Platform ExcellenceJune 25th, 2015

Gavin MeeAVP - Enterprise Sales UK, Salesforce

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LTE

Mobile

Cloud

Connect With Your Customers in a Whole New Way

Thousands Millions Billions Connected Things

TrillionsCustomer Interactions

THANK Y U

4 Million + Applications

2,700 +AppExchange apps

3 Million + AppExchange installs

60,000 + Developers trained this year

2,000,000 +Salesforce developers

85,000 +IdeaExchange pointsretired

Three Forces Are Driving the App Revolution

Technology New agility focused

platforms

People New class of app

developer

Leadership New type of IT

leadership

Platform ExcellenceConsumerization of App Development

1400 – 1420 Welcome

1420 - 1450 Consumerization of App Development – Phil Carter, IDC

1450 - 1530 Implications for your Digital Strategy – Jeremy Waite, Salesforce

1530 - 1600 Break

1600 - 1640 Platform Overview – Shaun Taylor, SalesforceDemonstration – Darren Smith / Kayne Burk, Salesforce

1640 – 1700 Customer Success – Matt Glover, Al Rayan Bank / Casey Allred, Effort.org

1700 – 1730 Panel Discussion

1730 Close

Source: placeholder

Thank you to our Partners

Thank you

Consumerisation of App Development:Digital Transformation to the Fore

Salesforce Platform Excellence Event, London, UK – 15th of June 2015

Presented by Philip Carter, IDC@carter_pc

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 11

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

3-D Printing

Cyber Crime

Social

Cognitive Computing

Industrial Internet

Sharing Economy

Digital Disruption

Cloud

Big Data

Digital Economy

Industrie 4.0

Virtual Reality

Digital EnterpriseBusiness

Model Shift

API economy

Analytics

Internet of Things

Augmented Reality

Information Management

Rest APIs

Robotics

Omni-Channel

Predictive Analytics

Chief Digital Officer

Regulation

Data Lakes

Mobility

Data

DIGITAL TRANSFORMATION

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

What is the impact on IT departments?

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 15

____ of UK organizations

have gone through

a major IT re-organization

in the last 12 months

IDC UK IT Executive Survey. April 2015, n=269

53%

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

1

Speed Tech-Savvy Workers

2

3

Pain

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

In 2014, Domino’s Pizza sold £135 million worth of pizza via its mobile platform in the UK and Ireland alone

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 18

The ‘Hyperconnected’ Consumer

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

3rd Platform Implications

Industrial-Strength Platform

Consumer Expectations

Conflicting Design Points

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

2nd Platform applications

3rd Platform apps

Evolutionary Durability High-Frequency Disposability

Focus on

- Performance

- Transactional integrity

- Security...

Focus on:

- User experience

- Agility

- Multi-platform

Consumerization of Development

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

3rd Platform Implications

Industrial-Strength Platform

Consumer ExpectationsIndustrial-Strength Platform

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

3rd Platform Implications

Industrial-Strength Platform

Consumerized App Dev Tier

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

Bridging the Gap

Recipes

Data Entities

Libraries

Tasks & Workflow

Templates

Business Services

Consumerized App Dev Tier

Industrial-Strength PlatformAutomation containers

Integration& Access

Development

Work Management

Decision Automation

Performance Management

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 25

In 72% of UK organizations, the

business has become more involved in IT

strategy in the last 12 months

IDC UK IT Executive Survey. April 2015, n=269

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

Bridging the Gap

Consumerized App Dev Tier

Industrial-Strength Platform

Begin to offer consumerized business services

1

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

By 2017, 75% of IT organizations will be

confronted with the impact of consumerization of

development

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

Bridging the Gap

Consumerized App Dev Tier

Industrial-Strength Platform

Include an end-user development tier in your innovation strategy

2

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

By 2017, 25% of large enterprises will formally

support a consumer tier at some level

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

Bridging the Gap

Consumerized App Dev Tier

Industrial-Strength PlatformEducate knowledge workers on the benefits of

‘Build Your Own App’ cloud Software

3

Transformed Experiences

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

Bridging the Gap

Consumerized App Dev Tier

Industrial-Strength Platform

Educate knowledge workers on the benefits of ‘Build Your Own App’ cloud Software

3

Begin to offer consumerized business services

1

Include an end-user development tier in your innovation strategy

2

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 33

Next Stop: User

Utopia!

