WORKSHOPDavid Osimo, Tech4i2.comwww.crossover-eu.net #policy20

Policy Making 2.0: why and how

WHY?

THE KEY CHALLENGES OF POLICY-MAKING

THE KEY CHALLENGES OF POLICY-MAKING

Bush 2003: no doubt that the Iraq regime continues to possess and conceal some of the most lethal weapons ever devised.

Financial crisis 2008: agencies failed to anticipate and prevents

ACTA 2011: non trasparent approach backfired

TRADITIONAL SOLUTIONS ARE ZERO-SUM

ExpertsOpen consultation

Hyerarchies

Bush 2003: no doubt that the Iraq regime continues to possess and conceal some of the most lethal weapons ever devised.

Financial crisis 2008: agencies failed to anticipate and prevents

ACTA 2011: non trasparent approach backfired

WHAT IS POLICY-MAKING 2.0

TOOLS Open data Social networks Crowdsourcing Visualisation Simulation and modeling Serious gaming

VALUES Openness Many to many Serendipity by design Intuitiveness and usability

Identify possible policy options

Develop preferred option Revise

option

Induce behavioural change

Generate collaboration

Ensure Buy-in

Monitor executionCollect

feedback

Identify problems

Collect evidence

Understand causal relationship

Analyze data

Collaborative governance

(e.g. ideascale)

Collaborative governance

(e.g. co-ment)

Social network analysis

Serious gaming

Crowdsourcing

Open dataSentiment analysis

Open Data visualization

Visualization /

opinion mining

Modeling

Policy cycle

ToolsSimulate impact of options

Immersive simulation

ADOPTION

SOME EXAMPLES

BRAINSTORMING SOLUTIONS: HOW TO GET GOOD IDEAS?

http://www.openideo.com/open/web-start-up/brief.html

http://www.state.gov/opinionspace/

POLICY DESIGN: THE MID TERM REVIEW OF THE DAE

Daa.ec.europa.eu

COMMENTING THE EU STRATEGY ON CYBERSECURITY

POLICY IMPLEMENTATION: PLANNING HEALTH SERVICES

Big data and crowdsourcing

http://www.heritagehealthprize.com/c/hhp

POLICY EVALUATION: DAE SCOREBOARD

Tool: open data

http://ec.europa.eu/information_society/digital-agenda/scoreboard/graphs/index_en.htm

HOW?

THE THIRD WAY OF POLICY MAKING

Anyone can ask questions

Federated on social media

Publishing draft documents

Non-filtered discussion, civil servants take part in the discussion

Focus on quality of ideas, evidence and inspiring examples

Acts as a platform: distributed leadership is welcome

Traditional government consultation

Social media

RelevantCoherentPredictableAccountableStructured

OpenCreativeEmergentPeer2peerInnovative

Policy Making 2.0

WHAT CITIZENS CAN OFFER Software skills (CommentNeelie) Technical knowledge (OpenIdeo) Experience as user of public services (PatientOpinion) Trusted by other citizens (ActiveMobs) Geographical coverage (FixmyStreet) “Many eyes” (Scoreboard)

Source: IPTS estimation based on Eurostat, IPSOS-MORI, Forrester

IT’S NOT ABOUT “TOTAL CITIZENSHIP”

The power law of participation: DAACo

ntrib

utio

ns

People

1% left more than 50 contributions and more than 100 tweets

60% left 1 contributions and made 1 tweet

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THE 7 STEPS TO GETTING PARTICIPATION

GAMIFICATION OF POLICY MAKING FRIENDS: making discussion open and social. Enable

peer-to-peer contact between stakeholders FEEDBACK: ensure immediate impact and high visibility

of participant’s input. Report about the use of their input

FUN: Ensure clear, intuitive approach. Use plain language, irony, visualisation. Introduce some elements of competition.

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HOW TO DO IT: INNOVATION WITHOUT PERMISSION Attract and build internal competences Ask for help in the Open Source community Copy and use ready-made tools Valorize risk-taking internally Not completely bottom-up: a design approach Permanent beta, continuous strive for usability

Start experimenting!

See you in the interactive session!

YOUR QUESTIONS?Further information: Visit www.crossover-project.eu Answer the survey on

http://www.crossover-project.eu/UserSurvey.aspx Share experiences on the Policy-Making 2.0 group on Linkedin Look at inspiring examples in Diigo Group:

http://groups.diigo.com/group/crossoverproject

http://egov20.wordpress.com @osimodDavid.osimo@tech4i2.com

INTERACTIVE SESSION

TOOLS GoogleModerator Uservoice/GetSatisfaction/Ideascale Co-ment Ning/Elgg OpenIdeo Wordle ManyEyes