Post on 30-Oct-2015
LG Electronics W/M Division
TROMM SVC Training Manual
Apr 23 , 2008
Purpose of report SVC Training Material
Model numberModel numberM
odel Design
W D -
Motor Type
Size, Sourcing,Dry (R,A)
Serial No.
Tool & Look
Spin rpm
Size, Sourcing< Before Function>
- B : 27 Wash Only (include with 25)
- F : 24 (Depth 60cm) Wash Only
- R : 24(Depth 60CM) over Washer & Dryer
- T : 24( 55cm) Wash Only
- N : 24( 44cm)
- S : 24( 34cm)
- A : 24( 55cm) Washer & Dryer
- C : 24( 44cm) Washer & Dryer
- E : 24( 34cm) Washer & Dryer
Motor Type- D : DD motor
- F , U : Uni motor
- B : BLDC motor
200606 - M - 1
ToolNo.
PJT Look Motor Model
2/3 BUni.BLDC
WD-1021WF/WD-1223FB
WD-1041WFH WD-1042FH WD-1045FHWD-1243FH WD-1245FHB
WD-1050FHB WD-1055FHB WD-1253FHB WD-1255FHB
WM-1260FHB WM-1265FHD WM-1460FHD WM-1465FHD
WM-1170FHB WM-1175FHB WM-1370FHB WM-1375FHB
WM-1280FHD WM-1285FHDWM-1480FHD WM-1485FHD
WM-1090FHB WM-1095FHB WM-1290FHB WM-1295FHB
WD-16100FD/WD-16105FD
98.2
4 CUni.BLDC
98.2
5 DUni.BLDC
99.5
6 TA1 DD 00.6
7 FBLDCDD
01.1
8 TA2 DD 01.3
9G(DC5)
BLDC 01.6
10TALCD
DD 02.1
Model List and DesignModel List and DesignM
odel Design
200606 - M - 2
General 1/28
ToolNo.
PJT Look Motor Model
11TALED
DDWD-16110FD/WD-16115FDWD-16112FD/WD-16117FD
WD-16120FD/WD-16125FDWD-14124RD/WD-14126RD WD-12120ND
WD-10130FWD-10130N(T)
WD-13150FB/13155FBWD-10150S(N,T)
WD-10160FWD-10160S(N,T)
WD-12170S(N,T)D
WD-10180S(N,T)
02.1
12 KGD2 DD 02.2
13 Swing Uni. 02.3
14AlexanderBellagio
DD
15BlueBird
BLDCUni.
02.6
16 Elan Uni 02.11
17TzarDD
DD 02.10
18TzarUni
Uni 02.10
Model List and DesignModel List and DesignM
odel Design
200606 - M - 3
General 2/28
ToolNo.
PJT Look Motor Model
19 Colombus1 DD WD-12190BD/12195BD
WD-12200TD
WD-12210BD/12215BDWD-12210RD
WD-16220FD/16225BD
WD-13230FB/13235FBWD-10230N(T)
WD-10240FWD-10240N(T)
WD-10260N(T)
WD-80250N(T)
03.12
20 Tzar2 DD 04.9
21 Colombus2 DD 03.1
22 TRIO DD 03.7
23Corona() BLDC 03.7
24 Sweeper Uni 03.7
25 Luna Uni 04.5
26 Mir Uni 03.8
Model List and DesignModel List and DesignM
odel Design
200606 - M - 4
General 3/28
ToolNo.
PJT Look Motor Model
27Mayflower
DDWD-12270BD/12275BDWD-12270RD
WD-90280BD/90282BD
WD-10290N(T)P
WD-10300N(T)P
WD-14310FD/14315FDWD-14311RD/14316RD
WD-12320BD/12325BDWD-12320RD
WD-16330FD/16335FDWD-12330NDWD-14330AD/14335AD
WD-16340FD/16345FDWD-12340ND
04.2
28 Hudson DD 04.3
29 PN1 Uni. 03.3
30 PN2 Uni. 03.3
31 Fantasy DD 04.2
32 EPIC DD 04.2
33VikingLED()
DD 04.9 / 05.8
34VikingLCD()
DD05.104.11
Model List and DesignModel List and DesignM
odel Design
200606 - M - 5
General 4/28
ToolNo.
