Municipal Solutions Confluence: Local Government’s Role in Economic

Development through Municipal Broadband

Municipal Broadband: Asking the Right Questions

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

July, 2007: Asking the Right Questions when you Prepare for Wireless Internet

Key Recommendations: 1. Situational Assessment / Determining a

Suitable Role for your Local Government 2. Review your Procurement Policies 3. Writing the RFI, RFP, RFQ. 4. Solicitation Notice publication 5. Pre-Submittal Conference 6. Evaluation Matrix 7. Vendor Presentations 8. Background Checks (legal, financial,

technical) 9. Visit Operating Networks 10. Contract Terms & Conditions

For more information, contact me: www.municipalsolutions.org/contact

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Confluence

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Confluence of Platforms & Providers

•Telecommunications Act of 1996. • Four (4) Play: Voice, Video, Data & Mobility.

• Multiple platforms & Multiple Service Providers

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Confluence of Wireless

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Confluence in Government

Conversation with Senator Jon Kyl (AZ):

• Senator Kyl: “What is your opinion about Philadelphia?”

• D. Evertsen: “How many local governments are served by private

water companies? Public?”

• Senator Kyl: “Quite a few.”

• D. Evertsen: “Which is a better model for local governments?”

• Senator Kyl: (with a smile) “It Depends”

Should a municipality offer these services?

It Depends.

Primary question: Is broadband an essential service need in your community?

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Essential Services

• Education • Electronic banking • Distance learning & research • Entertainment • Employment • E-Commerce • Purchasing / Supplying • Telemedicine

• Video-conferencing • Weather & Travel • Premises security • E-Government • News • Premises Security • Public Safety

What communications limitations exist in your community?

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Essential Services

• 89,000 Political Subdivisions in the US • Local Government can be defined as:

o Cities & Towns o Counties o School Districts o Fire Districts o Utility Districts o Hospitals o Universities

• Private Sector Corporations and Governments don’t speak the same language, different missions

Who is taking the leadership role in orchestrating success?

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Municipal Broadband Alternatives

Which model enables?

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Municipal Broadband Alternatives

Which model enables?

22 2 x 2 = 4

33 3 x 3 x 3 = 27

44 4 x 4 x 4 x 4 = 256

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Municipal Broadband Alternatives

Which model enables? It Depends.

55 5 x 5 x 5 x 5 x 5 = 3125

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Alternatives and Competing Perspectives

1. Federal Government (Administration & Congress)

2. State Governments (Administration & Legislatures)

3. Local Governments (89,000)

4. Private Industry (Telecom, Cable & Wireless)

5. Consumers (Residential, Commercial & Industrial)

Leadership is critical. Determining a prudent role is the challenge.

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

Local Government Leadership: Common Mistakes

• Low technical / industry knowledge • No coordinated planning • Missed opportunities / waited too long • Oversimplification • Deferment of action to another local government

Mistakes can be costly – politically, financially, economically.

How can these mistakes be avoided?

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

Local Government Leadership: Decision Process

?

Sources: Municipal Solutions, 2006; ICMA IQ Report, Nov. 2004; ICMA IQ Report May, 2000.

Stop. Focus on other priorities.

Check Legal Limits. Seek Options.

Yes Stop.

Focus on other Priorities.

Yes

Stop. Focus on other Priorities.

Will the market respond?

No

No

Are Current Capabilities & Offerings Sufficient?

No

Yes

?

Consider Prudent Alternatives CATALYST - Educator / Incubator

ENABLER - Co-location / Lease of Public Assets FACILITATOR- Conduit Provider, Zoning, Aggregation RETAILER- Direct Competition to Service Providers

Is Broadband Essential?

Develop Action Plan & Enabling Policies.

No

Yes

Is municipal entry allowed?

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

Local Government Leadership: Master Planning

1. ASSESSMENT: Infrastructures & Services 2. SURVEYS: Business & Residential 3. SUMMITS: Regional Public-Agencies 4. DOCUMENT REVIEW: Documents & Plans 5. POLICY & STRATEGIC ACTION PLAN

Every local government can take a variety of leadership roles.

