Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

Post on 27-May-2015

120 views 0 download

Tags:

description

Calling all cafes, bars, restaurants, street food vendors and local stores. Check out my top 7 tips for using social media to find and reach out to your local customers. This slideshow includes a visual summary of advice, tips and tools I shared with the Street Food Live audience at this year's Takeaway Expo in London's Olympia.

Transcript of Local Social Media Essentials for Street Food Vendors, Restaurants, Cafes and Bars

www.the-loop.com

Local Social Media Essentials for Street Food Businesses

www.the-loop.com

Susanne Currid

• Marketing Consultant

and founder of The Loop

• Worked with many hospitality brands including Hawksmoor, Byron Hamburgers and Ping Pong Dim Sum

• Author of Build Your Tribe

www.the-loop.comwww.the-loop.com

Local Hashtags

Find Your Locals

Local Listings

Local Influencers

Local Businesses

Geo Tagging

Chat With Locals

Connect With Your Locals in 7 Steps

www.the-loop.com

#1 Local Listings

www.the-loop.com

www.the-loop.com

Google Listings start with Google+• google.co.uk/business/befound.html

www.the-loop.com

www.the-loop.com

Google+ Where you add your business info

www.the-loop.com

Facebook – Local Map Search

www.the-loop.com9

Local Listings on Facebook

• Local page listings on Facebook are important too.– Include the keyword

‘street food’ or ‘café’ or ‘restaurant’ in your ‘About’ information

– List your business as food category business

www.the-loop.com

Category Listing on Facebook• You can also add up to 3 sub

categories

www.the-loop.com

www.the-loop.com

Local Listings on Twitter

• Add your location to your Twitter profile

• Twitter Nearby coming soon

• See what’s been tweeted nearby whether you follow or not

www.the-loop.com

#2 Find Your Locals

www.the-loop.com14

Find Your Locals on TwitterWith Advanced Search

www.the-loop.com15

Find Your Locals on Twitter

www.the-loop.com

Find Your Locals on Twitter

www.the-loop.com

#3 Chat With Locals

www.the-loop.com18

Chat with your Locals on Twitter

www.the-loop.com19

Local Conversation Monitoring Tools

www.the-loop.com

Local Trending Stories

www.the-loop.com

Local Trending Stories

www.the-loop.com

#4 Local Hashtags

www.the-loop.com23

Local Hashtags• Hashtags are important on Twitter / Instagram /

Pinterest

• Use Place Names– Street names– Post Codes– Area / Town / Village– Abbreviations e.g. #southken

• Use Local Event hashtags.– e.g. #LCW14 – London Cocktail Week

• Also, use just for fun hashtags in local conversations- #icebucketchallenge #throwbackthursday

www.the-loop.com

Why Use Hashtags?

• Tweets with hashtags = 2x engagement

• 24% of tweets include hashtags (so you stand out more)

• 2 is the optimum number • 3 = decrease in engagement

Source: http://lorirtaylor.com/the-only-hashtag-guide-youll-ever-need/

www.the-loop.com

Instagram – Hashtag Examples

www.the-loop.com

#5 Connect with Local Influencers

www.the-loop.com27

Connect with Local Influencers– Restaurant reviewers– Other industry journalists– Food and drink bloggers– High profile chefs– Local personalities– Other popular local tweeters

or instagrammers

www.the-loop.com

#6 Partner with Local Businesses

www.the-loop.com29

Connect & Partner with other Local Businesses

• Research – get out and chat to your neighbours, network or speak to local trade groups

• Create ‘events’ or ‘collaborations’ which you can tweet about together

www.the-loop.com

#7 Geotagging

www.the-loop.com31

Geo Tagging

• Geo tagging = attaching location information to e.g. a post, a photo, a tweet or Instagram photo

www.the-loop.com32

Pinterest Geo Tagged Place Pin Example

www.the-loop.com33

Pinterest Geo Tagged Place Pin Example

www.the-loop.com

Want to learn more about marketing to locals on social media?

– Local Social Media Masterclass Webinar– Coming Soon

–For info visit: www.the-loop.com

– Follow me on :– Twitter @susanne_currid