PJT Look Motor Model
35Erik
() DD WD-16350FD/16355FD
WD-14360TDWD-12360ND
WD-14375FDWD-14370FD(TD)
WD-14380TB
WD-12390TDWD-14390TDWD-16690FD
WD-16400FD/14400TDWD-14400TB
WD-16420FDSWD-14420FDS
WD-16440FDSWD-14440FDS(TDS)WD-14440RD
05.3
36 STAR DD 04.8
37HI-Five
LCDDD `06.1
38 Euros BLDC 05.3
39 MegaUni.DD
05.4
40 LadonDDBLDC
05.6
42BaikalLCD
DD `06.1
44BaikalLED
DD `06.1
Model List and DesignModel List and DesignM
odel Design
200606 - M - 6
General 5/28
ToolNo.
PJT Look Motor Model
47 Tiffany DDWD-12470BDWD-12470RD
WD-10480TU/NUWD-12480TUWD-14480TU
WD-10490TU
WD-12590BD
WD-14570FDWD-14570RD
WD-12650TU
06.5
48Konsul+Best
Uni 06.1
49Konsul+Better
Uni 06.1
59 Elf DD `07.4
57Hi-Five
LEDDD `06.1
65Konsul
8kgUni 07.3
Model List and DesignModel List and DesignM
odel Design
200606 - M - 7
General 6/28
Model numberModel numberM
odel Design
Size, Dry- F : 24 (Depth 60cm ) Wash Only - T : 24( 55cm) Wash Only- N : 24( 44cm) - S : 24( 34cm) - R : 24(Depth 60CM) Washer & Dryer- A : 24( 55cm) Washer & Dryer- C : 24( 44cm) Washer & Dryer- E : 24( 34cm) Washer & Dryer
Motor Type- D : DD motor
- F , U : Uni motor
- B : BLDC motor
200701 - M - 1
F means Front Loader
General 7/28
Model D
esign
200703 - M - 2Model numberModel number
PrimeLCD(02)
PrimeLED(03)
Steam O
Steam X
Steam O
Steam X
RM O MRM X SRM O H
RM X NoneRM O MRM X SRM O H
RM X None
F1402FDM
F1402FDS
F1402FDH
F1402FD
F1403FDM
F1403FDS
F1403FDH
F1403FD
example
Steam & RM
General 8/28
ToolNo.
PJT Look Motor Model Remark
01 Next DD F1201FD
F1402FDS
F1403FDS
F1305FDM
F1406TDS
F1407TDS
F1408TDS
07.4
02PRIME
LCDDD 08.01
03PRIME
LEDDD 08.01
04Tiffany2
LCDDD Domestic
05 Triton DD N.America
06Hi-FiveRefresh
LCDDD
08.01Capa up
Allergy Care
07Hi-FiveRefresh
LEDDD
08.01Capa up
Allergy Care
08Baikal
RefreshLCD
DD08.01
Capa upAllergy Care
Model List and DesignModel List and DesignM
odel Design
200703 - M - 3
General 9/28
ToolNo.
PJT Look Motor Model Remark
09BaikalRefresh
LEDDD
F1409TDSF1409QDS
F1211N(T)DR
F1212N(T)DR
F1210N(T)DP
08.01Capa up
Allergy Care
10Tiffany2
LEDDD Domestic
11Harrier
LCDDD
08.01RA,Capa up
12Harrier
LED08.02RA,Capa up
13Harrier
LCDDD
14 Universe
15 Colum-bus 4
16 Macro(LCD)
Model List and DesignModel List and DesignM
odel Design
200702 - M - 4
General 10/28
ToolNo.
