Managing National Broadband Infrastructure atTurk Telekom with Oracle Spatial and Graph

GeoSpatial Business Cases

Murat ALTIPARMAKMurat HANCEROGLU

Oracle BIWA Summit – January 2016

� About Turk Telekom

�Turk Telekom GIS

�Challenges

Agenda

�Challenges

� Solutions

� Turk Telekom, Turkey’s leading communication and convergence technology

group

� Offers integrated telecommunication services from fixed voice and GSM to

broadband.

About Turk Telekom

broadband.

� As of August 2015, Turk Telekom Group has 12.9 million PSTN, 7.7 million

broadband and 16.7million mobile subscribers.

� Most of the inventory is located outdoors

� Telcos cover nearly all the buildings and roads

� The services offered to customers are strictlydependent on the infrastructure

Why Spatial Is So Important For Telcos?

dependent on the infrastructure

� To solve a customer complaint, all infrastructurefrom customer to Exchange Office must beidentified which is mostly under the ground and inthe buildings

� Core spatial abilities like length, area, distance areso important in planning, investment andmarketing

Map sample of existing network

Map sample of customer to Exchange Office

Why Spatial Is So Important For Telcos?

Service Number

Address

Copper Cable Length 1.5 km 0.1 km

Services to Offer 8Mbit 100 MbitIPTV

Investment Necessity Yes NoAddress

Coordinate

Investment Necessity Yes No

Distance to nearest fiber network

0.7 km 0.1 km

Estimated Cost for offering 100 Mbit

7000 $ -

Is the location on the investment schedule

Yes No

Turk Telekom GIS – How We Started

� Gathered all infrastructure data (Areacabinets, copper cables, manholes, pipes, duct ,fibers, poles) from rasters and each data is digitized one by one

� Get Customer data from CRM and BroadBandBandwith for each customer from NMS Bandwith for each customer from NMS (Network Management Systems) to matchand geocode of customers due to Access Network (18 million customers)

� Gathered Spatial data (Buildings, roads, parks, raildroads etc.) from outer systems

Turk Telekom GIS- Spatial Apps

� Broadband Speed Map

� Online Incident monitor Map

� Arpu Analysis Map

� FiberAtlas (Public App)

� Fiber Coverage Map

� Customer Penetration Map

� Access Network Planning

� Mobile Sales App

� Mobile Progressive Payment App

� How to keep data alive?

� Does the system can live without managerialsupport?

� Is data verified?

Challenges

Oracle

CRM

NMSADDRESS SYSTEM

� How many records mismatch compared toOSS/BSS?

� Where are investments projects and what isthe progress?

SpatialDB

SAP

ProgresivePaymentSystem

Solution

OracleOracle

CRMCRM

NMSNMSADDRESS SYSTEM

ADDRESS SYSTEM

� Set GIS as the master database of outdoorinfrastructure

� For budget and FTTx System assigments allplans must be gathered via GIS and completethe work flow

Oracle

SpatialDB

Oracle

SpatialDB

ConstructorPaymentSystem

ConstructorPaymentSystem

SAPSAP

SYSTEMSYSTEM

By Reversing Integration Directions

� To connect a customer to FTTx systems and sella service, all FTTx data is sent from GIS to CRM

� Constructers have to enter all data to getpayment for labour and equipment to the GIS.Data send from GIS to Payment System

� Database version: Oracle 11g R2

� Spatial Database Size : 10Terabytes

� 400Gbytes monthly increase

Turk Telekom GIS- Database

� Active Standby Database for offloading read-only works

� In case of GIS DB unavaibility, all work flows stops so highavaibility and high consistency is our major issue.

Thanks...

murat.altiparmak@turktelekom.com.tr / GIS Manager

murat.hanceroglu@turktelekom.com.tr / GIS Senior Specialist