Post on 06-Jan-2022
56% ePRESENTMENTAchieved
INCREASEDCustomer satisfaction
25% SAVINGSPostal fees
THE CHALLENGEA division of CRH, a leading global diversified building materials
group, Oldcastle APG is one of North America’s largest building
products and materials manufacturers. Oldcastle APG provides a
full array of building materials, such as pavers, patio slabs, stone
veneer, retaining walls, architectural block, composite decking, dry
mix concrete and more, from a network of over 180 facilities.
Due to Oldcastle APG’s size and scope, they were dealing with
unique billing challenges, particularly since many of their operating
companies originally used separate billing procedures and systems.
After experiencing unsatisfactory results from an enterprise
resource planning (ERP) platform, Oldcastle APG performed
extensive research to find a solution to their billing obstacles.
BILLTRUST | OLDCASTLE APG
Manufacturing company sees tremendous growth in eAdoption
Oldcastle APG
THE SOLUTIONImpressed with Billtrust’s full range
of electronic and paper billing solutions,
Oldcastle APG decided to put them to the test.
Billtrust was given an assortment of complex
billing files showcasing Oldcastle APG’s
complicated mix of operating companies,
logos, billing addresses and customer
requirements. The redesigned
files were returned in just two days and
Oldcastle APG found themselves impressed
with the accuracy, accessibility and
professional quality.
THE RESULTSOnce Billtrust’s suite of automated
accounts receivable (A/R) services was fully
implemented, Oldcastle APG found that
they greatly improved the efficiency and
integration of their print, email and online
billing processes.
Their eAdoption rates skyrocketed from under
10 percent to more than 50 percent, and
continues to grow. Their Credit team also uses
Billtrust to track the delivery of their billing
documents and payment activity. Oldcastle
APG estimates that the company has saved 25
percent on postage fees.
“Overall, the Billtrust partnership has given Oldcastle APG faster payments, more satisfied customers, and lower billing costs.”
Tracy Garret, A/R Manager, Oldcastle APG
BILLTRUST | OLDCASTLE APG
CONTACT US1009 Lenox Dr #101, Lawrence Township, NJ 08648 | www.billtrust.com | 1-888-580-2455
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