PJT Look Motor Model
17 Macro(LED)
F1218N(T)D(R)
F1219N(T)D(R)
F1220N(T)D(R)
F1221N(T)D(R)
F1222N(T)D(R)
F1223N(T)D(R)
18VikingRefresh
LCDDD
08.01Capa up
19VikingRefresh
LEDDD
08.01Capa up
20 LadonRefresh DD08.01
Capa up
21 StarRefresh DD08.01
Capa up
22 MegaRefresh DD08.01
Capa up
23 ErikRefresh DD08.01
Capa up
24
Model List and DesignModel List and DesignM
odel Design
200701 - M - 5
General 11/28
Technical Info.Technical Info.D
rum U
SP
World first no brush and no beltDirect Drive Front Loader
Lowest Noise & Vibration Level
Direct Drive System Longer Product Life Low Noise and Vibration
Power is delivered directly to the drum
Powerful & reliable motor Lowest vibration & noise Optimum energy consumption
Low and Soft Noise No Friction Noise Stable Balancing System
Washing : 52.9dB, Spinning : 66.4 dB
50
60
70
[
d
B
]
,
P
W
L
Wash 52.9 51.5 54 56.3Spin HIGH 62.7 66.3 69.1 70Spin Extra high 66.4 0 74.2 71.5
WM2432H WM2032H KENMORE( MAYTAG(MLG Tromm
200606 - D - 3
General 12/28
Conventional System Direct Drive System
Low NoiseQuiet and durable motor without brush & belt that generates unpleasantnoise
Low VibrationMore stable Balancing system by aligning axis of Motor to the Drum
Technical Info.Technical Info.D
rum U
SP
Direct Drive System Low Noise Low Vibration
200606 - D - 4
General 13/28
Silent Cycle
[Conventional Motor]
LG Direct DriveTM Motor
Motor DD Motor Drum
Motor directly attached to centre of drum:
Increased Stability, Minimal Vibration Less Noise no frictional noise Increased Durability fewer moving parts Increased Energy Efficiency direct poweronto drum resulting in no loss of energy
Increased RPM 800 ~ 1600 max rpm
Belt Pulley Drum
Whenever you want to laundry~ even at night!
Whenever you want to laundry~ even at night!
General 14/28
Technical Info.Technical Info.D
rum U
SP
Optimum cycle time and water amount is automatically
set by Fuzzy logic system.
Best wash performance Water and electricity saving Convenience - Easy to Wash
User gets...
8
Fuzzy Logic Control Process
200606 - D - 5
General 15/28
Technical Info.Technical Info.D
rum U
SP
Mechanical vs. Fuzzy Logic
Loaddetection
BalanceCheck Balancing
High Spinrpm
BalancingBalanceCheck
100
max
Feed-Back System
rpm
100
max
Too much Vibration
Fixed Spin Time
Not enough High Spin TimeNot reached Max Spin rpm.
Gap of actual Performance of Spin
Automatic control of the Spin Time
Spin at 70dB(normally)
Spin at 63dB
Conventional control (Mechanically control)
LG Fuzzy Logic control
Low Spin Performance
200606 - D - 6
General 16/28
Technical Info.Technical Info.D
rum U
SP
Suds-Free System LG, Miele, Bosch
Improve wash and rinse performance by detecting and removing excessive suds in the drum
200606 - D - 8
General 17/28
Technical Info.Technical Info.D
rum U
SP
Circulation System
Drain Pump Circulation Pump
1) High wash performance: prevents detergent loosing
2) Reduce wash time: Moistens clothes quickly
3) Improve rinsing performance: Spray system
4) High energy efficiency: Reduces water consumption
Spray Nozzle
Inside Of the drum
PrinciplesPrinciplesOperatingOperating
BenefitsBenefits
1) Moistness speed:load (7kg)
Performance Performance
Normal LG
12min5min
2) Water consumption
Normal LG
75 49
:load (2kg)
Normal LG
55 32
Wash & rinse cycle
:load (7kg)
200606 - D - 9
General 18/28
1. BIO function
BIO function is possible to be selected at 60 or 95.When BIO is selected, the water is heated to 40 for the first step, and then the washing cycle is done at 40 for 15 minutes.After 15 minutes, the water is heated to the selected temperature.
This function activates the enzyme in the detergent at 40 andgives the best wash performance.
40
Temp
time15 minutes
Wash
Special ProgramSpecial Program
Explanation
Button sample Program chart
Special program
200606 - SP - 1
General 19/28
2. Quick 30
Special ProgramSpecial Program
Explanation
Button sample Program chart
This function is used when a customer wants to wash small amount of laundry in a short time. Wash cycle is finished in 10 minutes and it does not do Rinse spin. After finishing Drainage it does Water supply again and does only a Rinse and a Main Spin in total 30 minutes.
