Post on 17-Jan-2018
description
Mailer Rating National Deployment
Introduction
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FASTFAST Agenda
Mailer Rating Overview
Mailer Reminders
Mailer Rating Resources
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Mailer Rating Goals & Overview
• FAST Mailer Rating offers the most efficient drop shipment customers a greater opportunity to schedule appointments
• Mailer Rating encourages higher standards of performance by the mailer community when providing information for incoming shipments at a USPS facility
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FASTFAST Mailer Rating Process Flow
• Appointments are given individual scores to rate accurate appointment scheduling data. An appointment may not be scored until it is considered finalized.
• Appointments are considered finalized at 12 Days (288 hours) past the scheduled appointment time.
• Appointment rating scores are used when calculating corporate rating.
• Ratings and Tier placement take effect 4 weeks from the appointment date.
Appointments are Locked Down
12 Days
Appointments are RatedDay 12
Corporate Rating is Calculated
Day 13Appointment Date
Rating is Effective 4 weeks from
Appointment Date
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FASTFAST Example - Mailer Rating Timeline
Corporate Rating is calculated on August 16th and tiers will be designated based on appointment data from July 7th to August 3rd.
On August 18th FAST allocates appointment slots according to tier availability for appointments scheduled for September 1st onward.
Appointment availability for September 1st onward will be based on tier.
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FASTFAST Mailer Rating Review
Submission Method/Content Detail ( 20 Pts)+
On-Time Accuracy ( 40 Pts)+
Content Accuracy ( 40 Pts)+
Pre-Notification & Irregularity Deductions (10 pts)
_____________________________
Appointment Score
90 & up Tier 180 - 89 Tier 270-79 Tier 3
69 & below Tier 4
USPS Tier Score Range
Schedulers who are placed in Tier 1 will have greater availability to slots when scheduling appointments than schedulers placed in Tiers 2-4.
Mailer ratings can have a great effect on future drop shipments and mailer logistics.
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FASTFAST Tier Percentage and Slot Allocation Functionality
Slot allocation will always award the first slot to tier 4 Remaining slots distributed based on tier percentage and the “trickle
down” effect starting with Tier 1 Additionally, if the distribution equals 0.6 of a full slot or greater, a full slot
will be allocated to tiers 1, 2 and 3 The remaining slots will be assigned to tier 4 if not utilized in other tiers Partial Slots will carry over to the next available tier:
– If distribution < 0.6
– If a fractional slots remain after allocation (e.g. 0.2 slots will be carried to tier 2 if 1.2 slots are allocated to a tier 1 based on tier percentage)
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FASTFAST
ANY FACILITY (ABC)
Example - Slot Allocation Conversion
Percentage of Total Appointments Scheduled for
Each Tier
Number of Pallet Slots per Hour
Current Functionality 6 Slots At 8 PM
TIER 1 10% 0 slot
TIER 2 5% 1 slot
TIER 3 25% 1 slot
TIER 4 60% 4 slots
Current functionality with 6 Pallet Appointments at 8 PM
First Slot awarded to Tier 4 with 5 Slots Calculated by Tier Percentage
Tier 1: 5 X .10 = .50 (0 slot rounded down) Tier 2: (5 X .05) + .5 = .75 (1 slot rounded up) Tier 3: (5 X .25) = 1.25 (1 slot rounded down) Tier 4: (5 X .60) + .25 = 3.25 (1 slot awarded + 3
slots remaining = 4 slots)
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FASTFAST Agenda
Mailer Reminders
Mailer Rating Resources
Mailer Rating Overview
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FASTFAST
Mailer Checklist Ensure all drop shipments have an appointment in FAST Ensure the appointment number is on all PS Forms 8125 If a shipment arrives without an appointment number, a Scheduler ID
must be provided. Drivers will be asked to contact the Dispatcher or Scheduler in order to furnish this information
If you are an LTL carrier, or if you use an LTL carrier, you must work together to ensure you meet the requirement of one appointment per truck per stop. Shipments arriving at postal facilities with multiple appointments reduce the opportunity for other schedulers to book appointments. All multiple appointments will be rated zero for the entire appointment
Mailer Reminders
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FASTFAST
Mailer Checklist Monitor your Recurring Appointment Performance Report regularly Review all PS Forms 8125 returned from your drivers Schedule accurate content for appointments and update as needed Cancel appointments with more than 12 hours notice Arrive on time for all appointments Monitor your Closeout Data Report and follow-up on discrepancies;
contact facility as soon as possible
Mailer Reminders (continued)
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FASTFAST Agenda
Mailer Rating Overview
Mailer Reminders
Mailer Rating Resources
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FASTFAST Mailer Rating Resources
FAST Training & Job Aids
• Available on the Customer website at https://fast.usps.com
• Pre-login users can click on Resources > Reference Documents to: Download updated Customer Web-Based Training (Module 7) View FAST Job Aids View FAST User Guide View, link to or download Publication 804, Drop Shipment Procedures for Destination
Entry, Domestic Mail Manual, and all PS Forms
Mailer Rating Reports
• Users can access the following Mailer Rating reports: Appointment Rating Analysis Report Corporate Rating Report Recurring Appointment Performance Report Slot Availability Report
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FASTFAST Mailer Rating Resources (continued)
• Please direct Mailer Rating operational issues to FAST Operations at fast_operations@usps.gov.
• Please direct Mailer Rating functionality questions to fast@usps.com.