Mass Casualties and Disasters

Detective Snr Constable Mark Cartner

Dr Michaela Cartner

Lessons Learned using Social Media in Disaster Management

The Spread of Information

THEN

The Spread of Information

NOW

Lessons learned using Social Media in

Disaster Management

Bundaberg Floods: Lessons Learned

Bundaberg Floods: Lessons Learned

#1. A Picture is worth a 1000 words #2. Information is Currency #3. Never be afraid to share information

with the public #4. Misinformation will grow with silence #5. Information must be defensible and

withstand scrutiny

Bargara tornado damage Bargara foreshore

Tornado damage

A Picture is Worth a 1000 words

Lesson #1

Lesson #1 A picture’s worth a 1000 words!

Information is Currency !!!

Lesson #2

Backpackers on dump trucks

Bundaberg gets water police

Use whatever it takes to record information. Improvise.

Oakwood State School evac centre

Agro Trend evacuation centre

The river cut the corner – straight through North Bundaberg

Triage facility

Oakwood School Airport

Lining up for evacuation

Medical supplies arrive

Information is currency.People never tire of knowing what the flood level is.

Never be afraid to share information with the Public!

Lesson #3

Urban Search and Rescue (USAR)

The exclusion zone

One kilometre from the river

One kilometre from the river

Where’s my house?

Queen Street, Bundaberg North

Note the house on the road.

Ding Dong, the witch is dead

Kolan Street, Bundaberg North

Misinformation will grow with

Silence!Lesson #4

Innovative techniques to combat misinformation

Ute bonnet White board Facebook Central command facebook/twitter/smoke

signals Whatever it takes, get information out

there.

Information must be consistent,

legally defensible and withstand

scrutiny. Lesson #5

Time to clean up

Bundaberg Floods: Lessons Learned

#1. A Picture is worth a 1000 words #2. Information is currency #3. Never be afraid to share information

with the public #4. Misinformation will grow with silence #5. Information must be consistent, legally

defensible and withstand scrutiny.

Questions?