Total 30 minute
Wash Rinse Main Spin
Special program
200606 - SP - 2
General 20/28
3. ECO
Special ProgramSpecial Program
Explanation
Economy course is selected when the customer wants to get a better washperformance with lower energy consumption. Water temperature islower than selected, but wash time is increased automatically.When 95 is selected, water is heated to 60When 60 is selected, water is heated to 40
Temp
Time(M)
90
60
Normal
Economy90
1.13kWh
2.74kWh
Energy
162 173
Button sample Program chart
Special program
200606 - SP - 3
General 21/28
4. Hand wash
Special ProgramSpecial Program
Explanation
Button sample Program chart
This function is for the laundry which normally has to be washed by the hand, like wool.Wash cycle is done by cold water in the period of on / 3seconds & off / 50seconds for 20 minutes.A Rinse and a spin is done at 400rpm rinsing twice.When No spin is selected, the intermittent spin of rinse is also skipped.
* No spin function is applied in Wool and Delicate course from new model.
Wash cycle
350
350
350
350 Time(S)
Total 20 minuteson
off
Special program
200606 - SP - 4
General 22/28
5. Pre-Wash
Special ProgramSpecial Program
Explanation
Button sample Program chart
Use this option for load that need pretreatment. Add 16 minutes pre wash and drain.-.When using Pre Wash option, do not use liquid detergent in the main wash comportment.Use powder for the main wash.
Available in Cotton, Baby care.
Wash cycle
Time(S)
Total 16 minuteson
off
Special program
200606 - SP - 5
General 23/28
6. Rinse+
Special ProgramSpecial Program
Explanation
Button sample
The Rinse+ adds one more rinse on the basic rinse time.The water level is higher than normal to get the better rinse performance.For example, The basic rinse time in WHITES course is 3, rinse time becomes 4 times by selecting Rinse+.
Special program
200606 - SP - 6
General 24/28
7. Wrinkle free (Crease care)
Special ProgramSpecial Program
ExplanationThe purpose is to prevent laundry from wrinkling.After finishing main spin and during program, disentangling program is done.
rpm
Main spin
PUMP OFF
Disentangle2 minutes Disentangle
5 minutes
Disentangle
Wrinkle free Wrinkle free
* Process : Drain -> Intermittent spin (400/600rpm) -> Disentangling 2 minutes-> Intermittent spin -> Main Spin 3 minutes -> Remaining spin -> Disentangling 5 minutes.
Program chart
Special program
200606 - SP - 7
General 25/28
8. Rinse hold
Special ProgramSpecial Program
Explanation
Button sample Program chart
This function can be used when the customer wants to leave laundry in the machinewithout spinning after it has been rinsed to prevent it from getting wrinkled.To drain out the water, push Start / Pause button and then start spin.
Rinse hold
Wash Rinse
Stop
1. Push Start / Pause button2. Do the Spin course
To drainwater out
Special program
200606 - SP - 8
General 26/28
9. Child Lock
Special ProgramSpecial Program
Explanation
Button sample Operation
To select or cancel Child lock, push simultaneously two buttons which have Child Lock mark for 2 seconds. It can be set during operation , test mode and Power off.When it works, CL is displayed and all other functions are not selected.
( In the case of some new model, Power button can be selected). CAUTION If there a water in drum, dont open the door.
After the drain, open the door.
Special program
200606 - SP - 9
General 27/28
10. Time delay
Special ProgramSpecial Program
Explanation
Button sample
Preparing washing before using-.Turn on the water tap-.Load laundry and close the door-.Place the detergent and fabric softenerin the drawer
How to set Time delay-. Press the power button-. Turn the program dial to select the program
you require-. Press the Time delay button and set the
desire time, finally press the start button
11. Steam Wash
ExplanationSteam Wash is-.For tough stained clothes, underwear, or baby clothes.
-.Steam wash is available with Cotton, Synthetic, Baby care cycles.
-.This option features upgraded washing performance with lower energy.
-.Do not load delicates such as wool, silk, and easily discolored clothes.
