NACC and You

A Preferred Future

February 2009

NACC Now

Your association: benefits/value Direction: Strategic Plan 2007-2012 Driver: Mission Where invest? Current Your talents and time Your investment in the preferred future

Your Association: Benefit/Value

Benefit language– Enumerate items– What do I get for my dues?

Value language– Commit to creating long term “value” – How do we strengthen the value of and

advance the profession together?

Where invest in the future?

Two approaches– Where is NACC need?– Where is your passion?

Both needed

Driver: NACC Mission

What? Advocates for the profession of spiritual care Educates Certifies SupportsWho? chaplains, clinical pastoral educators, and all

members to continue the healing ministry of Jesus in the name of the Church

Direction: Strategic Plan

What does NACC look like in 2012?– Vision language –

• Light of Hope• Persistently advocating for those dedicated to spiritual

care

Your product, your “preferred future”– Three driver goals: members, profession, future– Two partner goals: Catholics and many others– Two resource goals: Board/staff/finances

GOAL VTo engage

strategic partners in collaborative work to live out

our mission

GOAL IIITo strengthen the NACC’s

relationships within the Catholic Church

GOAL IVTo foster growth and unity within

diversity in NACC

GOAL IITo promote the profession

of Chaplaincy

GOAL ITo support Association members with

creative educational, spiritual, and communication opportunities

GOAL VITo create a financially strong and

mission-focused organization

GOAL VIITo enhance board and staff

effectiveness

STRATEGIC GOALS

Glossolalia or glossary?

USCCB/CCA Episcopal Advisory Council Board Committees Commissions Panels (Appeals and Advisory) Task Forces

Looking at NACC Now

Board, committees, governance Certification, commissions, appeal

panels Advisory panels

– Ongoing counsel/investment Task forces

– Time: limited, focused, intensive

Education/CommunicationEducation Advisory Panel

State LiaisonsEditorial Advisory Panel

Marketing/Communication Advisory PanelConference 2010 Task Force

GovernanceBoard of Directors

Executive CommitteeGovernance CommitteeNomination Sub-Committee

Awards Task Force

Finance Committee

CertificationStandards Commission

Certification CommissionCertification Appeals Panel

Interview Team EducatorsInterviewers

Site CoordinatorsEthics CommissionEthics Appeals Panel

Advancing ChaplaincyCare Services Task ForceRecruitment Task Force

Metrics Task ForceEducation/Credentialing Task Force

CPE Supervisor Task Force

PartnershipsSCCCHA

The Joint CommissionAGPIM

Pastoral Care Network for Social ResponsibilityRed Cross Disaster Network

Plain Views E-NewsletterNCHPEG

USCCB/CCA Board & Liaison

NACCExecutive Director

National Office Staff

Episcopal AdvisoryCouncil

USCCB/CCA

2009 NACC NOW

Governance: Board

Six elected members Two three year terms Board profile desired

• Diversity (age, culture, geographic, chaplain/ supervisor, leadership roles etc.)

• Skills: Finances, marketing/PR, web-based learning, legal

One member to be elected for 2010

NACC BOARD OF DIRECTORS Barbara Brumleve, SSND, Ph.D., BCC (Chair) Alan Bowman, M.Div., M.B.A., BCC (Chair-Elect/Secretary) Karen Pugliese, M.A., BCC (Treasurer) Most Rev. Randolph R. Calvo, DD, J.C.D. Patrick H. Bolton, M.Div., BCC Bonnie J. Burnett, M.Div., BCC Norma Gutierrez, MCDP, BCC Rev. Baaju Izuchi, CSSp, Ph.D., BCC Paul D. Marceau, Th.D. John M. Pollack, M.Div., BCC Geraldine Hoyler, CSC David A. Lichter, D.Min.

