Marketing Ourselves Skills & Strategies to Tell Our Story How to Handle Agenda-Driven Groups 2013...

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Transcript of Marketing Ourselves Skills & Strategies to Tell Our Story How to Handle Agenda-Driven Groups 2013...

Marketing Ourselves

Skills & Strategies to Tell Our StoryHow to Handle Agenda-Driven

Groups

2013 Annual Professional Development Conference

Marketing to a Tough Crowd

Members, Partners, Opponents, Challengers and the Usual

Suspects.

2013 Annual Professional Development Conference

Set Your TimersO30 min: Marketing Like a ProO25 min: Marketing to the Tough CrowdsO20 min: The Crowd Turns Tough (Q&A)

Who is Allison Development

Group?

o Full Service Marketing Firm

o Small Businesso Brand Specialistso Digital & Traditional

Playerso Strategic

Communicators

Who is Erica Allison?

o Business Ownero Momo Marketing Proo Foodie + Craft

Beer Enthusiasto Communicatoro Runner

Who cares?O ClientsO CommunityO PartnersO CompetitionO DetractorsO VendorsO LendersO FamilyO Friends

They are ALL the

same.

And they ALL care.

Marketing Begins With…

Smart

Understanding

OWho you are and what you do…BEST.

Understanding

OWhat matters MOST to the people you serve.

Understanding

OGoals DifferOResults Matter

Marketing IncludesSmarter

Research &Data

Research & Data: Self Search

Your Name Here…

Research & Data: Secure Search

https://encrypted.google.com/

Your Name Here…

Research & Data: Google Alerts

Research & Data: Cross Channel Communication

1. Pick up phone.2. Grab a coffee.

Marketing MeansUsing the Data to Drive

Marketing

Even

Smarter

Using and Understanding

Data:

Google Analytics

Key Words

Traffic Sources

Visitor Location

Landing Pages

What just happened?

What do you do with the data?

OChange your tuneOAdjust your messageOReflect changes across all

platforms

Solidify Your Brand

Hit the Message Up Front

This Council is about Economic Development!

Move Quickly & Boldly

The Marketing R&D Hot ListSelf Reflection: Opportunities &

Challenges

Outside Evaluation:

Opportunities & Challenges

O Google Yourself - routinely

O Google Alerts O Google AnalyticsO Cross Channel

CommO Surveys, Emails,

Social Media

O Google Others – routinely

O Google AlertsO Coffee TalkO Show Up

Rinse & Repeat

Marketing to the Tough Crowds

A Case Study: GroWNC

Project OverviewWhat:

O HUD Sustainable Communities Grant (2010)O Economic prosperity, quality growth, and sustainable

development How:O Existing plans and strategies

O Extensive public involvement >> Solutions Who:

O Land of SkyO Consortium to guide and facilitate + Community to lead

Where:

O Western NC: Buncombe, Haywood, Henderson, Madison & Transylvania counties

Timing is Everything

Who are we talking to here?

What are we saying?!?

What’s in a Brand ?

Were we on target?

Or, even on the board?

Logo & Message Evaluatio

n

STAY ON POINT.COVER YOUR BASES. Don’t ignore the elephants.

When you pivot…

Brand Integrity• Messaging &

Talking Points• Frequently

Asked Questions• Meeting

Protocols• Communication

Tools• Templates• Graphic

Standards

minding the elephants…

Brand Collateral: Consistency

www.gro-wnc.org

Cross Channel Communication

Brand Management: Message Reinforcement

Not Just A-21 or Tea Party

Fence Jumping

O Understand their motivations

O Understand their language – use it

O Show upO Help build a new

fenceO Invite them over for

coffee

Put Successes Results Up Front

And Remember…O We ALL want to do business or work

with people we trust and know – get to know them.

O While the Goals + Motivations may differ…

O The desire for Results still remains.

The Crowd Turns

Results!

Challenges

allisondevelopmentgroup.com828.698.6918

erica@allisondevelopmentgroup.com