BOSS Testing More than just a personality test

http://www.apta.com/members/memberprogramsandservices/Pages/boss.aspx

Bus Operator Selection Survey

The Bus Operator Selection System (BOSS) was researched and

developed with the firm of EB Jacobs, the U.S. Department of Labor, the U.S. Department of

Transportation, and APTA-member transit system CEOs and training

directors.

http://www.apta.com/members/memberprogramsandservices/Pages/boss.aspx

Bus Operator Selection Survey

BOSS is a selection process consisting primarily of a pre-

employment screening survey and structured interview process. The

75-item BOSS survey is administrable by means of paper-and-pencil or online via computer

("eBoss"). 

http://www.apta.com/members/memberprogramsandservices/Pages/boss.aspx

Bus Operator Selection Survey

There is an annual fee of $1,000 per property that includes BOSS

access, full eBOSS platform access, access to BOSS scores and reports

online. 

http://www.apta.com/members/memberprogramsandservices/Pages/boss.aspx

Bus Operator Selection Survey

The "BOSS" scoring option is $10 per candidate and includes scores

on Attendance and Safety measures, a Score Group Category

for each candidate indicating potential performance on the job, and an Honesty Score Category used to identify if a candidate is misrepresenting him or herself. 

APTA presentation

http://vzaar.com/videos/2392277

Comparison 3 year prior & 3 years post BOSS Testing

Pre-BOSS – in excess of 90% of people selected for interview were hired

Post-BOSS – 30 of 99 applicants were rejected

@ $100 per applicant = $1,000/year savings

Comparison 3 year prior & 3 years post BOSS Testing

Focus on Attendance & Safety

Worker’s Comp ClaimsSometimes used by bad employees as

an absenteeism tool

81% Decrease in Worker’s Comp Claims

57% Decrease in Operator Accidents

Average Missed Shifts Per Driver

25% reduction in Average Missed Shifts Per Driver

% of Hires Still Employed(Logarithmic Trend Line)

Local Employment Challenges

• Low Unemployment Rate (currently 5.1%)• Marcellus Shale Jobs• Cost of Local Housing

Employee Incentives

• Longevity Pay• Vacation Scale Increase• 6 month Probation with

Incremental Raises• Route Bids by Seniority• No Rehire Policy

Presenter:David BruffyMountain Line Transit Authority, Morgantown, WVwww.Busride.org