MONICA RAMIREZ 5750 Garfield Ave Unit 2, Sacramento, CA 95841 • M: (916)547-9595 • E: Ramirez.Miss@iCloud.com

Professional Summary Results-driven professional with a progressive career in management, leadership and customer service in thecosmetic and real estate industries. Seeking a position with a reputable company.Skills

WPM: 60+ Constantly motivating myself and others to

excel in all aspects. Exceptional sales skills Customer service specialist Expert sales Closer

Strong ability to meet sales quotas Leasing skills Trained in property mgmt. software

including Real Page, Yardi, Yield Star, One site and on site.

Employment HistoryAssistant Manager, 06/2014 to 10/2014Pearl Investment Co. LLC – Carmichael, CAResponsible for overseeing the property after hours while onsite.Establish positive relationships with diverse residents, applicants and staff.Work well under pressure with strong personalities in a fast paced environment.Rent collection, deposit and data entry.Complete the leasing, marketing and resident relations for the community.Posting and verifying invoices following payments to and from vendors, processed resident rental payments andObtain primary financial data for use in maintaining property accounting records and resident files.For references, please ask for Teresa McKay.Leasing Manager, 06/2013 to 04/2015Renoir Staffing – Folsom, CAProfessionally greet prospects and/or qualify applicants by covering all criteria, such as income verification andOverall credit reports. I track telephone and in-person visits on appropriate reports. I tour the community,apartment home models and apply product knowledge to clients' needs by communicating the features andbenefits. I update availability reports daily, process applications for approvals, and submit processed applications toThe Community Manager for approval. I monitor the effectiveness of advertising such as curb appeal and internetResources as well as conduct appropriate research on market competition for reporting process.For references, please ask for Aaron Falls or Lia LoveladyLeasing and Sales Manager, 12/2008 to 10/2013Ladd's Custom WorksI assist in sales of real estate property, home prepping and paperwork. Book appointments for tours, coordinatedappointments to show marketed properties, generated listings for sales and rental properties through cold calls andreferrals. Advertised client properties on websites, through social media and in real estate guides, handle billing andensure customer satisfaction to the fullest.For references, please ask for Richard LaddEducationVisions in Edu. Diploma 09’

ReferencesReferences: Richard Ladd (916)410-1700 Tasha Carlock (916)759-9978 Gina Horton (916)834-6408