From Pen & Paper Workflow

to Smart GIS Apps : A

Modern City’s Transition

Shital Dhakal, GISP

GIS Coordinator

City of Pittsburg, California

Agenda

• Background of the City and its GIS program

• Description of Layers and Database

• Architecture – How Services Get Visualized

• Some Protocols

• Snapshots of Apps

• Integrations ith other Enterprise Systems

• Looking Ahead

• Lessons Learned

City of Pittsburg, California

• East San Francisco Bay Area

• Population ~ 70,000

• Area ~ 20 sq. miles

• Water Main ~ 226 miles

• Sewer Main ~ 180 miles

• Storm Main ~ 105 miles

The Evolution …

Production Environment

Paper as-builts & Plans

CAD ArcMapArcGIS

Pro

Staff / Citizen Viewer

Flex based Viewer

AGOL AppsPortal/ Web App Builder

D.E

GeocortexEssential*

Layers and Database

• LGIM

• File Geodatabase

• Enterprise Geodatabase

- ArcSDE

- SQL Server

• 100+ Layers

• 50+ External Layers

How GIS Services Get Visualized

ArcGIS Online

IIS and WAB

GIS Server with Adaptor

Portal with Adaptor

Desktop, Web and Mobile Client

Desktop, Web and Mobile Client

Protocols and Methodology

• GIS Layer Request

• GIS Disclaimer/ Data Request Form

• Parcel updates from Assessor’s Office

Protocols and Methodology

• GIS Layer Request

• GIS Disclaimer/ Data Request Form

• Parcel updates from Assessor’s Office

Protocols and Methodology

• GIS Layer Request

• GIS Disclaimer/ Data Request Form

• Parcel updates from Assessor’s Office

GIS Apps: Snapshots

• Staff GIS

• Public GIS

• Open Data Portal

• Walking tour Story Map

• Esri Collector

• CIP Viewer

• Traffic Advisory

• Smartsheet Map

• 3D Scene

• Other apps for zoning, parks, trucks

route

GIS Integration With Other Enterprise Applications

• CCTV Asset Inspection (GraniteNet)

• Computerized Maintenance Management System (e.g. Cartegraph / Cityworks )*

• Document Management System (e.g. Onbase / SIRE)*

Gra

nite

Net

CMMS*

Central

GIS DB

GIS Viewer for staff

Portal

ArcGIS

Server

G. Net Supervisor

Field Crew

CMMS Admin

GIS Admin

GIS Integration with GraniteNet

GraniteNet Implementation

• Unique Facility ID / Legacy ID

• NASSCO/PACP compliant domain values

• Use of Esri’s Attribute Assistant

Looking Ahead

• GIS for Emergency Operations

• More open access data

• Increased Interactivity in apps

• Native mobile apps

• Integration with CMMS and document management system

• 3D layers

Takeaways

• It takes time to get to speed with the new technology

• Always keep end users in mind while designing the product

• Apps are helpful but paper maps are not going away completely

• Delegate ownership of layers / projects among stakeholders

• Communicate with local agencies, special districts and Vendors

• Local user groups can be very helpful

CONTACT DETAILS:

Shital Dhakal, GISP

Consultant GIS Coordinator

City of Pittsburg, California

shitaludhakal@gmail.com

sdhakal@ci.pittsburg.ca.us

https://www.linkedin.com/in/shitaldhakal/

@ctaldigital

Questions?