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1200 Year FloodHickory, NC - July 27, 2013

Hickory City Council PresentationAugust 6, 2013

Timeline of July 27, 2013

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6 a.m. City crews begin working on projects pertaining to the flood

and continue to work to on projects today (8/6/13).

11:30 a.m. State of Emergency declared.

12:30 p.m. Staff from various departments meet at City Hall (Emergency Operations Center for Hickory) to gather information, form a plan of action, and execute the plan.

Timeline of July 27, 2013

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1 – 8:30 p.m. The EOC remains open Staff keeps up with what all departments are doing, updates the Mayor and Council, stays in contact with Catawba County EOC, as well as Conover and Newton, sends media releases and answers media questions, updates Hickory’s website

and social media.

Hickory Police Department Involvement

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HPD’s Communication Center is a 911 Secondary Public Safety Answering Point.

HPD Communication Center serves as the call taking service for Public Services during non-business hours. •Monday-Friday 3:00 p.m. until the following morning at 7:00 a.m.•24 hours on Saturday and Sunday.

Call of Apartments Floodingin SE Hickory

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Call of Standing Water andRoad Washing Away in

NE Hickory

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Call of a sink hole on US 321

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Call of Waterline BreakOutside Hickory

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Hickory Police DepartmentSaturday July 13, 2013

Telephone Calls6:00 a.m. - 2:00 p.m.

2456:00 a.m. - 6:00 p.m.

425 total

Events entered into Computer Aided Dispatch

6:00 a.m. - 2:00 p.m. 65

6:00 a.m. - 6:00 p.m.119

Saturday July 27,2013

Telephone Calls6:00 a.m. - 2:00 p.m.

5336:00 a.m. - 6:00 p.m.

743 total

Events entered into Computer Aided Dispatch

6:00 a.m. - 2:00 p.m. 166

6:00 a.m. - 6:00 p.m.228

Hickory Police Officers responded to:

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Total of 143 calls for service from 6:00 a.m. - 6:00 p.m.:

77 calls were non-weather related 66 calls were weather related

15 Alarms12 Traffic Crashes Remaining calls were to direct traffic, check roadways, help stranded motorists and assist Fire or Public Services

Public Services Slide Show

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Hickory Fire Department responded to 59 calls on July 27

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32 of the calls were weather related

•12 water rescue-related•4 motor vehicle accidents•4 power line calls•5 hazardous materials calls (run-off)

•7 public assist / service callsPhoto courtesy of WSOC

Hickory Fire Department

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Photo courtesy of WSOC

A fire crew rescuing a

woman from her car at Valley

Hills Mall.

Hickory Fire Department responded to 59 calls on July

27

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27 of the calls were not weather related

•6 fire alarm activations•15 medical calls•1 structure fire•5 public assist / service calls

Thank You from citizens

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Friday, August 2, 2013

Thank You for the job well done. The City cleaned up all the gravel that had washed out in front of my house and in the public street and I never had to call!

Alan McCrary, Hickory resident

Tuesday, August 6, 2013

Thank you to the City crews (and all utilities) for fast action and a great job coordinating services back into the subdivision I live in including the construction of an access road. It was very fast response and a great job was done by the City’s contractor JK Landscaping and Grading.

Ms. Martin, resident of Windridge Subdivision

Thank You from Catawba County

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Friday, August 2, 2013

Hickory has managed a massive operation and I appreciate the tremendous efforts in a very tough situation. Once again, throughout my many conversations this week with people like Fred Hollar and Chuck Hansen I am reminded how grateful I am for all of you!

Karyn Yaussy , Catawba County Emergency Management

Coordinator

Timeline of July 28, 2013 - now

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July 28 EOC is open 2 – 4 p.m., team evaluates the situation, listens to reports from

departments, updates the Mayor and Council, as well as the media.

July 29-31Let citizens know how to report flood damage as well as continue to solve problems and connecting with fellow agencies.

Timeline of July 28, 2013 - now

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July 31 Staff and Mayor Pro Temp Hank Guess talk with Governor Pat McCrory at the Lincolnton Airport.

August 1 State of Emergency terminated at 11:30 a.m.

August 6 Continue to work on fixing roads, bridges and more.

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