NEW THINKING TO SOLVE OLD PROBLEMS

Post on 18-Nov-2014

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Insights from working with 100 Maori leaders over 2.5 years; as their business coach

Transcript of NEW THINKING TO SOLVE OLD PROBLEMS

Travis O’Keefe - (Ngati Porou)

nztiok@gmail.com

NEW THINKING TO SOLVE OLD PROBLEMS

THINK DIFFERENT, BE BRAVE

Entrepreneur - 10 businesses, awards and expensive education

Social Entrepreneur – Social enterprise research, Developed a social enterprise; Policy writing; Lobbying Maori govt ministers; Training Not-for-profit boards + executives; Working inside a charity; Thought leadership papers; New business models - Acquisition 4 good

Maori Business Coach - Worked with 100 Maori Business Leaders

WHY: “If I help 7 trustees grow their business they will help many whanau”

WHAT DID I LEARN AFTER 2.5 YEARS WORKING WITH 100 MAORI LEADERS?

“THE DIFFERENCE BETWEEN SUCCESS AND WORK IN PROGRESS”

GAVE THE T-SHIRT

AWAY

•Have not researched the needs of their beneficiaries

PROUD TO WEAR

THE T-SHIRT

•Communicate with beneficiaries (Facebook)

•Understand the needs, aspirations & priorities

•Measure progress & report back

GAVE THE T-SHIRT

AWAY

•Education grants

PROUD TO WEAR

THE T-SHIRT

•Employment pathways

•Grants for trades & entrepreneurship not just tertiary

•Co-invested in grants with others

GAVE THE T-SHIRT AWAY

•Politics

PROUD TO WEAR

THE T-SHIRT

•Brave conversations

GAVE THE T-SHIRT AWAY

•Developed SIPO first

PROUD TO WEAR

THE T-SHIRT

•Developed strategy first

GAVE THE T-SHIRT AWAY

•Using capital gains in financial models when assessing investments returns

PROUD TO WEAR

THE T-SHIRT

•Prioritised cash flow in investment decisions

GAVE THE T-SHIRT AWAY

•Staff have to be our people

PROUD TO WEAR

THE T-SHIRT

•Best person for the job + values aligned

GAVE THE T-SHIRT AWAY

•Did not up skill trustees

PROUD TO WEAR THE T-

SHIRT

• Invested in & prioritised trustee training every year

•Used a business coach to assist with implementation of new knowledge

•Developed a group of future trustees every year

•Made it a pre-condition to be eligible for a role as a full trustee

GAVE THE T-SHIRT AWAY

•Did not take action or make key decisions

PROUD TO WEAR

THE T-SHIRT

•Over came their fear of failure by using low cost, fail fast testing before making decision

GAVE THE T-SHIRT AWAY

•Kept uncle in the Chairman role despite not being the best person for the job

PROUD TO WEAR

THE T-SHIRT

•In a Mana enhancing way had the brave conversation with uncle

GAVE THE T-SHIRT

AWAY

•Trustees meddled in operations

PROUD TO WEAR

THE T-SHIRT

•Chairman refocused trustees onto the right things•Trustees spent meeting time focused on Key Performance Indicators (KPI)

GAVE THE T-SHIRT AWAY

•Advisor = accountant or lawyer

PROUD TO WEAR

THE T-SHIRT

•Advisor = a diverse group experienced in the business lifecycle stage

GAVE THE T-SHIRT AWAY

•Little progress on last years strategic plan

PROUD TO WEAR

THE T-SHIRT

•Progressed 80% of strategic plan

WHY LIMITED PROGRESS?

Limited critical thinking on what we should be focused on

Financial strategy not developed to achieve social vision

Guessing rather then testing

Poor systems & talent to turn strategy into action

“I gave away the trust T-shirt”

4 STRATEGIES TO WIN MANA

We focus on solving the root of the problem, in the fastest, least risk, low cost and easiest way

Our financial strategy has the goal to enable our social vision.

We test rather then guess.

We have great talent who are empowered and we have awesome systems to turn strategy into action.

“I’m proud to wear the trust

T-shirt”

Coaching – processes, tools and how I enable them

WE FOCUS ON SOLVING THE ROOT OF THE PROBLEM, IN THE

FASTEST, LOW RISK, LOW COST AND

EASIEST WAY

= TOK beneficiary research program

= TOK problem restatement

= TOK 80/20 principal

OUR FINANCIAL STRATEGY HAS THE

GOAL TO ENABLE OUR SOCIAL VISION

= Work with team to understand investment required to fund social

programs each year. Set as commercial teams

KPI.

= TOK Joint venturing process

= Procurement clause

= Mentorship clause

WE TEST RATHER THEN GUESS

= Lean Start Up process

= TOK validation board for experiments

WE HAVE GREAT TALENT WHO ARE

EMPOWERED AND WE HAVE AWESOME

SYSTEMS TO TURN STRATEGY INTO

ACTION.

= TOK find, recruit, reward system

= TOK values testing

= TOK 90 Day action

“I’M PROUD TO WEAR

THE TRUST

T-SHIRT”

NGATI PUKENGA CASE STUDY

WE FOCUS ON SOLVING THE ROOT OF THE PROBLEM,

IN THE FASTEST, LOW RISK, LOW

COST AND EASIEST WAY

= Increase the Household income by

50%

= Our people become business owners

OUR FINANCIAL STRATEGY HAS THE GOAL TO ENABLE

OUR SOCIAL VISION

= Commercial arm funding micro

enterprise program

= Joint venturing with partners who's

strengths solve our weaknesses

WE TEST RATHER THEN GUESS

= Short-term experiments, using a process called Lean

Start-up

WE HAVE GREAT TALENT WHO ARE EMPOWERED AND

WE HAVE AWESOME SYSTEMS TO TURN

STRATEGY INTO ACTION

= Hired experts with social values

= 90 Day action plan

= Milestone achievement payments

“I’M PROUD TO WEAR

THE NGATIPUKENGA

T-SHIRT”

3 STRATEGIES FOR BRO-REAUCRATS

WE ENABLE JOINT VENTURES THAT GENERATE CASHFLOW WITH OUR SUBSIDIES

Financial strategy developed to achieve social vision.

WE SUBSIDISE THE RIGHT RESEARCH

4 step feasibility study

Testing rather then guessing.

WE SUBSIDISE THE RIGHT CAPABILITY DEVELOPMENT

Find, recruit, reward great talent to implement strategy.

“Don’t fund programs, fund activities that grow an organisationseconomic engine”

WHAT DID I LEARN AFTER 2.5 YEARS WORKING WITH 100 MAORI LEADERS?

“THE DIFFERENCE BETWEEN SUCCESS AND WORK IN PROGRESS”

IF YOU WANT THESE FOR FREE SEND ME AN EMAIL

Travis O’Keefe nztiok@gmail.com

I HAVE 50 MORE INSIGHTS+ what I believe to be the magic bullet; that is the quickest, lowest risk, easiest way to get results for Maori trusts+ a 38 page report on a disciplined process, proven to achieve scaled collaboration