Post on 15-Aug-2015
OVERVIEWOFFSHORE DEVELOPMENT CENTER
?IS ORDER TRAFFIC BUILD-UPCAUSING COSTLY DELAYS
Shift to on time delivery at no extra cost
?IS YOUR STAFF JUGGLING WITHMULTIPLE TASKS, THUS CAUSING ERRORS
Appoint dedicated resource at no extra cost
?WISH YOUR STAFF COULD SPENDQUALITY TIME ON LARGER ACCOUNTS
Boost your customer relationships at no extra cost
?DID YOU NOT WIN THE ORDERBECAUSE OF PRICING
Cut cost, increase profit and win all the way
START YOUR OFFSHORE DEVELOPMENT CENTER WITH
ZERO INVESTMENT
QualifiedNamed Resources
Co-brand yourWork Area
Dedicated Bandwidth & Connectivity
Ramp-upFlexibility
YOUR VIRTUAL OFFICE
ODCAT YOUR CONTROL
• Dedicated Resource
• Full Optimization
• Strong Bench
• Skilled Team
• 98% Efficiency
• Limit Rework
• Real Time
• Time Zone Advantage
• Prioritize Workflow
• Low Resource Cost
• Currency Advantage
• ‘0’ Investment
PEOPLE QUALITY TAT COST
BUSINESS SCENARIO
CLIENT
REVISION
UPLOAD
INVOICE
AR
ORDERAPPROVED
ART. DEPT. OE DEPT.
PO
QC
CSR
$107,100
(Sample Size: 100 orders / day)COST SAVINGS
IN-HOUSE
3OE * 12 months = $108,0003GA * 12 months = $108,000
3OE * 12 months = $56,7003GA * 12 months = $50,400
3OE * 12 months = $43,2003GA * 12 months = $43,200
$216,000
TRANSACTIONAL ODC
$86,400
• Currency Advantage
• Labor Cost Advantage
• Rework Reduction
• Consistent,High Quality Resources
• Utilization of yourResources for Higher Jobs
• Continuity of Business
BETTER• Work at your Time
• Time Zone Advantage
• Flexible Resourcing
• 1st Time Right Approach
FASTER
INCREASE YOUR COMPETITIVE ADVANTAGECHEAPER
BENEFITS REALIZED
Flexible Capacity Creation
ScalableInfra-
structure
Get-Set-Go Methodo-
logies
Collaborative Governance
Models
Cultural Sensitization
RISKS MINIMIZED
Knowledge Building ODC
FRAMEWORK
PROCESS FRAMEWORK (Key Activities)
• Agree on Execution of Methodologies (a) Routine job (b) Adhoc jobs
• Roles & Responsibilities
(a) Addnectar (b) Client
• Staffing Requirement (a) Minimum commitment (b) Ramp up (c) Ramp down
• Finalize Commercials
SIGN OFFSHOREENGAGEMENT CONTRACT
1 Week
INITIATE1
Onsite
• Understand Business Operations
• Execute Trial Job
• Tailor OperatingProcesses
• Agree on GovernanceModel & SLAs
KNOWLEDGETRANSFER
1-2 Week
PLAN2
Offshore• Ready Infrastructure
(a) Seating (b) Telecommunication(c) Tools & technologies(d) Knowledgeable staff
• Train Offshore Teamon Expectations and Process
• Execute Trial Job
• Declare Readiness
BUILDVIRTUAL TEAM
1-2 Week
BUILD3
• Client Organization(a) Identify tasks and allocate to offshore(b) Monitor the progress(c) Guide / escalate
• Offshore(a) Prepare execution plan, allocate jobs to staff and execute the tasks(b) Lead coordinates with client for clarification / escalations
OPERATE OFFSHORE DEV. CENTER
1-2 Week
DEPLOY4
RISK MANAGEMENT
RISK AREAS RISK IDENTIFIED RISK MITIGATION MEASURES
People Cultural, Linguistic Gap, Attrition, Scalability, Role Conflicts
Training, HR Policies, India’s Labour Pool,Roles and Responsibility Defined
Process Loss of Control, Quality Partnership Approach,Predefined Metrics, Stringent Reviews
Technology Compatibility, Connectivity As is Migration, Redundant Links
Infrastructure Wars, Natural Disasters, Scalability Well Planned COB, Security Drills,First Right
ManagementResistance to Change, Customer Insights, Dependence, Intellectual Property
Change Management Plan, Knowledge Sharing, Exit Option, Contract Licenses
High EndEngagement Process
Easy Access to Qualified Talent Pool
Robust IT Process & Authorized Access
Knowledge Building and Co-branding
Environment
VALUE PROPOSITION
TRUST
DATA & INFO. SECURITY
READYRESOURCES
CULTURALSENSILIZATION
• More than 1000 man years of combined experience in Graphic Art, Order Management, Creative Design, Digital and Publishing
• The core team comes with strong US Promotional Industry and proven entrepreneurship background
• Many of top 40 suppliers and distributors are our clients
• A US registered company with local sales team
• ISO certified Offshore Development Center in Mumbai, India
• We follow 24/5 days a week work schedule
• A PPAI and ASI memberABOUT US
OUR CLIENTELE
CLIENT’S SPEAK
We have high expectations from ur partners and you live up to all of our expectations. Thank you for being such a valuable partner.
- Larry Sanson, VP-Operations
“ ”
They are a great partner and make the impossible possible.
- Brandon MacKay, MAS-President“ ”
CLIENT’S SPEAK
We are extremely happy with their services and rely on them as part of our team to provide the best service to our clients.
- Jennifer Tsai, VP-Operations
“ ”
We’ve been able to close deals more quickly and literally delight our clients with the speed in which we now turn around artwork, thanks to Addnectar.
- Glenn K. Oyoung, President
“”
110, Rosewood Avenue, Springfield, New Jersey 07081
Phone: 224 585 0569 • Fax: 847 770 4870Email: sales@addnectar.com