Post on 24-Jan-2016
description
North West Health North West Health Self Assessment Self Assessment Process 2011Process 2011
Sue SmithProject Manager for the
Health Equality Group and Health Self Assessment Lead
Health Self Assessment
4 Top targets Ensuring everyone has a
person centred plan Equal access to all health
services Ensuring people using health
services are safe Valuing People targets are met
Overall Ratings
Target 2011 2010
1
2
3
4
Target One
2011 2010 2
elements
Green 11 11
Amber
12 12
Red 1 1
15 same
1 improved
8 rated lower
Target Two
2011 2010
9 elemen
ts
Green 3 2
Amber
18 20
Red 3 2
2 same
14 improved
8 rated lower
Target Three
2011 2010
4 elemen
ts
GreenAmbe
r24 24
Red
3 same
10 improved
11 rated lower
Target Four
2011 2010
11 elemen
ts
Green 7 12
Amber
14 9
Red 3 3
3 same13 improved8 rated lower
Issues
Targets changed slightly from last year
Target 1 re % PCP/health action plan % for some targets mean ratings
changed Issues about Joint Strategic Needs
Assessments- many areas did not have detailed JSNA in place-(red)
Overall
Many areas improved Data collection improved More self advocates involved
in training More people had health checks People felt things were getting
better
Target 2
Reminder texts for appointments
Information shared in referral letters
Wheels for all- cycling project Care pathway for parents with
learning disability Cancer screening improved
Target 2
A protocol is in place to follow up non attendance at health check appointments
Healthy lifestyles course Appointed a postural care
physio specialist to deliver postural care
Health action plan audited completed across all services
Target 3
Acute network Patient satisfaction survey Individualised pathways Thumbs Up Hate Crime DVD E learning safeguarding People involved in training
Target 4
Health action plans in prison Accessible custody information Prison staff training Prison health staff shadowing CTLD
and doing training Specialist Forensic Practitioner and
specialist provider to support people with forensic needs
Target 4
Dementia cafes Complex care teams Autism e learning tool Short break services Transition plans Patient stories Advocacy Hub developed
CQUINS commissioning for quality improvement
For mental health services to cover flagging, HAPs & communication needs
Re action plan arising from the Green Light Toolkit is delivered
Re use of patient passports Re reasonable adjustment 12 staff across their community services
trained to use the DISCO With all acute hospitals to improve
quality of care
Accessible information
Accessible information-pathwaysassociates.co.uk Reader panels Pictorial pathways DVD patient journeys Websites NWAS communication book
Also
Hospital self assessment Mental health assessment Hospital patient satisfaction survey Palliative care work in progress Best practice event
Next Steps
Good practice event 29th February All areas developing action plans Regional report Review of Health Self Assessment
for 2012 Repeat process later this year HEG work plan
Thank you
Any questions?
Sue Smith susan.smith@northwest.nhs.uk