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

1. ASSESSMENT: Infrastructures & Services

Flagstaff, AZ

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

1. ASSESSMENT: Infrastructures & Services Goodyear, AZ

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

1. ASSESSMENT: Infrastructures & Services

Queen Creek, AZ

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

2. SURVEYS: Business & Residential Internet Usage by Type Satisfaction with Local Services

Service Questions Cable TV Internet Services

Standard Telephone

Wireless Telephone

Service Level (Median)

Proper Response to Outages 63% 66% 83% 54% 64%

Programming Options / Variety 61% 73% 81% 77% 75%

Customer Service / Professionalism 77% 74% 81% 76% 77%

Price 37% 48% 59% 62% 54%

Reliability / Signal 79% 76% 82% 61% 77%

Variety of Local Providers 47% 56% 65% 80% 61%

Service Type (Median) 62% 69% 81% 69%

What % of your community telecommutes? What % of your community does not have access to broadband?

What are the levels of satisfaction with various service providers?

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

3. SUMMITS: Regional Public-Agencies East Valley Phoenix Metro 2007

Arizona Department of Commerce / GADA Arizona State University – East City of Chandler City of Coolidge City of Mesa City of Tempe Town of Florence Town of Gilbert Town of Queen Creek Graham County Maricopa Association of Governments (MAG) Maricopa Co. Engineering Department Maricopa Co. Dept. of Transportation Pinal County Queen Creek Unified School District Salt River Project State of Arizona Williams Gateway Airport

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

3. SUMMITS: Regional Public-Agencies

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

4. DOCUMENT REVIEW: Documents & Plans Studies MAG Regional Community Network (RCN) Study (2003) Wireless Antenna Siting Study (August 1998) Community Survey (2006) 2005 Impact Fee Study Codes, Licenses & Ordinances Zoning Ordinance: Article 4 Engineering Standards & Standard Details Construction Permit Fees Dimension / Cox Cable License Agreement Engineering & Planning Guides 2003 – 2013 General Plan (November 2003) Employment Corridor Plan Information Technology Strategic Plan (January 2006) FY2006 / 2007 Budget 5-year Capital Improvements Program Technology Assessment & Strategic Plan (2002)

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

5. POLICY & STRATEGIC ACTION PLAN

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

5. POLICY & STRATEGIC ACTION PLAN

Priority Recommended Policy / Action / Initiative Benefit Opportunity /

Urgency Relative

Cost

1 Adopt a Telecommunications Policy and determine a formal role for City efforts towards local telecommunications enhancement within the City’s unique regulatory authority.

+++ B $

1

Integrate Strategic Plan items in the City Manager’s Work Plan, and integrate Telecommunications Strategic Planning items into the Budget and Capital Improvements Planning processes. Integrate and coordinate all departments in areas where Telecommunications issues cross departmental boundaries and functions.

+++ A $

1

Develop formal public agency Intergovernmental Agreements for cooperative planning and use of public infrastructure. Continue to integrate and coordinate City efforts with all other public agencies where advanced telecommunications needs cross intergovernmental boundaries.

+++ A $

1 Design and implement a City-wide public agency wireless (WiFi / WiMAX) internet network. Consider limited public-access. +++ A $$

2 Conduct a survey or businesses and households to determine telecommunications service quality, service needs and potential benefits of access to electronic government services.

+++ B $

2

Review and revise City Right-of-Way engineering, construction standards, Building Code and Zoning Ordinances to require conduit construction and dedication, high-speed drops in new structures, and fiber-to-the-curb in new development. Further evaluate and amend Economic Development Plans, General Plans & related documents.

+++ B $$

2 Continue an active role on Federal and State policy involving Cable TV, Telecommunications and municipal authority. ++ B $

3 Design and construct local municipally-owned or public telecommunications network infrastructure where necessary to connect under-served public buildings.

++ B $$

3

Promote community education and training in the benefits and use of advanced telecommunications. Provide support to GFEC and Chamber of Commerce for City-wide technology fairs or seminars on the benefits of electronic access through telecommunications.

+ C $$

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

Conclusion

Conclusion: Success is Possible at the local level

1. Create Confluence. Take a leadership role. 2. Adopt a Communications Policy. 3. Start the Communications Master Planning process. 4. Facilitate an Open Dialogue with multiple agencies. 5. Evolve Initiatives – don’t let them sit on a shelf!!! 6. Actively Support Legislation that preserves local

authority and regulatory control over rights-of-way. 7. Educate Yourselves and your constituents on the

products, services and alternatives and what outcomes are to be expected.

Confluence

Agenda

Property of Municipal Solutions®, LLC Confidential Prepared: October 28, 2014

The Right Questions

Confluence

Essential Services

Alternatives

Leadership

Conclusion

THANK YOU

MUNICIPAL SOLUTIONS LLC PO Box 5038 Goodyear, AZ 85338

Office: (623) 207-1309 Email: devertsen@municipalsolutions.org

MUNICIPALSOLUTIONS.ORG