million train km
KPIs
Trains cancelled du to security incidents
Network Context
Electrification
Total network length
Modal share of railways
Overall funding of IM
Significant accidents per million train km
IM related accident precursors per M train km
High Level Industry KPI Secondary Level KPI
PRIME KPIs: examples
High Level Industry KPIs
Bench- marking
KPIs
Additional PIs
Supporting Indicators & data
Selection of 12 top KPIs for senior management
Additional 36 KPIs covering all categories for core benchmarking
All remaining PIs
Other indicators & data for detail and explanation
Tier Indicators Output
Dash
boar
d
Repo
rtin
g
Performance indicators arranged into four levels, with the KPIs presented in two dashboards
PRIME KPIs: design and use
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High level industry KPIs
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High level industry KPIs: example
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Dashboards in the IT tool
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Data coverage as of June 2017
73%
27%
Share of line-km for PRIME KPI countries (June 2017)
PRIME KPI countries
Other EU-28 countries
All EU infrastructure managers are expected to join PRIME in near future
KPIs and underlying data should gradually be made publically available (once quality and confidentiality concerns fully addressed)
KPIs to drive improvements in the future (both IMs and EC initiatives)
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Outlook
Railway data collection in the EU in the future to be rationalized and more efficient, with PRIME becoming a central point
KPIs sub-group to collaborate with ESTAT in reviewing the Common Glossary - through the Agency