OUR VALUES

What we stand for/what is important for us Customer focus

• Deliveringcustomersatisfactionbylisteningtoand

exceedingcustomerexpectations

• Addingvalueforourcustomersthroughourservices

• Seekinginnovativesolutionstohelp

ourcustomersachievetheirgoals

Quality

• Deliveringqualityinallourwork;providingaccurateresults

ontime

• Usingthebestappropriatetechnologyandmethods

• Seekingtoimproveorchangeourprocessesforthebetter

Competence & Team Spirit

• Employingateamoftalentedandcompetentstaff

• Investingintrainingandcreatinggoodcareeropportunities

• Recognisingandencouragingoutstandingperformance

Integrity

• Behavingethicallyinallourbusinessandfinancialactivities

• Demonstratingrespecttowardsourcustomersandourstaff

• Operatingresponsibleenvironmentalpolicies

OUR VISION

Our long-term aspiration

TobetheGlobalLeaderin

TestingforLife.

OUR MISSION

Why we are here - the cause/ purpose of our business

Tocontributetoasaferand

healthierworldbyproviding

ourcustomerswithinnovative

andhighqualitylaboratoryand

advisoryserviceswhilstcreating

opportunitiesforouremployees

andgeneratingsustainable

shareholdervalue.