Submitted to : Submitted by:Dr. Satish C. Pandey Group FAssociate Professor Ashish Awataramani(20135012) Dhwani Shah(20135018) Kartikey Saxena(20135029) Sagar Thakkar (20135052)

Introduction : The Akshay Patra foundation( TAPF) is a largest

NGO-midday meal programme in the world.

International society of Krishna Consciousness (ISKON) is the parent organization of TAPF .

It is a PPP (Public-Private Partnership model ) for efforts to run the mid-day meal initiative .

Akshaya Patra partners with state government to implement the programme in their state with a typical agreement being that the government contributes the cost by providing grain and cash subsides.

Current Situation

Today this foundation is serving 1.4 million children across 9 states having its kitchen in 19 locations across the country

Organizational Overview

External Environment

Organizational Leadership

Human Resources

Conflict, Power and Politics Organization Culture

People and Personalities

5

Structure and Design

External Environment - Elements

Boundary Spanning

• Marketing and Publicity• Knowledge sessions to

familiarize corporates

• Transparent financials

8/25/2011 6Stable + Complex

Structure and Design - Hierarchy Chart

Management Hierarchy Organizational Chart: Kitchen

8/25/20118

Organizational Leadership - Decision Making Process

CONFLICTS AND POLITICS

Diverse profile:1. Swamiji2. Illiterate3. Educated

Conflicts, Power and Politics - Power

• ISKON and Board of Directors• Being the founder and fund

sources, it influences activities of Akshaya Patra

• Government• Source of food grains• Cash subsidy

• Donors (Corporates) • Source of funds• Sponsorship

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Organizational Culture

Ethics??• Allegations on Akshaya Patra Foundation & Madhu Pandit

Dasa ->Hiding details of payment made by government>Inflated costs shown to raise donations>What about extra surplus/gain?>Madhu Pandit and his family members have suddenly become one of the biggest real estate project developers

• Results - ISKCON Mumbai is the owner of ISKCON Bangalore. But Akshaya Patra should run as it is as well as Madhu Pandit Das should remain the president for the following period of time.

Influence of politics & power?Question unanswered!

IT services in Akshay Patra• October 12: The office shifted to Microsoft Office 365

solution• Prior to this date they were using only ERP to manage

the data• The service includes online cloud based email-service

with Calendaring, Lync online for Instant Messaging, SharePoint online and Outlook Web App

• Increase in the email reliability, better information sharing & reporting and reduced IT expenses

• Decrease in the downtime• Reduction in support costs after deploying cloud based

services

Supply Chain strategy

Supply Chain Activities: From grain to meals.

Human Resource Management at Akshaya Patra

• Akshaya Patra currently employees 5000 people• 6 approach used to review performance• Monthly reviews at micro level• Yearly review at organizational level

Performance Appraisal System• Internal newsletters with photos circulated through

departments about employee work

Structure and Design - Functional Groups

Key Challenges :

• Expansion of operations• Management and funding• Maintaining cost efficiencies• Maintaining the Hygiene and Quality with Expansion • Site selection• Constant learning and improvement• Challenges with the supply chain• Replicating the model