Post on 16-Jul-2015
MORALE
TABLE OF CONTENT
S.NO CONTENTS
1 DEFINITION
2 THE THREE-STAGE STRATEGY
3 MAINTAINING EMPLOYEE MORALE
4 IMPACT OF MORALE
5 FACTORS AFFECTING MORALE
6 FACTORS THAT INFLUENCE EMPLOYEE MORALE
7 BOOSTING EMPLOYEE MORALE
8 VIDEO
9 STORY
10 GAME
11 REFRENCES
DEFINITION
Morale also known as esprit de corps .
It is the capacity of a group's members to maintain belief in an institution or goal, particularly in the face of opposition or hardship.
The state of the spirits of a person or group as exhibited by confidence, cheerfulness, discipline, and willingness to perform assigned tasks.
THE THREE-STAGE STRATEGY
STAGE ONE - Listen
STAGE TWO - Communicate
STAGE THREE - Recognize
STAGE ONE
“Listen to employees”
Leaders should be visible, approachable and well briefed, so they can field questions.
Listening activities:• Employee survey • Employee discussion/focus groups• Management discussion groups
STAGE TWO
“Communicate your solutions to business issues and employee concerns”
Build a shared understanding of your company’s future, including solutions to business issues and progress being made.
Communication activities:• Public forums:• One-on-One dialogues• Electronic media
STAGE THREE
“Recognize business and employee accomplishments and successes”
Focusing on quick wins and success stories and recognizing employee accomplishments will help keep morale as high as possible
Recognition activities:• Formal initiatives• Informal gestures• Public recognition
MAINTAINING EMPLOYEE MORALE
• Autonomy
• Skill and task variety
• Decision making
• Career development
• Objectives
IMPACT OF MORALE
• Changes in Management
• Employee Opportunity
• Confidence in Management
• Communication
FACTORS AFFECTING MORALE
Factors which tend to lower or improve the employee morale are :
1. Job Factors
2. Personal Factors
3. Other factors
FACTORS THAT INFLUENCE EMPLOYEE MORALE
A Cue From Leadership:By building relationships based on respect, managers help nurture a creative and responsive workforce.
Work Environment and Team:Developing the team's skills, as well as improving the physical comfort and cleanliness of the workplace.
Structural Support:To provide support for employees
External Influences:Establish "SMART" goals
BOOSTING EMPLOYEE MORALE
1.Recognize individual employees :
Praise your employees
2.Show employees the results of their hard work:
Field Trip Outings
3.Give employees responsibility:
Let employees take the wheel
4.Treat employees like people:
It doesn’t hurt to say ‘Hi’
5.Make sure top management is available, listening and engaging:
Make all workers feel valued
CONTD..
6.Offer training:
Development Opportunities
7.Give small perks with big personal impact:
Reward staff with perks
8.Be transparent, and keep staff in the loop:
Explain the how’s & why’s
9.Make the office fun :
No one wants to leave a place where they are having fun
10.Ask employees what motivates them :
Have a conversation about what they value & how they measure success
VIDEO
VIDEO
STORY
GAME
REFERENCES