Post on 11-Apr-2017
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June 28 – 30, 2016São Paulo
OpenWorld LAD 2016
Fernando OliveiraDirector Solution ArchitectMarcio MestiSolution ArchitectOracle Advanced Support - ACSJune 30, 2016
Get More from the Cloud with ACS
Understainding Cloud
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What is Cloud Computing?Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (servers, networks, storage, applications, and services) that can be rapidly provisioned and released with minimal effort
Service Models Deployment ModelsCloud Characteristics
Cloud @ Customer
SaaS
PaaS
IaaS
Public
Private
Hybrid
Resources On-demand
Rapid Elasticity
Personalized & Tailored
Measured Service
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83%
Diverse Strategies on the Journey to Cloud
Want to work with incumbent providers to carry current operations to the cloud
Of all Cloud adopters have a hybrid strategy
Expect Cloud to have a positive impact on revenue growth for their companies
Have no Cloud strategy (does not mean they aren’t using cloud services)
5
64%
53%
32%Sources: CloudView Survey, IDC 2014, Sponsored Business Value Extension to CloudView Survey, IDC 2014
ACS can help customers to
take advantage of
Cloud computing.
Every step of the way
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Cloud is Good. But Customers Worry
6
Advantages• Lower IT cost• Increased business agility• Less complexity• Greater flexibility• Data center or IT consolidation• Improving time to market
Challenges• Security threats• Regulatory / compliance issues• Lack of data control• Business disruptions• Unstable Performance• Gaps in integration and
interoperability of on-premise and cloud
• Unidentified risksMore Cloud Information in the Oracle Cloud Service Brief
“A move to Cloud based services (private or public) does not remove the need to consider and design an effective support and operations model”
John Windebank, Director, Oracle ACS
?√
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5x2010
$77 Billion
2016
$210 Billion
Overall cloud computing growth rate is 5x more than the overall IT growth rate
CLOUDGROWTH
PUBLIC CLOUD Services Market
Sources: Gartner (2013) via Forbes.com | Novelaspect.com
Cloud Types
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Application
Platform
Customizations
Application
Customizations Customizations
Con
sum
er Con
sum
er
Ser
vice
Pro
vide
r
Ser
vice
Pro
vide
r
Service Types: IaaS, PaaS, SaaS
IaaS Cloud
SaaS CloudPaaS Cloud
IT Professional Developer Business End User
Different Users
ConsolidationCost Savings
App DevelopmentFocus
New CapabilitySpeed
KeyDriver
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Application
Platform
Customizations
Con
sum
erS
ervi
ceP
rovi
der
IT Professional
ConsolidationCost Savings
KeyDriver
Service Type: IaaS
COMPUTE STORAGE NETWORKINGIaaS
Oracle ACSFor IaaS
Design
Build
Migrate
Maintain
Optimize
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Customizations
Application
Con
sum
erS
ervi
ceP
rovi
der
Service Type: PaaS
Developer
App DevelopmentFocus
KeyDriver
DATAMGMT APP DEV INTEGRATION SECURITY ANALYTICS CONTENT &
PROCESSPaaS
Oracle ACSFor PaaS
Design
Build
Migrate
Maintain
Optimize
COMPUTE STORAGE NETWORKINGIaaS
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Service Type: PaaS
Integration
Business Intelligence Process
Mobile
Documents
Java Developer
Line
of B
usin
ess
Use
rIT
/Dev
elop
er
Database
Compute Storage Messaging
Social
Identity Systems Monitoring & Analytics
Big Data
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Benefits of PaaSWhy Do They Love PaaS?
