MENTORSHIP AS A DYNAMIC PLATFORM FOR NEWCOMER INCLUSION

The power of Mentorship: Creating diverse and Inclusive

Community

Settlement Services: Volunteer & Community Connections

Volunteer & Community Connections

Mentoring Program

Settlement Mentoring

Learning in Action (LIA)

Field Trip / Networking

Workshop English

Conversation Circle

Community Navigators

Other Volunteer Roles….

Volunteer Program

Volunteer Program

Mentors English

Conversation Circle Facilitator

Translator / Interpreter

Community Navigators

Others

Long Term Residents New Immigrants

What is Settlement Mentoring?

Volunteer Connections Settlement Mentoring

Settlement Mentor Volunteer

Newcomer

Newcomers are matched with local residents.

Settlement Mentoring

Newcomer can meet a Settlement Mentor Volunteer:

once a week for 2 - 4 hours for 3 - 6 months

A mentor is a person from the community who has registered to volunteer with ISSofBC and is interested in meeting newcomers to Canada to help them get settled here.

Settlement Mentoring One-on-one match Family match

Language Learning Mentoring

LINC/ESL program

Learning in Action Mentor Volunteer & ESL Circle Volunteer

LINC Student

Volunteer & Community Connections program

Matching process

- Volunteer Recruitment

- Interviews and Screening (mentors and mentees)

- Training and orientation

- Match planning

- Match meeting

- Regular follow-ups

- Evaluation

Benefits and outcomes of mentorship:

• Enhancing the settlement of newcomers • Improving community awareness • Promoting cross-cultural exchange • Understanding diverse multicultural community • Feeling of inclusiveness • Offering presence, time, support, experience and

FRIENDSHIP

Questions?

Career Paths for Skilled Immigrants

Funded by the Ministry of Jobs, Trade and Technology

and Immigration, Refugees and Citizenship Canada

Career Paths for Skilled Immigrants Back in Motion

Rehab Inc.

Program Overview

Career Paths for Skilled Immigrants Career Paths is an employment support program that provides occupation-specific resources and support to help immigrant jobseekers move into careers that match their qualifications.

Participants can access these services:

Career counselling

Strategic job search support and workshops

Financial support for limited academic upgrading, exams, credentialing and more!

Industry and networking connections

Mentorship and work experience opportunities

Career Paths for Skilled Immigrants

Back in Motion Rehab Inc.

How the program works?

1. Meet with a Career Counsellor for an individualized assessment and goal setting

2. Determine steps towards your career goal and prepare a customized Action Plan

3. Attend workshops, job search cafes and industry insiders to enhance your job search skills

and increase your knowledge about the local labour market

4. Get matched with a mentor for one-on-one occupation specific coaching

5. Receive limited financial support to bridge any potential gaps in your skill set

The Career Paths program is delivered by the

following Service Provider Organizations:

Back in Motion

MOSAIC

North Shore Multicultural Society

Douglas College

Abbotsford Community Services

Inter-Cultural Association of Greater Victoria

Central Vancouver Island Multicultural Society

Immigrant Services Society of BC

PICS – Progressive Intercultural Community Services Society

Career Paths for Skilled Immigrants Back in Motion

Rehab Inc.

Program Streams

Depending on your occupation and the region you live in, will determine where

you can receive services and what stream you may be eligible for.

Stream 1

BC Priority Occupations

Occupation Specific Region Specific

Stream 3

Unregulated Professions

Stream 2

Regulated Professions

Career Paths for Skilled Immigrants Back in Motion

Rehab Inc.

Career Paths at Back in Motion

Back in Motion delivers Career Paths for

Stream 2 and Stream 3

in the following locations:

Richmond/South Delta

Surrey/Langley/Aldergrove/White Rock/North Delta

Career Paths for Skilled Immigrants Back in Motion

Rehab Inc.

What is a Regulated and an Unregulated

Profession?

