Post on 22-Jul-2020
Mobility in Health Care
Oregon Connections Conference
2016
Vanessa McLaughlin, MPH
Health Care Consumerism
Young consumers have grown up with technology• Expect convenience at the fingertip
• Immediate access with little to no output
65+ are high utilizers of health care services• Disease management
• Post inpatient support
• Safety in the home
Affordable Care Act focus’ attention to• Access/Portability
• Cost
CMS- Medicare/Medicaid • Shifting health responsibility and outcomes to
Health Systems, Providers, and Patients
Infrastructure Changes
Change is driven by government directed penalties
and incentives • Electronic Medical Record with collaboration across systems
Commonality• Each health care delivery sector is extending their care
reach beyond ”normal boundaries” of care
• Majority of solutions require expensive human resources
• Solutions are designed by individual departments to meet
specific patient’s needs
Population Health Issues
• Solutions do not generally scale to support patient cohort
• Will be unable to meet demands of 14.2% of all
citizens utilizing 65 % of health resources.
Creating Mobility in Health
Who is Playing?
Investors• 2.3B raised by HC Start-ups in 2014
Corporate America• Apple, Microsoft, Facebook
• Phillips, GE, Intel, IBM
• Samsung, Verizon, Comcast, GCI
• Ford Motor Co.
Fashion Industry- Wearable Monitoring
Gaming Industry- Health Gaming
Scaling with Technology
Acute/Episode of Care • Zoom Care- Telemedicine
• DocChat
• Uber Doc/Clinician Models- home visits
• TeleDoc
Chronic Disease Management • Care Innovations
• Nu-Physicia
• Vivify Health
Single Point of Patient Contact• Welcome Home Health- Health Advocates 24/7
• Cordant Health Services- Pharmacists on call
• Go Telecare- Providers on call
In Home Remote Support
Improves patient experience and health outcomes in
the home setting• Key Features
• Video Health Advocates (HA)
• Patient access and experience
• Patient health record and metrics/graphs
Value and Benefits • 24/7/365 access to health advocates
• Delivers Triple-Aim measureable data
• Delivers ROI that exceeds CMS Best Practice Results
• Increases patient satisfaction and engagement
Welcome Home Health 7
Healthy @ Home DB6
DB7
Slide 7
DB6 Dawn Bonder, 8/12/2016
DB7 Dawn Bonder, 8/12/2016
Health Advocate Services
Healthy @ Home
+ Scheduled video visits with
patient to capture vitals,
patient health status, record
into PHR
+ Pharmacist led complete
medicine reconciliation within
24 hours of discharge/acute
episode (video visit)
+ Review of patient
discharge/care plan
+ WHH physician triage when
patient has health care
intervention needs
+ Scheduled appointment with
physician/provider team within
5-7 days of discharge/acute
episode
+ Weekly assessment of patient’s
return to health for step
down/step up alignment
+ Health coaching with trained
WHH Health Advocate
+ 24/7 access to Health Advocate,
direct access to 911
10
Awards
• Boston Partners HealthCare: 2015 Connected
Health: 10 Innovators Challenge Award Winner,
2015
• Comcast: Regional Technology Innovation Award,
Entrepreneur, 2106
Patient Programs
• New York, Oregon, Washington and Nevada
Where we are Today
Welcome Home Health
“I feel like I would not have survived my last few months
without the help of Welcome Home Health. They taught me
to take control of my health needs. I now have a daily
routine with a step by step approach to follow my medical
conditions.” Pat, Knee surgery, COPD and Diabetes
“With Welcome Home Health, I felt I had a partner to
support me and my recovery. It was a much better
experience than my first back surgery, where I felt alone
with no one to turn to. My WHH team, including Health
Advocate, pharmacist and physician were there for me and
allowed me to fully focus on getting well."Colleen, 2nd back surgery in 12 months
12
Contact Information
http://www.welcomehomehealth.com
Vanessa McLaughlin, MPH
Founder/CEO
1409 Franklin Street, Suite 201
Vancouver, WA 98660
360.993.8872