My Community DiaryMy Community DiaryAidan Hobbs

CheckUPBrentyn Parkin

Community Information and Support Services

Health in Focus Survey

The annual CheckUP survey, Health in Focus, aims to investigate key issues faced by primary health care practitioners and the general public in Queensland focusing on a range of key topics including workforce models, care coordination, preventative health, telehealth utilisation and the interface between different sectors.

CheckUP uses the results of the survey to:

inform discussions with stakeholders

inform internal planning

identify areas of need

identify and celebrate initiatives that have been successful

increase the profile of primary health care in Queensland

In 2016, the Health in Focus survey received 1,137 responses across all health provider groups and the general public.

Health in Focus Survey

What is your one big idea to improve the health system for providers orpatients?

“Better integration and communication between services and the public”

Did you experience any issues/barriers in providing a service at this location?

Limited community promotion of service

Clinic conflict with work camp roster

Confusion in the community about ability to access services now there are 2 clinics in the community

Too many service providers in community at the same time

Inadequate consult rooms, no local health worker staff to deliver invites or provides support in engaging with clients

Visiting specialist took up all the available work space. Unable to see my own clients.

Used meeting room as clinical space

Duplication of services

Low attendance rates

No clients were booked in/confirmed

Health worker unavailable

The system is difficult for patients to navigate

Accessing health service information: Public

Which of the following Health Directories (if any) have you accessed in the past 12 months?

General Practice Nursing

Practice Manager Key

* My Community Directory could not be compared to previous years as 2016 was the first year of implementation.

Launch of the Outreach Diary

“What we need is a platform to connect health consumers, health service facilities and health professionals so that everyone knows what

services are available, where and when.”

Linkage with the Outreach Management System

The Outreach Diary

Search by Category

Upcoming visits by service type (Psychology)

Upcoming visits by location (Roma)

Upcoming visits (calendar view)

Service details

Provider details

Thank you

Aidan HobbsBusiness Lead, CheckUPahobbs@checkup.org.au

Brentyn ParkinExecutive Director, Community Information Support Servicesbrentyn.parkin@communityinfo.org.au