Post on 11-Jan-2016
LMS Lessons LearnedCUE 2015
Dr. Michael Myers, PhD mmyers@nu.edu
Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu
http://tinyurl.com/LMSCUE2015
Lessons Learned from the LMS Review
ProcessVendor SelectionUniversal AttributesVoIP and Synchronous Discussion
ToolsTechnical SupportProfessional DevelopmentChallenges
Re-”Vision”
LMS Evaluation ProcessQuestions we asked, why we asked
them?What we discovered along the way
LMS MigrationWhat will it look like, when will we get
there?
Restructure of resourcesHow we will get there?
Needs Assessment
Rich engaging content designed around key educational content and concepts (Content Management)
Consistent high-quality student experience Focus on student learning outcomes- associated
with signature assignments and rubrics (Learning Analytics)
Mobile experience Synchronous Tools Accessible courses (ADA Compliant) Professional Development
Final 4Pearson Learning (eCollege)Desire 2 LearnCanvas by InstructureBlackboard Learn
LMS Needs: Course Excellence Audio/Video
Synchronous
Asynchronous
Gradebook/feedback
Depth & detail
Efficiency
Rubrics
Robust exam/quizzing assessment tools
Structure and Pace
Device agnosticism
Content
LMS Needs: Integration
Course Content Management One to many
Across systems
“De-siloed” experience Faculty supplementation,
collaboration
Incorporation of e-text Single Sign On capabilities
LMS Needs: Mobile Experience
Notifications Branded experience LMS/other systems Native and mobile web Interactive, not passive Comprehensive
LMS Needs: Student Engagement
Integration of Social tools Notifications Badging Adaptive learning MOOCs Program level spaces, cohorts,
student clubs, portfolio and alumni
Blackboard Collaborate Approx. 2000 enterprise customers in Higher Ed worldwide.
Running at a rate of about 2.5 billion minutes of web conferencing per year.
Based on decision, may be the synchronous tool
In the near term
Continue to explore other tools
Richer training, better support
Technical Support
Quality supportHigh touch, timelyMetrics, reportingTransparencyNuanced understanding of
usFix in the near-term,
preclude in the long-term
Voice Over IP (VoIP Synchronous Tools)Screen and Application Sharing
Real time breakoutsJava IndependentMobile AccessMP4 Cloud-based conversionIntegrated Telephony
Migration Process
30-40 courses developed by LMS vendors with NU faculty
Building a repository of rich content models for reuse/repurposing in remainder of courses
Define style sheets, responsive design, html-5 principles to be used across all courses
Create best-in-show courses that reflect the leading edge of new LMS capabilities
Refining automated process for migrating courses from legacy eCollege LMS
“Training the Trainer”- Vendor providing close collaboration with NU staff as courses developed so all future courses fully exploit LMS capabilities
Training
Helpdesk
Course Developers/ID
Migration Management
Technology
Faculty
How it looks nowInstructional Designers
Course Developers
Instruct. Design
Curriculum Designers
Faculty FellowsCurr
. Design
Sr. Programmer
Sr. ProgrammerInnovat. Integrat.
Producer
RecordersVide
o Prod.
Faculty Trainers
Course Dev (2nd role)
Faculty Training
Client Services
LMS helpdesk Concierge
How can it be better?
Instructional Designers
Course Developers Instruct.
Design
Curriculum Designers
Faculty FellowsCurr. Design
Sr. Programmer
Sr. ProgrammerInnovat. Integrat.
Producer
Recorders Video Prod.
Faculty Trainers
Course Dev (2nd role)
Faculty
Training
Client Services
LMS helpdesk
Concierge
Analysis and Action
Ongoing Formative Feedback
Major Considerations
scalesuccessmarket positionvisibility across higher
education
Lessons Learned: Scale
Video ConferencingMigrationCommunity
Lessons Learned: Single Sign OnIT Managed Occurred during LMS
migration
Lessons Learned: Transparency
System Help DeskUse of Faculty CommunityCommunication
Contact Us
MPmyersPHD
Tinyurl.com/cynthiachandler
@cynthiachandler
Zoom.us.com
Dr. Michael Myers, PhD mmyers@nu.edu
Dr. Cynthia Sistek-Chandler, EdD cchandler@nu.edu
Evaluation in Sched