Regulated Professions – Stream 2 Unregulated Professions – Stream 3

A profession that does NOT require

Registration with a Regulatory Body or a

license to practice (e.g. Marketing,

Sales, Human Resources)

A profession that requires Registration

with a Regulatory Body and a license to

practice (e.g. Pharmacist, Dentist,

Lawyer, Physiotherapists)

Career Paths for Skilled Immigrants

Back in Motion Rehab Inc.

Occupations served in Stream 1:

BC Priority Occupations Business and Admin

Administrative Officers NOC 1221

Administrative Assistants NOC 1241

Financial Officers NOC 1111

Accounting Technician/ NOC 1311 Bookkeeper

Construction and Engineering

Construction Managers NOC 0711

Civil Engineers NOC 2131

Mechanical Engineers NOC2132

Electrical and Electronics Engineers NOC 2133

Education and Social Services

Social and Community Service NOC 4212

University Profs and Lecturers NOC 4011

College & other Vocational Instructors NOC 4021

Early Childhood Educators and Assistants NOC 4214

Health

Registered Nurses NOC 3012

Licensed practical Nurses NOC 3233

Medical Sonographers NOC 3216

General Practitioners NOC 3112

Health Care Assistant/Care Aides NOC 3413

Specialist Physicians NOC 3111

Technology

Info Systems Analysts/Consultants NOC 2171

Programmers/Interactive Media Developer NOC 2174

Computer Network Technicians NOC 2281

Software Engineers and Designers NOC 2173

Sales and Service

Retail and Wholesale Trade Managers NOC 0621

Restaurant and Food Service Managers NOC 0631

Corporate Sales Managers NOC 0601

Career Paths for Skilled Immigrants Back in Motion

Rehab Inc.

Who serves Stream 1?

If you are one of the Stream 1 Occupations, please get in contact with the following organizations: MOSAIC: Business Administration

Douglas College: Health

Douglas College: Education and Social Services

ISS of BC: Technology

ISS of BC: Construction and Engineering

PICS: Sales and Services

Note: Contact information for Career Paths service providers are listed on the Welcome BC website https://www.welcomebc.ca

Career Paths for Skilled Immigrants Back in Motion

Rehab Inc.

Who is Eligible?

Permanent residents of Canada (5 years or less)

Intermediate English Level (minimum of CLB 5)

Pre-arrival experience: 3 years or 1 year for youth (19-30 years old)

Unemployed or underemployed (additional eligibility applies)

Non-EI and/or BCEA recipient

*Former Skills Connect Clients are not eligible

Career Paths for Skilled Immigrants Back in Motion

Rehab Inc.

Eligibility: Additional details

Stream 2: Regulated Professions

o Unemployed or underemployed English proficiency CLB 6+

Stream 3: Unregulated Professions

o Unemployed or underemployed English proficiency CLB 5+

Career Paths for Skilled Immigrants Back in Motion

Rehab Inc.

Why Mentorship

The mentoring services assist Career Paths clients to gain better understanding of

the Canadian Labour market and to identify their professional entry into the

labour force.

Connecting with their mentor increases client contact with the working

population who are closely linked to their professions

The mentoring services assist clients to connect with local professionals and

establish their own networks of industry personnel. These networks can then

facilitate job opportunities and increase client placement.

Career Paths for Skilled Immigrants

Back in Motion Rehab Inc.

How it works – process

Client is referred to mentorship by their Career Paths Counsellor

Client meets with a mentorship coach for assessment process and

intake

Client attends training/orientation session

Client creates a profile in the MentorConnect database

Matching process may take a 2-3 weeks

Mentorship relationship is established

Mentorship Coach follows through the process and provides support

Career Paths for Skilled Immigrants

Back in Motion Rehab Inc.

