Nokia Digital Transformation

Post on 18-Jan-2015

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Presented at University of Tallinn, Estonia (the home of Skype) Consumers have changed and so has Marketing. The pace of change is accelerating, putting more pressure on organizations to embrace this new Digital Reality and transform the way they market. Nokia has been at the forefront of this change by leveraging Digital Media and new ways of Marketing to engage Consumers in meaningful ways. Transforming Nokia’s Marketing Organization successfully, requires a comprehensive program utilizing all relevant levers to drive this change. This presentation will give you insights around the latest (digital) marketing trends and the successful approach Nokia has taken to adopt to this new Digital Reality.

Transcript of Nokia Digital Transformation

24 March 2013 © Nokia 2013 – All Rights reserved Slide 4

Background Chris

• 15 years of Digital Marketing Experience

• In Europe, US and Asia

• Digital Agency, Digital Media Owner, Client Side Marketing

• Boutique Web Design Agencies

• WPP agency: XM Asia

• Microsoft Advertising & WW CMG

• Nokia • SEAP, Head of Consumer Engagement

• Global, Director Digital Capability Development

• Europe, Director Advocacy

• Blogging about the Future Shape of Advertising at Advertising3.WordPress.com & tweeting at @ChrisS35

• Basketball, Snowboarding, Wakeboarding, Traveling

24 March 2013 © Nokia 2013 – All Rights reserved Slide 6

24 March 2013 © Nokia 2013 – All Rights reserved Slide 7

Slide 10 © Nokia 2013 – All Rights reserved 24 March 2013

Almost 2.5 Billion Internet Users

24 March 2013 © Nokia 2013 – All Rights reserved 14

Global Internet Device Sales

24 March 2013 © Nokia 2013 – All Rights reserved 15

The Need for Mobile

24 March 2013 © Nokia 2013 – All Rights reserved Slide 16

Mobile Rich Ad Example

24 March 2013 © Nokia 2013 – All Rights reserved Slide 17

Video on the Rise

24 March 2013 © Nokia 2013 – All Rights reserved Slide 18

Huge Video Ad Opportunity

24 March 2013 © Nokia 2013 – All Rights reserved 19

Video Ad Market

24 March 2013 © Nokia 2013 – All Rights reserved Slide 20

Share of Voice/Video

24 March 2013 © Nokia 2013 – All Rights reserved Slide 23

Digital Media Inventory Trends

24 March 2013 © Nokia 2013 – All Rights reserved Slide 24

24 March 2013 © Nokia 2013 – All Rights reserved Slide 29

Marketing Capabilities Levers

24 March 2013 © Nokia 2013 – All Rights reserved Slide 30

Behavior

Culture

Strategy (incl. KPIs)

Organisation Talent

Ways of Working Competencies

BREAKING DOWN OLD BUSINESS MODELS

NO ASSUMPTIONS

3” 4” 5” 10” 7” 6” 11” 9” 8” …

WWW.NOKIA.COM/GLOBAL

NEW RESPONSIVE WEBSITE

24 March 2013 © Nokia 2013 – All Rights reserved Slide 43

GO TO WHERE THE FANS ARE Nokia will launch the Nokia VIP hub

on the Global Nokia Facebook

page. Targeting over 10 million

fans

MAKE YOUR PRODUCTS GO SOCIAL

By the end of 2013

Nokia wants to become the most

TALKED ABOUT and most POLARISING

tech brand in social

1. Consider the social opportunity in everything we do

2. Engage in better conversations with more advocates

3. Deliver personal experiences, be authentic and earn trust

4. Sharing is more important than control

5. Define clear objectives from the outset

6. Invest and commit to social presences

http://bit.ly/SGNTXO

CES 90,000+ organic views

MWC 1mil+ collective views

SMW 7000+ total posts over 5

days

ENFUSE YOUTH 56,000+ Social connections

GIFT MACHINE 3000+ checkins in 2012

CNN iReport 23,000+ people reached on

the day

CONSUMER GENERATED ENTERTAINMENT

62

HERE City Lens HERE Transit HERE Maps HERE Drive

SENSE

Contact at Nokia

Chris Schaumann Vice President, Digital Marketing & CRM

Nokia Global Marketing

SlideShare SlideShare.net/ChrisS

Blog Advertising3.WordPress.com

LinkedIn LinkedIn.com/in/ChrisSch

Twitter @ChrisS35

Digital Marketing & CRM