Post on 13-Jan-2017
1
MODERNIZATION OF NTUC
INCOME
2
MEMBERMD. ARIF RAIHAN 15-28267-1
MD. SHOWROV BUIYAN 15-28366-1
DEWAN RUHUL MUSHFIQ 15-28908-1
SHAKIL AHMED 15-28281-1
ISRAT JAHAN 15-28326-1
3
INTRODUCTIONFounded
1970
Headquarters
Singapore
Key people
Stephen Lee
(Chairman)
Ken Ng (CEO)
Industry
Insurance
Products
Insurance Savings
and Investmen
ts
4
BUSINESS PROCESS BEFORE DIGITAL SYSTEM
Meet the agent
Form fill up
Submit Courier Collecting
Logging document
&Underwriting
Printed accepted proposal
Warehouse
Search document
Shipment
Customer
5
PROBLEM THAT INCOME FACED
Slow, lengthy & time consuming process
Huge stack of documents in
warehouse
Finding stored document was a
nightmare!
HP 3000 Mainframe crashed frequently
Inconvenient backup and restoration
capability
Gap in real time information availability
among concerned individuals
6
CHANGE IN INCOME OVER THE TIME
PAPER BASED COBOL JAVAHP 3000 MAINFRAME
7
JAVA eBao SYSTEM
Friendly user
interface
Integration with other
technologies
Real time information
8
CHANGE IN IT INFRASTRUCTURE
Scanners in all branches
20 inches monitors &
PC Ram sized 128
mb
New hardware &
software
LAN cables replaced by faster cable
Storageupgrade
Wireless capability
9
BENEFITS FOR eBao IMPLEMENTATION
Speed
Efficiency
Multi-tasking
Low cost
Profitability
10
STRATEGIC BUSINESS OBJECTIVE
Operational excellence
New products, services, and business models
Customer and supplier intimacy
Competitive advantage
Survival
11
INITIATIVESIncome Family Micro-
Insurance Scheme
SpecialCareOrangeAid
12
CLAIM PROCESS
Prepare required documents
Complete the relevant claim form
Submit the completed claim form and required
documents
13