Enabling Science

Lessons in interactive media and help authoring with

localizationContent Strategy Applied

1st March 2012

Colum McAndrew (MISTC)Senior Technical Writer

Enabling ScienceSlide 2 © IDBS 2009

IDBS – Enabling Science

Founded in 1986.

Private company based in Guildford, UK.

Global provider of innovative enterprise data management, analytics and modelling solutions.

PricewaterhouseCooper's Profit Track 100 company (2010).

Frost and Sullivan ‘Enabling Technology’ Award in R&D data management (2010).

Queen’s Award for International Trade (2011).

Enabling ScienceSlide 3 © IDBS 2009

IDBS – Enabling Science

Founded in 1986.

Private company based in Guildford, UK.

Global provider of innovative enterprise data management, analytics and modelling solutions.

PricewaterhouseCooper's Profit Track 100 company (2010).

Frost and Sullivan ‘Enabling Technology’ Award in R&D data management (2010).

Queen’s Award for International Trade (2011).

Enabling ScienceSlide 4 © IDBS 2009

IDBS – Location! Location! Location! Offices in the UK, US, France, Japan, India, China

and Australia.

Enabling ScienceSlide 5 © IDBS 2009

The real issue…

Quality deliverables

Cost effectiveness

Enabling ScienceSlide 6 © IDBS 2009

Case Study No.1

Help FilesTrainingGuides

Computer Based Training

Enabling ScienceSlide 7 © IDBS 2009

Localisation requirements

German content.

Two different deliverables:

◦ Localised version of CBT

◦ Quick start guides

Located in help files

Printable

Links to further non-localised help

Enabling ScienceSlide 8 © IDBS 2009

Using Adobe Captivate – Step 1

Enabling ScienceSlide 9 © IDBS 2009

Using Adobe Captivate – Step 2

Enabling ScienceSlide 10 © IDBS 2009

Using Adobe Captivate – Step 3

Enabling ScienceSlide 11 © IDBS 2009

Case Study No.2

Help Files

Written almost entirely in UK English.

Used by many major US clients.

Many Far East, Middle East & Eastern Europe clients.

Enabling ScienceSlide 12 © IDBS 2009

Questions?

Contact Method

Contact Detail

robocolumn@cmcandrew.com

www.robocolumn.com

@robocolumn

Colum McAndrew