Governance: Board Committees

Governance– Non-board members sought

• Nominating Sub-Committee Finance

– NACC members with finance background sought

• Financial Development Advisory Panel– To be populated

Executive Committee

Barbara Brumleve – Chair Alan Bowman – Chair-elect/Secretary Karen Pugliese – Treasurer David Lichter - ED

Governance Committee

Patrick H. Bolton (Chair) Karen Pugliese Paul D. Marceau Norma Gutierrez David A. Lichter Ann E. Hurst Theresa V. Edmonson

Nomination Sub-Committee

Propose a slate of qualified candidates for Board election

Recommend candidates for nomination as members of the various standing committees, commissions, panels or other bodies

Report to the Governance Committee In process of being populated

Finance Committee

Karen Pugliese (Chair) Geraldine Hoyler Mike A. Lemke Rev. Mr. Clifton Perryman William E. Lucey John M. Pollack (consultative) David A. Lichter

Financial Development Advisory Panel

Feedback, guidance, and strategic thinking

Financial/resource development Fundraising projects Needs to be populated Members interest/experience in field

Episcopal Advisory Council Region I - Most Rev. George E. Rueger Region II - Most Rev. Matthew H. Clark Region III - Vacant Region IV - Most Rev. Mitchell T. Rozanski Region V - Most Rev. John J. McRaith Region VI - Most Rev. Francis R. Reiss Region VII - Most Rev. Dale J. Melczek Region VIII - Most Rev. Bernard J. Harrington Region IX – Most Rev. Paul S. Coakley Region X - Most Rev. Vincent M. Rizzotto Region XI - Most Rev. Randolph R. Calvo Region XII - Vacant Region XIII - Most Rev. John C. Wester Region XIV - Most Rev. John G. Noonan

USCCB Commission on Certification and Accreditation

Board Members Dr. Mary T. O’Neill Rev. Dr. Andrew Sioleti

Liaison Mary Lou O’Gorman

Education/CommunicationEducation Advisory Panel

State LiaisonsEditorial Advisory Panel

Marketing/Communication Advisory PanelConference 2010 Task Force

GovernanceBoard of Directors

Executive CommitteeGovernance CommitteeNomination Sub-Committee

Awards Task Force

Finance Committee

CertificationStandards Commission

Certification CommissionCertification Appeals Panel

Interview Team EducatorsInterviewers

Site CoordinatorsEthics CommissionEthics Appeals Panel

Advancing ChaplaincyCare Services Task ForceRecruitment Task Force

Metrics Task ForceEducation/Credentialing Task Force

CPE Supervisor Task Force

PartnershipsSCCCHA

The Joint CommissionAGPIM

Pastoral Care Network for Social ResponsibilityRed Cross Disaster Network

Plain Views E-NewsletterNCHPEG

USCCB/CCA Board & Liaison

NACCExecutive Director

National Office Staff

Episcopal AdvisoryCouncil

USCCB/CCA

2009 NACC NOW

Member Education/Communication

Education Advisory Panel State Liaisons Editorial Advisory Panel Marketing/Communication Advisory

Panel Summit 2009 Planning Task Force Conference 2010 Task Force

Education Advisory Panel

Feedback, guidance, and strategic thinking

Reviewing current work Developing and implementing a

comprehensive education strategy

Education Advisory Panel

Bob Barnes Elizabeth Berne DeGear Jim Buryska Susan Lied Sr. Kathleen Mary Smith Sr. Barbara Brumleve Susanne Chawszczewski David Lichter

NACC State Liaisons

•Connect with NACC staff

•Communicate with state members

•Coordinate planning efforts

•Quarterly calls with other liaisons

Editorial Advisory Panel

To work with Vision editor Content and direction of the newsletter Advocate for the members interests Suggests topics/ theme issues Write Offer opinion on articles submitted Interview other members

Editorial Advisory Panel

Michele LeDoux Sakurai Michele Lemiesz Linda Piotrowski Rev. Freddy Washington Norma Gutierrez Laurie Hansen Cardona (Vision Editor) David Lichter

Marketing/Communication Advisory Panel

Feedback, guidance and strategic thinking – Marketing plans – Messages– Tools– Audiences– Approaches

To be populated

2009 SCC Summit Task Force

NACC Members Edward Huff Pablo Holguin Mary Pat Campbell David C. Baker Mary Ann Cowan Linda F. Piotrowski James H. Kunz

Conference 2010 Planning

St. Paul, Minnesota Saturday, March 20-Tuesday, March 23 Plans all aspects of conference Plan to populate Task Force by end of