Button sample
Special program
< WD-14375/1457FD >
200606 - SP - 10
General 28/28
LG Electronics W/M Division
Prime SVC Training Manual
Apr 23 , 2008
Purpose of report SVC Training Material
Prime SpecificationsPrime Specifications Comparison
ItemF1202FDS /F1402FDS
F1203FDS /F1403FDS
WD-14420FDS/WD-16420FDS
BOSCHLOGIXX8
Tool PRIME PRIME BAIKAL
LCD(46*60)Not Apply
Picture
1,400
8 kg
7.4 / kg32 cm
Energy Rating A++ A++ A+
Display LCD(72*40) LED LCD/LEDSteam Apply Apply
Max. rpmF1202FDS / F1203FDS : 1,200F1402FDS / F1403FDS : 1,400
WD-14420FDS : 1,400
WD-16420FDS: 1,600Dimensions
(W * D * H)600 * 640 * 842 600 * 640 * 842
Capacity 9 kg 8 kgWater
Consumption 6.5 / kg 6.5 / kgDoor Size 35 cm 30 cm
Prime 1/32
Prime SpecificationsPrime Specifications
Big Capacity (9kg) 68L
New Drum
- Biggest Porthole(35cm)Bosch(32cm) Biggest Door
-Washing Performance :The Biggest Drum(68L, Hoover 66),
the Better W/Performance: Duvet, Curtain Washable
Easy to Use
- Large LCD / LED
- Embossed Drum Less Crease (LG Only)
Easy to take out, Better Washing Performance
- Load Detection Capacity Display
Steam
Steam -A++ Energy Rating-Water Saving -Refresh-Allergy Care-Steam
-Waved Lifter: Better Washing Performance
Design
Various Colors Silver, Black, Titanium
Waved line design
Non Steam
DD -Low Noise, Vibration-Medic Rinse -Baby Care
Best Claim : 1. Capacity, 2. Door, 3. Effective Porthole, 4. New Drum
Best Claims
Prime 2/32
Prime SpecificationsPrime Specifications
- Door size : 34cm.Position : 73cm from floor
* Fagor* Candy
- Door size : 35cm.Position : 75cm from floor
* Hoover- Door size & Door position
: same as present- Big door & Tilted control
* Miele
- Door: 35cm.Position : 75cm from floor
Competitors- Big Capacity Models with Big Door Design(30cm 35cm)
Biggest Door
Prime 3/32
Prime SpecificationsPrime Specifications
World Largest Capacity in 24 full size - Drum Washer Development
Base Model : Baikal
Target Capacity : 64 (Baikal:60)
CapacityCapacity
21
How to increase capacity1. Drum Diameter : Same (484)2. Drum Depth : Longer than20mm
- Gap between Tub~Cabinet : Same 21mm
Tool common use with Baikal : Drum Front, Drum Back, Spider ASM
17.6
Baikal(307) +20
4
8
4
(
)
Drum
Prime 4/32
Prime SpecificationsPrime Specifications Display
LED Model
LCD Model
Prime 5/32
Prime SpecificationsPrime Specifications Special Functions
Tub Clean
Beep on / off
Change thelanguage
Prime 6/32
Prime SpecificationsPrime Specifications On Dispenser
Before Prime
Powder Detergentfor Main Wash
Powder Detergentfor Pre Wash
Softener
Powder Detergentfor Main Wash
Powder Detergentfor Pre Wash
Softener
Prime 7/32
Item Allergy Care Baby Care Steam Refresh
Purpose Removal of AllergensRemoval of Protein
Stains & remaining detergent
Crease Release
Odor Release
Fluffing the Clothes
Steam Default Option Default
Application
Cold
Allergy Care Baby CareSteam CyclesSteam Cycles
Allergy Care Removal Of Allergens- House Mite / Fur of Pets / Pollen / Bacteria / GermCommunication
Step 1 : Allergen Sanitization Miniscule steam(1/1600 of water size) penetrates into
each corner of clothes fiber and sanitizes allergen.
