Post on 25-Jan-2015
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Negative and Positive Impact of
Using-Outlook
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Outlook is very common. A lot of clients use it because it is inexpensive, has a
high adoption rate and allows them to schedule certain simple assets like
meeting rooms and maybe some equipment very easily. There are also some
cons relating to Outlook scheduling. One is that clients do not have the
visibility to see the overall picture regarding what resources are available. For
instance, they may get into Outlook, but they cannot see that a particular
room has already been booked. Maybe they need a room that has 25 or more
seats, or fewer than10 seats. They are not able to filter or search based on
those criteria, so they do not have the visibility to find the right resource. Lack
of visibility prevents end users from eliminating waste from the workflow.
Streamlining is very important to clients, and the inability to do so is a big con
when using Outlook.
Another negative impact of only using Outlook is in reporting. Clients do not
have a way of knowing whether their assets are being underutilized or over
utilized. When you are trying to manage people, process and systems and you
are looking for that return on investment, it is extremely important to know
where your assets are and how they are being used. Also, you cannot track
inventory in Outlook.
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What is great about Outlook, however, is that best-in-class companies are able to
enhance it with technology that supports their desired state. The enhancement
can help with managing their people, process and systems. It can give them
greater visibility as well as the ability to filter and search based on specific
resource criteria. They can track their inventory, see if their assets are being
underutilized or over utilized, and run reports. Since setup is important,
enhancements to Outlook can facilitate things like setting up rooms with video
conferencing. The additional technology also enables end users to send
notifications to catering and external supplies.
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