Client selection for mentorship

Intermediate to advanced level of English proficiency (generally CLB level

5 and up);

Be certified in a profession, trade or high skill occupation in their home

country and have a substantial amount of work experience in their pre-

landing occupation;

Job Search ready meaning they already participated in a number of Career

Paths workshops and are actively looking for work; and,

Able to commit to meeting with a mentor on a regular basis over the

course of 2 – 4 months

Career Paths for Skilled Immigrants Back in Motion

Rehab Inc.

Identifying Mentors

Have Canadian experience in the field in which they will mentor

Have an established network of professional contacts

Have current knowledge of the profession and the industry such as labour

market trends, industry trends, skills and competencies in demand by

employers

Able to commit to meeting with a mentee on a regular basis over the course of

2 – 4 months during which time they are willing to share knowledge about the

industry and Canadian workplace culture

Career Paths for Skilled Immigrants

Back in Motion Rehab Inc.

Career Paths for Skilled Immigrants

Back in Motion Rehab Inc.

Contact Info

Interested in learning more? We can help you reach your Canadian Employment Goals!

Call us at 604-575-3800

Service Locations:

Back in Motion Richmond: #110 – 6651 Elmbridge Way

Back in Motion Surrey: #240 – 7525 King George Hwy

Info@careerpaths.ca careerpaths.ca

www.iecbc.ca

Mentorship as a Dynamic Platform for Newcomer

Inclusion October 25, 2019

@iec_bc @iecbc

Daisy Quon Senior Manager, Stakeholder Relations

www.iecbc.ca

BC Labour Market Demand

BC Labour Market Outlook 2018

www.iecbc.ca

Supply – Demand Disconnect

Unemployment and Underemployment of skilled

immigrants is a persistent and pervasive issue

54%LOWER

Underemployment:

Personal income of recent

immigrants compared to

Canadian-born individuals

Personal

Income of

Canadian-

born

Individuals

$$$

2016 Census

www.iecbc.ca

Why? Many factors including: Employers:

• not recognizing international qualifications as equivalent to domestic

• Canadian experience requirement

• Bias (unintended?) in hiring practices

• Lack of understanding of immigrant inclusive hiring and retention

www.iecbc.ca

We work with employers to equip them with solutions, tools and resources they need to connect to global talent.

About IEC-BC

www.iecbc.ca

IEC-BC Programs & Resources

www.iecbc.ca

MentorConnect Addresses multiple newcomer employment barriers:

• Lack of understanding of Canadian/BC labour

market

• Lack of professional networks

• Essential skills for Canadian/BC workplace

soft/essential skills

• Perceived as being “higher risk”

www.iecbc.ca

How does the Program work?

3-4 Meetings In-person

Phone Online

2 or more referrals

www.iecbc.ca

IEC-BC’s Role:

• 680+ mentors

• 15 employer partners

• 10 service provider partners

www.iecbc.ca

Service Delivery Partners

www.iecbc.ca

Out of the mouths of mentors:

• “Some of the stories that you hear, people with 30+ years of experience and they are working low-skilled jobs – it’s a grounding experience. I want to support newcomers as much as I can, and what I get in return is humility.” – General Manager, City of Vancouver

• “ Mentoring has opened my eyes. I’m not so quick to judge when a resume is poorly written and doesn’t hit the mark. I know now, it doesn’t mean they’re not the person for the job. It makes you realize what people go through when they move to a new country and rebuild their lives.” Former City Engineer

www.iecbc.ca

Connections Events

• Coaching

• Speed Mentoring

• Hiring events

• Hackathons

= Recruitment Strategy

www.iecbc.ca

Connections Events

Connects employers to newcomers:

• Increased awareness of this talent

pool

• Opportunity to expand talent pipeline

• Increased understanding of immigrant

hiring and retention ‘best practices’

www.iecbc.ca

Connections Events Addresses multiple newcomer employment barriers:

• No Canadian experience

• De-valuing/not recognizing international training

and experience

• Lack of professional networks

• Essential skills

• Perceived as “higher risk”

www.iecbc.ca

Employer & Industry Partners

www.iecbc.ca

The Intended Impact: Changing Employer Behaviour

• Valuing of international training and experience

• Increased cross cultural ‘fluency’

• Understanding the global context

• Making the ‘human connection’

= more immigrant inclusive hiring practices, policies and workplaces

www.iecbc.ca

Visit our website:

iecbc.ca

THANK YOU!

