Post on 22-Apr-2015
description
www.mobius.eu
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“A simple change in the key process doubles the return on investment”
-August F. Möbius (1790-1868)
The idea of August Möbius is considered a touch of genius for its simplicity. This touch of genius is why we chose the Möbius ring as the symbol of our organisation.
A HISTORY OF STEADY GROWTH
turnover in million €
headcount
1997 1999 2001 2003 2005 2007 2009 20110
2
4
6
8
10
12
14
16
18
3
140
43
10
111
1997Foundation MÖBIUSSpin off UghentProf.dr.ir.Hendrik Vanmaele
2006Integration CallMetrics,CED competence centre
2002Foundation LoQutusIT competence centre
27
68
mill
ion
€
140
Shoulder-to-Shoulder Shoulder-to-Shoulder
OUR VALUES
We strive to operate in true partnership with our customers and our colleagues; co-create solutions to tackle common goals; stimulate individual strengths to complete our teams; develop skills and competences of all involved; and empathically grow authentic relationships and networks.
We strive to demonstrate passion in everything we do; act decisively on our thinking; restlessly push forward to speed up results; let setbacks strengthen our resolve; and never back down until we succeed.
Touch down Touch downWe strive to take up customer challenges as our own; deliver high impact, high value results; get to the root cause of any problem; engage with a lean and solution-driven focus; and always add the icing on the cake.
Guts GutsWe strive to encourage initiative at all levels; take up responsibility and ownership in everything we do; foster innovation and creativity in how we do it; and challenge everything that should be challenged.
Perseverance Perseverance
focus
we complete your team
results based on facts & figures
2 we complete your
team
3 focus
1 results based on facts & figures
OUR DIFFERENTIATORS
We deliver quantitative management decision support. The results we show our clients are tangible. We offer performance oriented solutions which we implement in close partnership with our customers.
We differentiate ourselves in the people you work with and pay for. We go to great lengths to hire and retain the best in class people. A tailor made team, based on your needs, of highly skilled and experienced people will support you.
We focus on the things we do best. No more, no less. This keeps us up to speed and enables fast knowledge sharing with our partners.
THE MÖBIUS GROUP
3 FIELDS OF EXPERTISE
SUPPLY CHAIN MANAGEMENT
BUSINESS PROCESS
MANAGEMENT
BUSINESS PROCESS ICT
ARCHITECTURE
VALUE CREATION
SUPPLY CHAIN MANAGEMENT
Prepare for RecoveryThe Agile SC
S&OPIntegrated
Bus Planning
After Market & Spare PartsLean Operations
Supply ChainRisk
SC Strategy& Organization
SourcingSupply Mgt
InventoryManagement
NetworkDistribution
Forecasting& Demand Mgt
Master Planning& Manufacturing
Customer Insight
EnterpriseArchitecture
OrganisationDevelopment
QualityManagement
PerformanceManagement
ResourcePlanning
RiskManagement
ProcessManagement
CHANGE MANAGEMENT
BUSINESS PROCESS MANAGEMENT
Governance
BUSINESS PROCESS ICT ARCHITECTS
Enterprise Architecture
BPMS, ESB, Portal
Lean Software Development
Bridging the gap between business modelling and technical modelling
KENNIS PLATFORMEN
SEMINARSEVENTS
Academic
Research
Forums
Media
Branch Org’s
Advisory Board
EducationSocial
MÖBIUS REFERENCES
publicpublic servicesservicesindustryindustry
MÖBIUS REFERENCES: SERVICES
customercustomer• 5% reduction of administrative workload• Shift to commercial activities• Improved scheduling in contact center
challengechallenge resultsresults
• Designed strategy map• Detailed scorecards • Implementation of a performance tool and management process • New front desk reception• To Be front desk processes and procedures • Personnel planning and scheduling
• Personnel planning at INBO• Implementation of performance management at INBO and Toerisme Vlaanderen…
• Program and project management• Detailed implementation plans• To Be processes• Coaching & training
Introduction and implementation of performance management at strategic and operational level within the Eandis group
Implementation of several process improvement projects in light of the BPR program defined to modernize the offered financial services.
Redesign of the front desk reception taking into account different scenario’s of opening hours, product clustering, number of desks…
Workload measurement and process improvement in the different Dexia Insurance offices and optimization of the contact center
In partnership with AGO MÖBIUS offers consultancy services to several departments of the Flemish government (INBO, Toerisme Vlaanderen, …)
MÖBIUS REFERENCES: SERVICES
customercustomer• Overview of performance per post office• Process improvement opportunities• Suggestions to improve customer satisfaction
challengechallenge resultsresults
• Workload measurement suite• Definition of improvement opportunities
• To Be processes• Design of the service catalogue and SLA’s• Design of performance dashboards (KPI’s)• Coaching and training
Quality monitoring of the service offering in the different post offices through mystery shopping visits
Reorganization of the financial department, business/IT alignment and optimization of financial processes
Design of a mathematical model for workload measurement and process optimization
MÖBIUS SC REFERENCES
customercustomerPerform a global inventory optimization for their 5 Central DCs of Memphis, Mexico, Singapore, Brazil and Mechelen.
• Total Inventory Assessment : $170 mio• Total nr of SKUs : 340.000• Service improvement with existing investment• Stock investment optimization of $9 mio
challengechallenge resultsresults
Optimize the stock distribution model and rethink the inventory target setting of the different locations in the European distribution network.
• Real Multi-Echelon Model Simulation• 150 mio € inventory (125 mio € SS)• 34,5 mio € SS reduction or 28%
Reduce the spare parts inventory at Ijmuiden (NL), while keeping or improving the current service.
• Total Spare Parts inventory of 70 mio €.• 34% potential Inventory Reduction• 8% Customer Service Improvement
Analysis of inventory optimization potential for the spare parts business and knowledge transfer regarding Inventory Optimization to ABB Robotics Division.
• Total network of 20 sites Globally• Analysis of the 2 major sites (US/D) (13 mio €)• Potential inventory savings of 3 mio €• Clear recommendations for improvements
A Multi-Echelon analysis to optimize the added value of central safety stock in a 2-echelon distribution system.
• Long term client – EMEA• Single Echelon Inventory reduction of 30%• Later stage MEO Inventory reduction of 20%
LOQUTUS REFERENCES
customercustomerCreation of a program definition for the formal determination and documentation of Enterprise Architecture.
• Wind up of the program definition of EA withinlittle time.
• Instant composition of the project team for effective implementation of EA
challengechallenge resultsresults
Coaching and support regarding the set up of an improved development process and development platform via SOA governance and technical coaching.
• Approach with a focus on an advanced yet feasible methodological structure based on TOGAF
• Creation of solutions based on the requirements of the business
• Additional technological insights for the developers
• Open up legacy
Installation of the various functionalities of the Halteserver, implemented according to the concept of services and service components.
• Contribution to the strategic goal of De Lijn to improve the quality and timing of the information towards the passengers significantly.
• Scalable and central manageable solution• Easy to extend with other information
channels
LOQUTUS REFERENCES
customercustomer
Set up of the OVAM Enterprise Portal, ranging from analysis over realisation and migration of the old portal to the management of the current portal.
• No more morbid growth, consolidation websites via portal
• Dynamic portal with ability to respond to new trends
• Manageable and efficient environment• Improved exchange with target group
challengechallenge resultsresults
Digitization of the New Product Approval (NPA) process, which precedes every new tire for every new type of vehicle.
• Substantial improvement efficiency• Swifter time to market• Processes more transparent• Increase user satisfaction