Made to serve presentation october 2014

Post on 03-Aug-2015

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Transcript of Made to serve presentation october 2014

1. ADVANCED SERVICES ARE ABOUTYOUR CUSTOMERS SUCCESSGreaterCustomerSuccessHigherCustomerValueHow can we help ourcustomers to becomemore successful?Product Services 2. TOWARDS A ROADMAP FORSERVITIZATIONRevenuefromadvancedservicesToday FutureRevenueRevenuefrom productsalesRevenuefromproductsales 3. Industry- DrivenResearchNetworking &ConferenceExecutiveEducationHOW TO ENGAGE WITHTHE CENTRE FOR SERVITIZATIONwww.aston-servi t izat ion.com 4. t.baines@aston.ac.uk@_servitization