@iec_bc @iecbc

The power of Mentorship: Creating diverse and Inclusive Community

Settlement Employment Services

RESPECT in

the Workplace

Online Learning

for Temporary

Foreign

Workers

TechWomen

Employer

Relations

SpecialistsJob Quest for

Women

Job Quest

❖ One-on-one services and workshops from expert employment counsellors: including resume and cover letter support, information on Canadian workplace rights and expectations, and interview skills

❖ Connections with the best programs and referrals for clients’ specific needs

❖ Provides flexible appointments that allow clients to continue with English classes, work, or family commitments.

❖ Choice of seven locations within Metro Vancouver: including Coquitlam, Burnaby, New Westminster, Langley, and Maple Ridge.

Job Quest

❖ Services to meet unique needs of female jobseekers

❖Workshops in an all-female environment

❖ Mentoring opportunities

❖ Child-minding services and bus tickets to workshops

❖ Referrals to employer interviews

❖ Connections to networking events

Job Quest for Women

❖ Employer Relations Specialist serve multi-barriered clients in finding work

❖ Maintain a network of employers and job leads through ISSofBC job board

❖ Referrals to employers

❖ Placement-related coaching and support

❖ Hiring events and career-related workshops

❖ Diversity training for HR staff and culturally competent hiring tips

Employer Relations Specialists

This 9 month, part-time pre employment program offers:

❖ Introductory web development and web design

❖ Job readiness and soft skills training

❖ Tech volunteer opportunities

❖ Networking with women in tech: job-shadowing and connections to mentors

❖ Child-minding services available during pre-employment and language classes

TechWomen

❖ Online English courses: can be completed at any time, from the comfort of your home

❖ Needs assessment including strengths and barriers: development of an individualized learning plan

❖ Individualized feedback from experienced Case Manager

❖ English courses with themes such as:❖ Understanding the Canadian workplace

❖ Practicing Assertiveness and Stress Management

❖ Conflict Management Skills

Online Learning for Temporary Foreign Workers

❖ Free legal services for people who have experienced sexual harassment in workplace

❖ Public legal education on workplace harassment

❖ Referrals for employment and settlement services: including counselling

❖ Services offered in English, French, and Spanish

❖ Hotline for free legal advice: available Tuesday-Saturday

Respect in the Workplace Legal Clinic

Referral and Mentoring Flow

RESPECT in

the Workplace

Online Learning

for Temporary

Foreign

Workers

TechWomen

Employer Relations

Specialists

JobQuest for

Women

JobQuest

❖ https://issbc.org/service-types/get-settled

❖ https://issbc.org/service-types/english-language-skills

❖https://issbc.org/service-types/find-work

❖ https://issbc.org/service-types/explore_entrepreneurship

ISSofBC’s services

ISSofBC today

• 17 offices in 9 communities in Metro Vancouver and Squamish

• Refugee resettlement through 7 locations throughout BC

Liza Bautista currently manages a variety of settlement employment programs for immigrants and refugees, including several targeted towards jobseekers with gender barriers or customized for participants from specific sectors such as the tech sector. She also manages an online learning program for Temporary Foreign Workers and an anti-sexual harassment in the workplace legal support for immigrants.

Over the years, Liza has contributed significantly to the development and delivery of a broad range of services for jobseekers from various backgrounds, including internationally-trained professionals, and refugees and newcomers with multiple barriers such as live-in caregivers, temporary foreign workers, women and youth. These services have included pre-employment, internship, leadership mentoring, and advanced employment services.

Liza continues to volunteer actively with community, school and grassroots organizations focused on settlement, integration, and social justice, and is also an avid commuter cyclist.

Presenters Bio