People First CitizenMobile Application

User Manual

GOOGLE PLAY STORE

❏ Enter application name as “People First Citizen” in search box and tap on search button

GOOGLE PLAY STORE

❏ Tap on “INSTALL” button, Accept the terms app successfully downloaded.

PEOPLE FIRST CITIZEN APP

❏ Tap on “People First Citizen” application icon in the dock.

❏ Application launched and displayed the Splash Screen.

Note: To use the application, needs active Internet/WiFi.

SPLASH SCREEN

❏ Splash screen is displayed for 3-sec after that “INFORAMTION” pop-up will be displayed.

LOGIN SCREEN

❏ Enter citizen aadhaar(Surveyed) number, accept the UIDAI terms and tap on “LOGIN” button.

Note:OTP will be sent to Aadhaar linked mobile numer.

OTP SCREEN

❏ Enter received OTP and tap on “VERIFY” button. It navigates to “LANDING” screen.

Note:If OTP not received, Tap on “Resend” button to get OTP.

LANDING SCREEN

Landing screen displayed with below features❏ Daily News❏ MY PROFILE❏ GOVERNMENT BENEFITS❏ GRIEVANCES❏ VILLAGE PROFILE❏ SERVICES❏ REPORT ISSUE❏ NOTIFICATIONS/ALERTS

LANDING SCREEN

❏ To know your personal details tap on “My Profile” button.

MY PROFILE SCREEN

My profile screen displayed with below features❏ AADHAAR NO(prefilled)❏ MOBILE NO(prefilled)❏ DATE OF BIRTH(prefilled)❏ ADDRESS DETAILS❏ FAMILY DETAILS❏ HOUSE HOLD DETAILS❏ EDUCATION DETAILS❏ OCCUPATION DETAILS❏ BANK DETAILS

❏ To update your aadhaar details, Tap on “Update Aadhaar details” button.

MY PROFILE SCREEN

❏ Enter received OTP and tap on “VERIFY” button. Your details updated in 48 hours .

Note:If OTP not received, Tap on “Resend” button to get OTP.

eKYC SCREEN

❏ To edit your mobile number, Tap on “Edit” button

MY PROFILE SCREEN

❏ Select Family member and enter mobile number and tap on “Go” button

MY PROFILE SCREEN

❏ Enter received OTP and tap on “VERIFY” button. Your mobile number updated successfully.

Note:If OTP not received, Tap on “Resend” button to get OTP.

eKYC SCREEN

❏ To update your aadhaar details, Tap on “Update Aadhaar” button.

Note:OTP will be sent to Aadhaar linked mobile number.

MY PROFILE SCREEN

❏ Enter received OTP and tap on “VERIFY” button. Your details updated successfully.

Note:If OTP not received, Tap on “Resend” button to get OTP.

eKYC SCREEN

LANDING SCREEN

❏ To know your government benefits tap on “ Government Benefits” button.

GOVERNMENT BENEFITS SCREEN

This screen will be displayed following details.Citizen NameConstituencyAddressSchemes AvailedPeople first survey satisfaction done to family

LANDING SCREEN

❏ To know your registered grievances/Raise a new grievance tap on “ Grievances” button.

GOVERNMENT BENEFITS SCREEN

❏ To register a grievance tap on “ Register a Grievance” button.

❏ Previous raised grievances will be displayed with Status

REGISTER A GRIEVANCE SCREEN

❏ Tap on “Select Family Member” dropdown,Family members list will be displayed.

❏ Select Family member, Member details will be displayed.

REGISTER A GRIEVANCE SCREEN

❏ You can Register a Grievance through following modulesGrievance by keywordGrievance by Subject/Sub SubjectGrievance by DepartmentGrievance by Officer

REGISTER A GRIEVANCE SCREEN

❏ Select grievance type, Fill all mandatory fields and tap on “REGISTER GRIEVANCE” button.

❏ Your Grievance registered successfully and 1100 will follow up your grievance

LANDING SCREEN

❏ To know your village profile tap on “ Village Profile” button.

