Offering an IT Managed Service – Possible for a One Man Band? (Slides)

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http://ITServiceContractSecrets.com SUMMARY SLIDES: Can a single IT professional deliver a full IT managed service? This article discusses the practicalities. Copyright (C) SP Home Run Inc. SP Home Run is a registered trademark of SP Home Run Inc. All worldwide rights reserved.

Transcript of Offering an IT Managed Service – Possible for a One Man Band? (Slides)

SPHomeRun.com

Courtesy of the

Small Business Computer Consulting Blog

http://blog.sphomerun.com

Offering an

IT Managed Service

– Possible for a

One Man Band?

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Many Companies

are Following the

Trend of Moving

Towards a Full

IT Managed Service,

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Rather Than

Working on a

Break / Fix or

Retainer Basis

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If You Run a

“One Man Band”

IT Company by

Yourself, You May

Have Wondered

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Whether You are

Truly in a Position

to Migrate Towards

this Popular

Service Model

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or Whether You

are Stuck Doing

Things “The Old

Fashioned Way”

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The MSP (Managed

Service Provider)

Model Should Work

Well for a Single

Professional

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What Happens

if a Serious Issue

Occurs with

One Client

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While You are

Already Dealing

with One for

Someone Else?

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A Possible

Strategy

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While the Above

Fact Alone May

Preclude You

From Offering a

True MSP Service

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to Rival Larger

Competitors,

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That Doesn’t Mean

You Can’t Take

Pointers From the

IT Managed Service

Model

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and Use Them to

Improve the Way

You Do Things

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Here are

Some Ideas:

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1. Use MSP

Software

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2. Use Cloud-

Based Tools

That are

Remotely

Accessible

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3. Offer Software

as a Service

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There are Certain

Things You Will

Never be Able

to Provide in the

Same Way

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as a Large MSP

with Dedicated

Helpdesk Staff and

Onsite Engineers

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That Doesn’t

Stop You From

Modernizing the

Way You Do Things

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and Improving

Your Service to

Customers

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Do You Offer a

Full IT Managed

Service?

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Share Your

Experiences in the

Comments Below

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SPHomeRun.com Recommended Reading:

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for Getting More Repeat Clients and

Recurring Service Revenue

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SP Home Run is a registered trademark of SP Home Run Inc.

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