Post on 05-Jul-2015
9-1Copyright © 2013 Pearson Education
Leadership and Team Work
9-2Copyright © 2013 Pearson Education
Learning Objectives
Define leadership and distinguish it from management.
Discuss the concept of situational approaches to leadership.
Describe transformational and charismatic perspectives on leadership.
Discuss leaders as coaches.
Describe strategic leadership, ethical leadership, and virtual leadership.
9-3Copyright © 2013 Pearson Education
Learning Objectives
Define teams, and discuss their benefits and limitations
Illustrate the 5 Cs of team member competencies
Team Building Activities
Team Reflection
Ice Breaker
PAIRED SHARING
Ideas for discussion:• Find three things you and your partner have in common
• What would you do if won a lottery of One Million Dollars?
• Describe to your partner your most embarrassing moment.
9-5Copyright © 2013 Pearson Education
The Nature of Leadership
9-6Copyright © 2013 Pearson Education
Trait Approaches to Leadership
9-7Copyright © 2013 Pearson Education
Behavioral Approaches to Leadership
Striving to Become the Starbucksof Sushi
Award-winning Singaporean
entrepreneur Douglas Foo
demonstrates plenty of achievement-
oriented leadership by challenging
staff to make Sakae Sushi the
Starbucks of sushi. He also
demonstrates supportive leadership
by promoting family values and
treating employees with respect.
McShane-Olekalns-Travaglione OB Pacific Rim 3e8
Douglas Foo
9-9Copyright © 2013 Pearson Education
The Situational Approach to Leadership
9-10Copyright © 2013 Pearson Education
Leadership through the Eyes of Followers
9-11Copyright © 2013 Pearson Education
Transformational Leadership
Transformational Leadership at P&G
A. G. Lafley, CEO of Procter &
Gamble, practises transformational
leadership without using charisma.
By forming and communicating a
clear vision and modelling that
vision, he has transformed the
consumer goods company.
McShane-Olekalns-Travaglione OB Pacific Rim 3e© 2010 The McGraw-Hill Companies, Inc. All rights reserved 12
A. G. Lafley
9-13Copyright © 2013 Pearson Education
Charismatic Leadership
14© 2010 The McGraw-Hill Companies, Inc. All rights reserved
Video: SOUTHWEST CEO
– Get to know Gary Kelly
9-15Copyright © 2013 Pearson Education
Emerging Issues in Leadership
9-16Copyright © 2013 Pearson Education
Strategic Leadership
9-17Copyright © 2013 Pearson Education
Ethical Leadership
9-18Copyright © 2013 Pearson Education
Virtual Leadership
9-19Copyright © 2013 Pearson Education
Leaders as Coaches
ARE YOU UP FOR THE CHALLENGE?
• Split the class into large groups (12 to 15 students each)
• Ask each team to come up with 3 to 5 challenges that the other team must match
• The team that is able to complete the most challenges wins!
© 2010 The McGraw-Hill Companies, Inc. All rights reserved 20
Teams at Ergon Energy
At Ergon Energy, teamwork is a
critical operational practice for
achieving excellent customer service.
The Queensland company organises
employees into teams who are led by
team leaders. Teamwork is one of
Ergon’s six core values. Teamwork is
also reinforced through company
rewards.
McShane-Olekalns-Travaglione OB Pacific Rim 3e21
What are Teams?
• Groups of two or more people
• Exist to fulfil a purpose
• Interdependent – interact and influence each other
• Mutually accountable for achieving common goals
• Perceive themselves as a social entity
McShane-Olekalns-Travaglione OB Pacific Rim 3e22© 2010 The McGraw-Hill Companies, Inc. All rights reserved
8-23Copyright © 2013 Pearson Education
Team Structures
Team Effectiveness Model
McShane-Olekalns-Travaglione OB Pacific Rim 3e24
•Task characteristics
•Team size
•Team composition
Team Design
• Accomplish tasks
• Satisfy member
needs
• Maintain team
survival
Team
Effectiveness
• Team development
• Team norms
• Team cohesiveness
• Team trust
Team Processes
•Rewards
•Communication
•Org structure
•Org leadership
•Physical space
Organisational and
Team Environment
Shell Looks for Team Players
Shell holds the 5-day Gourami
Business Challenge in
Europe, North America, and Asia
(shown in photo) to observe how
well the university students work
in teams. One of the greatest
challenges is for students from
different cultures and educational
specialisations to work together.
McShane-Olekalns-Travaglione OB Pacific Rim 3e25
Five Cs of Team-member Competencies
McShane-Olekalns-Travaglione OB Pacific Rim 3e 26
Workshop Activity
Team Reflection
1. List things are going well in my team:
2. List things could be improved in my team:
3. My overall impression of my team experience is/are:
4. The most important things I learned from this team
experience is/are: