Post on 11-May-2019
Macquarie Park RTO 90222
Competency Assessment TaskCourse Name Business Services
Cluster A
Cluster Name Prepared for Work
Qualification Code BSB20115
Qualification Name Certificate II in Business
Units of Competency
BSBWHS201 Contribute to health and safety of self and others
1. Work safely2. Implement work safety requirements3. Participate in WHS consultative processesBSBWOR204 Use business technology1. Select and use technology2. Process and organise data3. Maintain technology
Student Name
Date of Issue
Date of Issue Due Date
Pre-requisite units Nil
STUDENT ACKNOWLEDGEMENT Please tick
Students must complete knowledge and skills development activities which prepare for and may contribute to assessment of competence.
I understand the requirements of the assessment task and assessment methods.
I understand what is being assessed and can perform the tasks described in this
assessment.
I have been provided with information about RPL, Credit Transfer and Assessment
Appeals.
I have notified the assessor of any special needs to be considered
I declare that the work submitted is my own.
Student signature Date
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Assessment Methods
Part A: Research Part C: Portfolio/Observation
Part B: Scenario
Foundation skills ☒
☒ Learning Skills ☐ Reading skills
☐ Writing Skills ☒ Oral communication skills
☒ Numeracy ☐ Navigate the world of work
☐ Interact with others ☐ Get the work done
☒ Problem-solving skills ☒ Self-management Skills
☒ Technology Skills ☐ Initiative and enterprise Skills
☐ Planning and organising ☐ Teamwork
Nationally Consistent Collection of Data (NCCD) ASSESSOR/ TRAINER USE ONLY: Additional requirements for students with special needs and /or Education as an Additional Language/ Dialect (EALD) for the completion of this task. Please tick and explain
No assistance required
Providing support staff
Providing tutorial sessions
Altering assessment methods
Simplifying and rephrasing language Provide additional time to complete the task Further Assistance provided:
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As you complete this assessment task you will be demonstrating your skills and knowledge to your assessor. The assessor may also observe your practical skills and techniques. Ensure in your work practices that you work safely and efficiently, check that equipment is ready for use and work with others to improve work practices.
Create a folder in your student drive/directory called (surname) Cluster A.
PART A1. Find three other safety signs, different to the example shown below. Create and complete a
table (shown below) in a suitable word processing program. Save this document as WHS Signs and save in your (surname) Cluster A folder.
Sign Meaning and Description Location
Emergency Exit
A green solid rectangle with a white symbol or text
Above doors to be used in an emergency situation
2. Prepare a PowerPoint presentation on your allocated WHS topic (5 slides). The topic will be allocated by your assessor from the following options.
Hazards in the Workplace
Occupational Overuse Syndrome
Ergonomics
Emergency Evacuation Procedures
The PowerPoint presentation should:
include at least 5 slides relevant to the topic delegated
be interesting and stimulating with pictures and design appropriate to the topic (not text dense)
There may be more than one person choosing each topic. Each student must prepare his or her own PowerPoint presentation
Save the PowerPoint with your topic as the filename in your (surname) Cluster A folder. E.g. Ergonomics
PART BRead the following scenario then answer the questions that follow.
Instruction
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It was Sam’s first day working in the office at Fair Dinkum Industries Pty Ltd. They were really busy in the morning so Sam was asked to miss the induction to the workplace that most new employees went through and to complete a few jobs instead. Sam was told the induction would happen after lunch when things settled down a bit.
The first job for Sam was to do some laminating. Sam was unfamiliar with the laminator and managed to melt some plastic sheets onto the rollers and suffered a minor burn when trying to remove the plastic. In the process of checking the laminator, Sam noted that the electrical equipment had not been safety checked in the last 5 years and that the cord was frayed.
Next Sam was asked to change the ink cartridge on the printer and managed to get black powder everywhere. The office manager was angry about that and set Sam to tidying up the office.
After tripping over some electrical cables that were lying across the walkway, Sam tried to lift a box of paper to stack it out of the way and sustained a back strain. It was a miserable start to Sam’s career.
1. Sam missed the safety induction to the workplace.
a. What is the purpose of workplace safety induction?
b. Why is it important?3. A list of potential hazards is given below.
Identify a possible example of each hazard type in the Fair Dinkum Industries Pty Ltd office.
Thermal Hazards Electrical Hazards
High voltage equipment240V mains
Chemical Hazards
Corrosive, Flammable, Poisonous/Toxic, Volatile
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Hot surfaces
Cryogenic materials
Substandard conditions / untested devices
substances/solvents, Carcinogens, Reactivity
Example: Example: Example
Mechanical Hazards
Lifting/heavy objects
Noise
Vibrations, Equipment in motion, Dust generation
Radiation Hazards
Laser, Ionising source, Radio frequency
Environmental Hazards
Sun, Wind, Rain, Heat and cold stress, Medical conditions, Slips and trips, Dehydration
Example: Example: Example:
4. 5. Complete the Hazard Report from for ONE of the hazards you identified from the scenario on the previous page.
(NB For more information about Risk Assessment refer to SafeWork NSW documents that are readily available on the internet).
HAZARD REPORT FORM
Name of person who identified the hazard _____________________________________
Brief description of the hazard ______________________________________________
_______________________________________________________________________
Location of the hazard _____________________________
Date the hazard was identified _______________________
Assessment of risk posed by the hazard ______________________________________
Recommended action to control the hazard ____________________________________
Signed _________________________________ Date ___________________
WHSR signature _________________________ Date ___________________
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6. Under the Work Health and Safety Act 2011 what duties do Sam and his supervisor have with regard to workplace safety?
a) PCBU duties of supervisor:b) Worker duties of Sam:
7. An injury has resulted from Sam lifting a box of paper.
a. What steps are required to report the injury?
b. What are the consequences of the injury not being reported?
8. What is the difference between a hazard and a risk?
9. Identify hazards in your school or your classroom and complete the Risk Management Plan proforma below (see the next page). Risk Assessment Matrix is attached to assist you in completing the Risk Management Plan proforma.
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Risk Management Plan ProformaName of workplace: Name of workplace manager:
Risk assessment focus:
Location/activityHazard
identification type/ Causes
Current Controls
Risk Matrix Score
Elimination or Control Measures
Who When
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Relevant additional information reviewed and attached: Yes/ No
Plan prepared by:
_________________________________________
Position: _______________
Prepared in consultation with:
____________________________________________________
Date: ______________
Communicated to: _______________________
Monitor and Review: Monitor the effectiveness of controls and change if necessary. Review the risk assessment if an incident or a significant change occurs.
10. Describe in detail the process of how ‘Evacuation Drills’ are carried out in workplaces. Explain the purpose of these drills. (Reflect on your experience of one of these drills when answering the 2 questions.)
Ensure that you are working ergonomically at all times during practical activities.
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Checkpoints: Chair back Lower back Seat height/desk
height Thighs Feet Floor space Forearms Wrists Screen position organisation
Part C1. Create a document using a suitable word processing program called Business
Technology and save in your (surname) Cluster A folder. This document will consist of activities 1 – 5.
Choose THREE pieces of equipment from the list below and describe how to use each piece in a safe manner.
Your response should:
Include the name and an image of the piece of equipment
Describe the main steps used in operating the equipment safely
Outline regular maintenance required e.g. replacement of any consumable items
Describe what to do if the equipment breaks down
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1. Using 3 or 4 of the Checkpoints above, design a unique A4 wall poster about working ergonomically when using a computer.
Laminate your poster to demonstrate that you can use the laminator safely.
Macquarie Park RTO 90222
LAMINATOR SCANNER BINDER
PHOTOCOPIER COMPUTER PRINTER
2. Demonstrate the use of one of the pieces of equipment you have chosen.3. Create a table (as shown below) and identify the types of software applications
available on your computer and provide the name the software application
Purpose Type of software Software Name
Used for creating text-based documents eg reports, memos, letters
Word processing Microsoft Word
Use for performing calculations eg budgets
Used for storing information e.g. names and addresses, phone numbers
Used to send and receive electronic messages
Used to lay out documents so they look professional
Used to insert or modify graphics in a document
Used to create presentations for meetings and training sessions
4. If you are unsure of how to do something in a software application, how could you find out a solution?
5. Name two routine tasks for your computer that could be scheduled to run automatically on a regular basis.
6. What action would you take when there is a paper jam in your printer?
7. Why do organisations back up their data? Where and how do they back up their data?
Upload your (surname) Cluster A folder to your Assessor’s share drive.
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Complete the student checklist on the next page to ensure that you have completed all of the
necessary tasks.
Student Checklist
Task Completed - date
Part A
1. WHS Signs
2. WHS PowerPoint
Part B
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1. Safety Induction questions
2. Examples of hazards
3. Hazard Report form and Identification form
4. WHS questions: Questions 4 - 8
5. Poster on ergonomics
Part C
1. Business Technology document
2. Equipment description and use
3. Demonstrate equipment use
4. Table of types of software
5. Answers to 3 questions
(surname) Cluster A folder uploaded to Assessor’s share drive
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Assessors Observation checklist
Student name:
Assessor name:Units of competency: BSBWOR204 Use business technology
BSBWHS201 Contribute to health and safety of self and others
Date of observation:During the Cluster A task did the student:
Yes No Comments
Check the safety of the business environment
Prepare the equipment for use
Turn on the equipment
Operate equipment successfully
Ensure workspace is left as per organisational requirements
Turn equipment off appropriately
Work ergonomically at all times
The student’s performance was:
Not Satisfactory Satisfactory
Feedback to student:- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Feedback from student:- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Student signature:
Assessor signature:
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ASSESSOR FEEDBACK TO STUDENTSAssessor’s Name Cluster A
Student Name
Units of competency being assessed Assessment Outcome
Code and name
Competent Not yet competent
If NYC - Refer to shaded section below
If you have been deemed NOT YET COMPETENT the following further action is required:Date of Reassessment /Date Competent
Assessor general comment:
I declare that I have conducted a fair, valid, reliable and flexible assessment with this student and have provided appropriate feedback
Assessor Signature Date
Assessors: the completed student assessment task and assessor feedback sheets must be scanned and uploaded to QMS.
Student Feedback (to be completed after student receives assessor feedback)
Tick only one I agree with the outcome of this assessment I do not agree with this assessment outcome and will speak with assessor re: appeals processWhat did I learn from this Task?
Student Signature Date
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