February 2009 Monthly calls, and planning in between

Education/CommunicationEducation Advisory Panel

State LiaisonsEditorial Advisory Panel

Marketing/Communication Advisory PanelConference 2010 Task Force

GovernanceBoard of Directors

Executive CommitteeGovernance CommitteeNomination Sub-Committee

Awards Task Force

Finance Committee

CertificationStandards Commission

Certification CommissionCertification Appeals Panel

Interview Team EducatorsInterviewers

Site CoordinatorsEthics CommissionEthics Appeals Panel

Advancing ChaplaincyCare Services Task ForceRecruitment Task Force

Metrics Task ForceEducation/Credentialing Task Force

CPE Supervisor Task Force

PartnershipsSCCCHA

The Joint CommissionAGPIM

Pastoral Care Network for Social ResponsibilityRed Cross Disaster Network

Plain Views E-NewsletterNCHPEG

USCCB/CCA Board & Liaison

NACCExecutive Director

National Office Staff

Episcopal AdvisoryCouncil

USCCB/CCA

2009 NACC NOW

Certification – Critical to Mission

Standards Commission Certification Commission Certification Appeals Panel Interview Team Educators Interviewers Site Coordinators Ethics Commission Ethics Appeals Panel

Commissions, Appeal Panels

Critical to the mission– Standards– Certification

• Appeals Panel

– Ethics (need a member)• Appeals Panel (need members)

– Certification Process (need members)• ITE’s, interviewers, site coordinators

Certification status required

Standards Commission

Evaluates, interprets, and recommends standards – code of ethics– certification of membership– certification appeals– ethics violation procedures

Standards Commission

Dr. John Gillman (Chair) Mary Lou O’Gorman Mary T. O’Neill Dr. Jane W. Smith Sr. Jane M. Connolly Alan E. Bowman D.W. Donovan (Ethics Commission Liaison)

Certification Commission

Implement and monitor the process of certification of NACC members

Assure certification/renewal of certification standards are met

Issue certification/renewal of certification certificates to members of the NACC

Certification Commission

Rev. John T. Crabb (Chair) Sr. Janet R. Bielmann Dr. Joseph G. Bozzelli Sr. Geraldine Krautkramer Sr. Sheila Hammond Rev. Agustin R. Orosa Sr. Julie Houser Mrs. Jane A. Mather Rev. James R. Yeakel Mr. John M. Pollack

Certification Appeals Panel

Review appeals of certification decisions in accordance with NACC Standards

Conduct the certification appeals process as outlined in the NACC Standards in an impartial review of all the documentation in a negative certification decision

Communicate to the NACC Certification Commission the kinds of appeals as to assist the commissioners

Certification Appeals Panel

Mary Denise Davis (Chair) Eric A. (Rick) Erickson Dr. Gordon J. Hilsman Sr. Maureen E. Mitchell Dr. Daniel A. Petronella Sr. Virginia Yeager Bonnie J. Burnett

Ethics Commission

Review formal complaints involving alleged violations of the NACC Code of Ethics in accordance with NACC Standards

Receive formal complaints involving alleged violations of the NACC Code of Ethics by any member or group of members of the NACC

Reviews all grievances filed Gathers information pertaining to grievance Recommends course of action in regard to grievance Renders a binding disposition of the grievance

Ethics Commission

Rev. Mr. T. Patrick Bradley (Chair) D.W. Donovan Patricia V. Melesco Eugene Pocernich Mary Heintzkill Marilyn Williams Bonnie Burnett

Ethics Appeal Panel

Review appeals of Ethics Commission decisions Conducts the ethics appeals process as outlined in

the NACC Standards in an impartial review of all the documentation in a negative certification decision

Reports to the NACC the number of appeals Will communicate to the NACC Ethics Commission

the kinds of appeals as to assist the commissioners in focusing on areas of improvement in their decision-making process.