© IDC Visit us at IDC.com and follow us on Twitter: @IDC

Shaun TaylorUK Regional Sales Director, Enterprise Platform Sales, Salesforce

Previous Generation IT is Holding us Back

Legacy PlatformsFocus on

Infrastructure

Salesforce1 PlatformFocus on

Innovation

New IDC Study: Build Apps 70% Faster with Salesforce1 PlatformFebruary 2014

Platform

75%Lower

infrastructure

costs

80%

More apps launched per year

Faster time

to market

70%

ROI

520%

Salesforce1 Platform Recognized as an Enterprise Cloud Platform Leader

#1 Market Share

Magic Quadrant for Application Platform as a Service, Worldwide

March, 2015 Analyst: Yefim V. Natis

This includes a graphic that was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Salesforce.com. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

A LEADERThe Forrester Wave™: Enterprise Public Cloud Platforms For CIOs, Q4 '14  A LEADERThe Forrester Wave™: Enterprise Public Cloud Platforms For Rapid Developers, Q4 '14

Trusted Multitenant Cloud

AP

Is

Flexible, Scalable, Metadata Platform

WorkflowData & Objects IdentityAnalyticsCollaborationMobile UI

2,700+ Partner Apps

Largest Enterprise EcosystemCloud

Mobile

Social

Data Science

Fast App Dev & Customization

Common data model, workflows, and collaboration. Built for desktop and mobile.Everything is Powered by the Salesforce Platform

AnalyticsCommunityMarketingServiceSales AppsComplete CRM

Deploy Apps Quickly With Less Reliance on IT Resources

Drag & DropBuild with standard and custom Lightning Components

Any Device Design apps for every screen from one canvas

Build Apps Faster with Force.com

SCHEMA BUILDER

Define and extend your data model

CONNECT

Integrate external systems

SHARING MODEL

Customize views for each user

YOUR APPANALYTICS

Uncover insights and take action

YOUR IDEA

Instantly deploy across every device

MOBILE

CLOUD

Open browser, login, start building

IDENTITYPROCESS BUILDER

Automate everything in your business

PAGE BUILDER

Build engaging visual layouts

CHATTER

Collaborate around every process

HR Help Desk

Employee Intranet

Recruiting & Onboarding

Performance & Coaching

IT Help Desk / Self-Service Community

Legacy Applications

Consolidation

Enterprise Knowledge

Identity Mgmt

Custom Web / Mobile Applications

Business Agility Layer (e.g. Claims, Underwriting, …)

Asset & Facilities Management

Financial Shared Services

M&A Enablement

Early Warning Management

Product Ideas & Innovation

Pre-Production Testing

Warrant Coverage Decisioning

Procurement

Vendor Management

Transportation

Logistics

Contract Management

Budget Management

Contract Management

Pricing

Billing Management

Audit Management

Connect Every Department on One Platform

Apps

HR ProductSupply Chain

ITFinanceOps

Lightning Components Lightning App Builder Lightning Process Builder

Lightning Community Builder

Lightning Connect

Salesforce1 Lightning makes it even easier to build apps fast A point and click path to powerful business apps

Darren SmithSenior Director, Solutions Engineering, Salesforce, EMEA

Kayne BurkPlatform Marketing Director, Salesforce

The Challenges and Opportunities – An Overview of Islamic Banking and Finance in Europe

Matt Glover, Head of IT & Change Delivery, Al Rayan Bank

The Challenges and Opportunities – An Overview of Islamic Banking and Finance in Europe

Panel Discussion

Thank you