Manage Your Customer Accounts Using Workplace by Facebook

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Transcript of Manage Your Customer Accounts Using Workplace by Facebook

MANAGING CUSTOMER ACCOUNTS WITH WORKPLACE

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SPEAKER CO-HOSTS

Robert PorterStrategic Partner

ManagerWorkplace

Sarah E. BrownMarketingServiceRocket

Bill CushardSoftware Adoption EvangelistServiceRocket

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Agenda

Three Scenarios● Handover from Sales to CSM, Day-to-Day Account Management● Extending Customer Success to Everyone at Your Company● Driving Innovation Through Workplace● Questions

TEAM MEMBERS25

0 4GLOBAL OFFICES – SYDNEY, PALO ALTO, SANTIAGO, KUALA LUMPURGLOBAL CULTURE1

WHO IS SERVICEROCKET?CUSTOMERS2000

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EVERYONE ON

WORKPLACE

ADVISE

CONNECT

SUPPORT

EDUCATE

ADOPTION OFFERINGS

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The Business of Customer Education (BOCE) At Pulse - May 10, 2017

servicerocket.com/boce

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Questions

Robert PorterStrategic Partner

ManagerWorkplace

Sarah E. BrownMarketingServiceRocket

Bill CushardSoftware Adoption EvangelistServiceRocket

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Register for BOCE - May 10, 2017

servicerocket.com/boce

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