Needs to be re-populated

Interview Team Educator

Provide oversight, consultation, facilitation and education to the certification process

Assures quality of the certification process as defined in alignment with the NACC certification Standards and Procedures

Interview Team Educators (ITE)

Mrs. Jane A. Mather Sr. Colette Hanlon Mr. James E. Willsey Rev. Thomas B. Garlick Mr. Michael J. Doyle Dr. Sharon A. Mason Mrs. Marie V. Polhamus Dr. Jane W. Smith Ms. Camelia L. Hanemann Deacon Darwin D. Dupree Ms. Judith A. Shemkovitz

Interviewers - Certification

Provide certification candidates with the best possible opportunity to demonstrate their readiness and competence for certification

Interacts with other members of the certification interview team

Fulfill role as Presenter, Chair and/or Reader in the certification interview process

Assure quality of the certification process

Fall 2008 Interviewers Prudence R. Hopkins Bro. Daniel J. Gallucci Deacon La Rue Velott Sr. Karen J. Pozniak Ms. Judith LoGerfo Rev. Christopher N. Okoli David C. Baker Dr. Anne Murphy Sr. A. Louise Eggen Sr. Nancy Jurecki Julianne Barber Ann M. Seckinger Sr. K.C. Young Deacon Francis Potts Vicki J. Farley Renee K. Krisko Mary K. Trudell Deacon William N. Mich Sr. Nancy Beckenhauer Dorothy M. Sandoval Jean M. Harrington Myra J. Wentworth Teresa Heinz Sr. Darlene L. Boyd Sr. Maureen Stocking Kathy J. Kaczmarek Diane E. Clayton Deacon Thomas J. Waken

Fall 2008 Interviewers (cont.)

Marilyn Williams Dr. Carolyn M. Jurkowitz Bonnie J. McCulley Lawrence G. Ehren Dr. Young Mi A. Pak Sr. Anita L. Lapeyre Rev. Gerald U. Onuoha Harriet Kelley Sr. Jane F. Garrison Sr. Emily Demuth Nancy K. Cook Sr. Anne Breitag Rev. Michael E. Burns Leszek Baczkura Dr. Peter Ruta Rev. Dean V. Marek Lorena M. Klinnert Sr. Sandra L. Schmitz Deborah K. Heen Rev. Benjamin Chinnappan Bro. Thomas Cunningham Kathleen Vander Velden Sr. Anne-Arthur Klinker Joan C. Horgan Dr. Dennis McCann Nancy A. Rafter Sr. Gloria Jean Henchy Thomas J. Chirdo Carmela M. D’Elia Janice A. Labas Sr. Pauline E. Gilmore Cathy B. Grandjean

Fall 2008 Interviewers (cont.)

Rev. Thomas J. Kuller Sr. Thomas J. Gaines Audrey F. McLaughlin Sr. Bernadette Sullivan Dr. Linda Arnold Carolanne B. Hauck Alice C. Hennessy Rev. William F. Spacek Rev. Nelson Ogwuegbu

Interview Site Coordinator

Oversee all logistics (location, rooms, services, food) for an interview site

Coordinate/ communicate with– NACC Administrative

Specialist/Certification\– Interview Team Educator– Interview teams– Interview candidates

Fall 2008 Site Coordinators

Nancy A. Conner (Towson, MD) Sr. Mary A. Gallagher (Bellmont, MA) Susanne Chawszczewski (Milwaukee, WI) Rose Mary Blanco-Alvarado (Milwaukee, WI) Rev. Oliver T. Lee (Orange, CA) Catherine S. Colby (Gladstone, OR) Dr. Joseph G. Bozzelli (Crestview Hills, KY)

Education/CommunicationEducation Advisory Panel

State LiaisonsEditorial Advisory Panel

Marketing/Communication Advisory PanelConference 2010 Task Force

GovernanceBoard of Directors

Executive CommitteeGovernance CommitteeNomination Sub-Committee

Awards Task Force

Finance Committee

CertificationStandards Commission

Certification CommissionCertification Appeals Panel

Interview Team EducatorsInterviewers

Site CoordinatorsEthics CommissionEthics Appeals Panel

Advancing ChaplaincyCare Services Task ForceRecruitment Task Force

Metrics Task ForceEducation/Credentialing Task Force

CPE Supervisor Task Force

PartnershipsSCCCHA

The Joint CommissionAGPIM

Pastoral Care Network for Social ResponsibilityRed Cross Disaster Network

Plain Views E-NewsletterNCHPEG

USCCB/CCA Board & Liaison

NACCExecutive Director

National Office Staff

Episcopal AdvisoryCouncil

USCCB/CCA

2009 NACC NOW

Advancing Chaplaincy

Metrics Task Force Care Services Task Force Recruitment Task Force Education/Credentialing Task Force CPE Supervisor Task Force