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Oracle Database Cloud ServiceAutomated Infrastructure and Database Administration
Robust automation reduces administrative time and promotes standardization improving manageability and availability
Compute ShapeCPU and Memory On-Demand
Block and Object StorageUpsize, add archives all with encryption
Upgrade and PatchUpgrade automation
11g 12c
Point-in-time RecoveryRecover from human error
Point-to-point NetworkingOpen just the ports you need
Service IntegrationAdd PaaS offerings when Needed
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What is Oracle Java Cloud Service (JCS)?Robust PaaS for WebLogic Server in the cloud
15
JAVA CLOUD SERVICE
What it offers• Robust PaaS for Java EE,
integrated with database and IaaS• Includes advanced cloud tooling for
complete application lifecycle
Benefits
PROVISION FASTER
LOWERTCO
$
ZEROCOMMANDS
>_
FEWERCLICKS
Database
Compute
Storage
Key component of Java development and test
Fast environment provisioning
CI/CD environments on demand
Full-featured WebLogic Server 12c or 11g
Clustering, high availability, scaling
Full portability, on-premises to cloud
Features• Exactly the same experience as
Oracle Cloud• Very easy way for LOB user to
deploy and configure WLS
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Oracle Integration Cloud Service (ICS)• What it Does
– Designed for SaaS– Integrates applications across clouds and on-premises
• Key Features– Easy to use for LOB/Apps IT and IT developed integration– Prebuilt integrations for common scenarios– Recommendations to guide mapping– Automated provisioning, back-up, patch updates, and upgrades– Rich Library of adapters/APIs for Oracle and third party applications – Secure On-premise integration using lightweight agent
• Benefits– Faster integration of applications– Increased business agility– Lower cost of ownership
Oracle Applications, SAP, customer, legacy…
ON PREMISES
Third party
SalesforceOracle SaaS Applications
Oracle Cloud Machine
OracleIntegration Cloud Service
Sales Cloud
Service CloudRightNow
MarketingCloud
HCMCloud
TaleoService
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Database backup management across clouds
17
Backup to Disk / TapeLocal
Backup to Oracle Cloud
SBT_Tape protocol
1
a
b
Recover from Cloud backup2
Provisionfrom Backup
4
Customer Datacenter
ORACLE Cloud
Backup to ZDLRA
Provisionfrom Cloud Backup
3
On-Premise Database
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Customizations
Con
sum
erS
ervi
ceP
rovi
der
New CapabilitySpeed
KeyDriver
Business End User
Service Type: SaaS
COMPUTE STORAGE NETWORKINGIaaS
DATAMGMT APP DEV INTEGRATION SECURITY ANALYTICS CONTENT &
PROCESSPaaS
ERP HR CX EPM ANALYTICS SCM INDUSTRYSaaS
Oracle ACSFor SaaS
Plan & Design Build &
DeploySupport & Maintain
Optimize & Modernize
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Deployment Models: Public, Private, Hybrid
Private Cloud Public CloudHybrid Cloud
• OpEx• Outsourced services
• CapEx & OpEx• Control & visibility
• Cloudbursting – overdraft for peak loads
• Dev/Test & production• B2B integration
Exclusive Shared by multiple organizations
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Oracle Cloud Computing StrategyComplete Solutions, Complete Choice
Private Cloud Public Cloud
SaaS
PaaS
IaaS
SaaS
PaaS
IaaSHybrid Cloud• Management• Security• Integration
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Simplify the Journey to CloudManage Hybrid Cloud As One
Optimize Control Transform
Private Cloud & On-Premises IT
100% reuse: One solution, same skillsets, same setup
Public Cloud Hybrid Cloud
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Hybrid Cloud ManagementUpgrade, Move and Manage Through a Single Pane of Glass
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On-Premises & Private CloudOracle Cloud
(Database & Java Cloud Services)
Move database and applicationswith the push of a button
Monitor and control viasingle pane of glass
Same tool, same skillsets Faster, easier, lower cost, lower risk
Manage lifecycle including provisioning, compliance and patching
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Oracle Database as a ServiceEasy Migration to the Cloud
23