VILLAGE PROFILE SCREEN

This screen dispalyed with below detailsScheme wise details in village. Grievance Status in Village.Chandranna bima claimed count.

LANDING SCREEN

❏ To know about services tap on “Services” button.

SERVICES SCREEN

Services screen displayed with below featuresMPocketDonate For CycloneSand pricesReportsComplaint against corruptionArogya rakshaSadhikara mithra detailsExam results

LANDING SCREEN

❏ To get your certificates tap on “ MPOCKET” button.

MPOCKET SCREEN

❏ To get your certificates tap on “GET MEE SEVA CERTIFICATES” button.

MPOCKET SCREEN

❏ Enter Mee Seva Certificate number and tap on “GET CERTIFICATE” button.

Note:❏ You can link certificate with your

aadhaar number❏ You can download list of certificates

available in mee seva ❏ Certificate will be displayed, If you

want to save this certificate, Tap on “SAVE CERTIFICATE” button.

❏ This certificate will be saved successfully.

MPOCKET SCREEN

❏ To get saved certificates tap on “ GET SAVED CERTIFICATE” button.Saved certificates will dispalyed.

SERVICES SCREEN

❏ To know about sand prices tap on “Sand prices” button.It lanuches the browser and redirects to “Sand prices” web page.

SERVICES SCREEN

❏ To complaint against corruption, Tap on “COMPLAINT AGAINST CORRUPTION” button.

SERVICES SCREEN

❏ Fill all mandatory fields and tap on “SUBMIT” button.

SERVICES SCREEN

❏ To know about Arogya raksha tap on “Arogya raksha” button.It lanuches the browser and redirects to “Arogya raksha” web page.

SERVICES SCREEN

❏ To know about Sadhikara mithra details, Tap on “Sadhikara mithra details” button.

SERVICES SCREEN

❏ To get AP exam results, Tap on “Exam results” button.

EXAM RESULTS SCREEN

❏ Select your exam, Enter hall ticket number and tap on “GET RESULTS” button. Results will be displayed .

LANDING SCREEN

❏ Tap on “REPORT ISSUE” button.

LANDING SCREEN

❏ To know the Notifications/Alerts, Tap on “NOTIFICATIONS/ALERTS” button.

LANDING SCREEN

❏ Alert notification will be sent to all users with beep alert with the following details. Date and timeAlert typeRainfallDistrictMandal

LANDING SCREEN

❏ Tap on “Navigation bar” button, Following modules will be displayed.Share your FeedbackAsk NCBN a QuestionShare your idea with NCBNUser ManualCall 1100My FavouritesLogout

LANDING SCREEN

❏ To share your feedback tap on “Share your Feedback” button

SHARE YOUR FEEDBACK SCREEN

❏ Select your feedback.Your feedback successfully submitted.

LANDING SCREEN

❏ For social buzz, Tap on “Social Buzz” button

LANDING SCREEN

❏ For Weather report, Tap on “Weather Report” button

LANDING SCREEN

❏ To record videos, Tap on “Videos” button. Recorded video will be displayed.

❏ To record video tap on “Record Video Testimonial” button.

LANDING SCREEN

❏ If you want to see mobile application user manual tap on “User Manual” button

LANDING SCREEN

❏ To talk with parishkara vedika(1100), Tap on “Call” button. Call will be connected to “1100”

LANDING SCREEN

❏ To Follow/Unfollow departments, Tap on “Follow/Unfollow” button.

❏ Tap on checkbox at particular department. To unfollow tap on “Unfollow” button.

LANDING SCREEN

❏ If you want to know about your favourite services, Tap on “My Favourites” button

LANDING SCREEN

❏ If you want to logout from the application, Tap on “Logout” button.

LANDING SCREEN

❏ Alert message will be displayed and reads like “Are you sure you want to Logout from the app NO YES”.

❏ Tap on “Yes” successfully logout from the application.

❏ Tap on “No” to stay in same screen.

THANK YOU