NGO Information Development Workshop

May 21st

Information is not knowledge.

• A collection of data is not information• A collection of information is not knowledge• A collection of knowledge is not wisdom• A collection of wisdom is not truth

Data Understanding

KnowledgeW

isdom

Inform

ation

Understanding relations (what)

Understanding patterns (how)

Understanding principles (why)

Context independence

NGOs need information for

– Governance accountability – Feedback to service users– Business decisions– Workforce planning– Service development and quality– Future planning

How do we know we are making a difference?

Information utility will be a critical driver of future NGO development

ARE WE READY?