On PremisesTraditional
Deployment or Private Cloud
Oracle Cloud
Deploy Anywhere
Same Architecture
Same Standards
Same Products
Transparently move workloads between on-premises and public cloud
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Databases across hybrid cloudClone Database from Cloud and to Cloud
Cloud-Based Container DatabaseOn-Premises Container Database
Pricing RetailPricingCloud
Pricing (Dev2)
Pricing (Dev1)
Private Cloud
ORACLE PublicCloud
CRM
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Hybrid Cloud Managing Java – On Premise and Cloud
25
Hybrid Cloud Gateway
ProxyOn-Premise EM OMS >=12.1.0.5
Hybrid Cloud GatewaySlave in Passive mode
Oracle PaaS Secure
encrypted SSH connection
Hybrid Cloud Agent running on JCS VM Hybrid Cloud Gateway
Slave
Hybrid Cloud GatewayMaster
HTTPS
Data Source
WebLogic Cluster
Managed Svr 2Managed Svr 1
App 1App 2
App 1App 2
Container Database
PDB1 PDB2 …
Data Source
WebLogic Cluster
Managed Svr 2Managed Svr 1
App 1App 2
App 1App 2
Container Database
PDB1 PDB2 …
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Planning, Building
Plan and DesignBuild and TestSupport and MaintainOperateOptimize
Developer Support
Cloud Business Help
Desk
Onboarding,Migration
Integration Support
Cloud Optimization
Hybrid Cloud Management
Security BestPractices
Reduce Risk
Accelerate
Optimize
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Multiple ScenariosACS Mission Critical Support for The Cloud
27
Oracle Cloud - SaaS Hybrid Cloud
Private CloudProduction
Public Cloud PaaSDev/Test
1 3
• Advanced Database Support• Advanced Monitoring &
Resolution• Single Pane of Glass
Customer SaaSUsers
Functional Service Desk
Oracle SaaS
• Priority Support - SaaS• Cloud Business Help
Desk
Private Cloud
Private IaaS
Private PaaS
4
• Plan & Design• Build & Deploy• Support & Maintain• Optimize & Modernize
Oracle Cloud - PaaS / IaaS
2
Customer SaaSUsers
Functional Help Desk
Oracle PaaS/IaaS
• Priority Support – PaaS• Migration• Support Dev/Test &
integration
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Oracle Cloud Support OptionsCustomer success options built upon Cloud Support
Service Feature Cloud Support Cloud Priority Support
Cloud Business Help Desk
Support Service Pricing Included with SaaS Fees 12% Uplift * 25% Uplift **Users Covered by the Support Offering Designated Superusers Designated Superusers All End-Users & AdminsResolution of Technical Support Requests (SRs) My Oracle Support (MOS) – Including MOS Portal & MOS Notes Cloud Operations Support – Including Patching and Updates Named Technical Account Manager Prioritized Service Request (SR) Handling Account Progress Conferences and Periodic Incident Reviews Personalized Support from an Assigned Service Desk Team Resolution of Functional, “How To”, and User Access Issues Limited Limited Dedicated 800# Routed Directly to an Assigned Service Team User-Friendly Service Desk Portal and Online Chat Sessions 30 Minute Critical Incident Response Time and KPI Reporting Tailored Knowledgebase with Customer-Specific Content
* Oracle Cloud Priority Service (OCPS) is priced at 12% of ARR and has a 40K USD minimum
** Oracle Cloud Business Help Desk is priced at 25% of ARR with a 20K USD base fee
28
Good Better Best
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Oracle CloudPaaS and IaaS capabilitiesin public cloudor on customerpremises
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Same Cloud, On Premisesor in the Oracle Cloud
Enable workload portability between on-premises and cloud using identical environments, toolsets, and APIs
Develop, deploy, and manage Oracle and non-Oracle workloads
Single vendor accountability of cloud across public and on-premises
Run your applications, middleware and databases where you want: in the public cloud or securely behind your firewall
Portability of spend across public and on-premises
Turnkey solution: Oracle Cloud Machine sits behind your firewall, includes hardware and software, and is managed by Oracle Cloud Operations
29
On Premises(Oracle Public
Cloud Machine)
Oracle Cloud
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Questions ?
Oracle Confidential - Restricted
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