Looking at the Pitch

6th World Summit Mediation with Age-Related IssuesUniversity of South Australia 29 April – 1 May 2013

Margaret Pitcher – Social WorkerDomiciliary Care Department of Communities and Social InclusionSouth Australiamargie.pitcher@dcsi.sa.gov.au

Domiciliary Care

• Domiciliary Care is a state government agency in South Australia supporting people in need of services to remain living in their homes

• approximately 6000 clients• 8 metropolitan service delivery teams• 2 palliative care teams• Multi-disciplinary, team-based, case

management model

the numbers

91.2% of our active clients are over 65

•15.2 % 65 – 74 914

•39.4 % 75 – 84 2368

•36.6% 85 + 2199

the older person’s voice

the grass roots

is it mediation or is it …

the worry

“the current arguing that is happening is proving very hurtful and seems to be getting worse and it has me wanting to curl up and go to sleep. It has

and is causing me and others a lot of pain”

every situation is different

the homes

the setting

the location

good outcomes

older person centred mediation project

challenges

innovation creativity new ideas

complexity

• alcohol abuse • mental health problems• family breakdown• step families• financial hardship• homelessness• gambling • and more …

questions not answers