PC Task Force: Metrics Leszek Baczkura Chair Linda Bronersky Joan Bumpus Bonnie Burnett Nancy Conner Larry Ehren Mary Heintzkill Julie Jones Allison Jordan Dean Marek John Pollac Karen Pugliese

Marie Puleo Bartholomew Rodrigues Rose Shandrow Robert Shuford Paige Toller Larry VandeCreek Mary Whetstone

Patient Satisfaction Question

Associate Satisfaction Questions

Measurement tools

PC Task Force: Care Services/ Staff Development

Linda Arnold

Sally Carlson

Nancy Conner

Nancy Cook

Mary Lou O'Gorman, Chair

Michele Sakurai

Ed Smink

Teresa Lynch

Jane Smith

David Lichter

Essential Functions Professional

Development Programs– Career ladder– Programs to match

revised standards

PC Taskforce: Recruitment

Laura Richter Co-Chair John Wallenhorst Co-chair Mary Feeley Tom Butler Karen Helfenstein David Lichter Jim Castello Vicki Farley Blair Holtey Michelle Lemiesz Bridget Deegan-Krause Jim Hoff Michael Adamson Cindy Bridges

Plan Stories FAQ’s PPT Brochure Language Presenters Audiences Messages Strategies

PC Taskforce: Education/ CredentialingRose Mary Boyd

Linda Bronersky

Kathy Brown

Barbara Brumleve

Harry Byrne

Susanne Chawszczewski

Robert O’Gorman

Sr. Claudia Riehl

David Lichter

Graduate Theological Program/NACC Standards for Certification

Models of cooperation between HC and Grad Programs

CPE Programs

CPE Supervisor Task Force

Sr. Barbara Brumleve, SSND

Geri Krautkamer Rev. Richard

O’Connell Ann O’Shea

Key Issues Relationship to

ACPE Network/Support

Education/CommunicationEducation Advisory Panel

State LiaisonsEditorial Advisory Panel

Marketing/Communication Advisory PanelConference 2010 Task Force

GovernanceBoard of Directors

Executive CommitteeGovernance CommitteeNomination Sub-Committee

Awards Task Force

Finance Committee

CertificationStandards Commission

Certification CommissionCertification Appeals Panel

Interview Team EducatorsInterviewers

Site CoordinatorsEthics CommissionEthics Appeals Panel

Advancing ChaplaincyCare Services Task ForceRecruitment Task Force

Metrics Task ForceEducation/Credentialing Task Force

CPE Supervisor Task Force

PartnershipsSCCCHA

The Joint CommissionAGPIM

Pastoral Care Network for Social ResponsibilityRed Cross Disaster Network

Plain Views E-NewsletterNCHPEG

USCCB/CCA Board & Liaison

NACCExecutive Director

National Office Staff

Episcopal AdvisoryCouncil

USCCB/CCA

2009 NACC NOW

Spiritual Care Collaborative

Karen Pugliese Barbara Brumleve David Lichter

Special Areas

Presenter– PR/Recruitment– Lead days of recollection– Conduct

education/training

Conveners for special interests– Age groups, topic

groups, ministry groups– Conference calls

Website– Host on-line discussion

groups– Contribute to

conversations– Sending in resources to

share– Writing your story– Others?

What’s your passion?

Exercise: Take a few minutes to write down:– What are your main interests/passion?– What to you value most?– Where can you add value to our common mission?– What’s missing? Where else should we be investing?– Share with someone(s) near you

Main group feedback

Concluding Remarks

Thank you This is our ministry This is our mission:

– Continue the healing ministry of Jesus

in the name of the Church