Detergent Water Circulation loosens allergen fromclothes and steam keeps optimal temperature, or 60for allergen Dissolution
Step 2 : Allergen Dissolution
4 Step Power Rinsing Cycle and Pounding Washing Action completely separates allergen from clothes
Step 3: Allergen Removal
High Spinning Power drains Allergen out
Step 4: Allergen Removal
Prime 9/32
Removal of Protein stains
(blood, skin dirt, chocolates etc..)
Minimizing detergent residue for baby skin care
- Medic Rinse System (Warm Rinse)
Gentle Care for delicate clothes fabric protection
- Ultra Gentle Washing Action
Baby Care
Allergy Care Baby CareSteam CyclesSteam Cycles
The purpose of this option is to minimize detergent residues after the whole cycle, In order to implement this effect, the washer adds 1 more rinsing and keeps the optimal water temperature at last rinsing cycle, that is, 40 to have detergent-free clothes.
Medic Rinse?
Communication
Prime 10/32
Crease Release
Odor Release
Fluffing the
Clothes
CommunicationSteam Refresh
Steam RefreshSteam CyclesSteam Cycles
No time to wash your shirt, but you have an important meeting? Simply pop it into the washing machine and activate the Steam Refresh Course, which releases wrinkles and odor making your shirt fresh with no fuss.
Prime 11/32
Container Heating (Direct) Type
Heater
WaterSteam
ContainerWater
Steam
Continuity Steam Injection
Steam Structure Steam Structure
Steam(Alpha) Steam(Alpha) GeneratorGenerator
Steam Generator
Water Hose
Steam Hose
Steam Injection Nozzle
Dual Spray System
Steam Generator
Highly-concentratedDetergent Water
Circulation
SprayNozzle
Inlet ValveInlet Valve
Prime 12/32
ThermistorThermistorAssemblyAssembly
Water Low Level SensorWater Low Level Sensor(Long electrode)(Long electrode)
Temperature Temperature Sensor to protect Sensor to protect
HeaterHeater
Outer PlasticOuter PlasticBodyBody
Steam Structure Steam Structure
* Inlet Valve : Water supply into the TSG(Turbo Steam Generator)
* Water Low Level Sensor : Senses low level of water supply.
* Water High Level Sensor : Senses high level of water supply.
* Thermistor Assembly : Senses water temperature of TSG.
* Empty Water Level : Controlled by Long Water Level Sensor.
* Full Water Level : Controlled by Short Water Level Sensor.
Heater Heater
Functions SVC Method
Water High Level SensorWater High Level Sensor(Short electrode)(Short electrode)
Empty Water LevelEmpty Water Level
Full Water LevelFull Water Level
Steam outlet to theSteam outlet to theSpray NozzleSpray Nozzle
*
*
* TSG : Turbo Steam Generator
Water Inlet fromWater Inlet fromthe Inlet Valve the Inlet Valve
TSG(Turbo Steam Generator) SVC isprovided as assembly only.
Be cautious of hot water inside TSG during SVC to avoid burn injuries.
To prevent from water dropping and spilling,use a large towel under the TSG
Prime 13/32
Steam CyclesSteam Cycles Test Mode
Press the Button Displayed Information RemarkIntensive + Rinse Water Level Sensor : long electrode (low level)
Intensive + Option(R) Water Level Sensor : short electrode (high level)
Intensive + Temp Temperature of inside TSG
Steam + Option(R) : 5 times
Heater ErrorIf initial heating temperature difference is 4 for 2 minutes,then change to normal course.
Change TSG Assembly.
Water remains : below 150 No Water : over 150
Steam + Option(R) : 1 time 00 displayed is o.k
Steam + Option(R) : 2 times If AG temp is above 116 , then change to normal course .
Steam + Option(R) : 3 times
Water Level Sensor errorIf water level in long electrode >150(No water),and water level in short electrode
How to Demonstration
Power ON
Press the Button Steam Wash + Temp
Press the Button Start / Pause.
Its start
Press the Button Start / Pause again,
Its paused
Power OFF
*Repeat 10 cycles for 150 minutes.(For demonstration, needs water supply)
*If you have some problems,then check by Test Mode.
Steam CyclesSteam Cycles
Prime 15/32
Trouble ShootingTrouble Shooting Wiring
Fan Motor
Thermistor
Pressure Switch Inlet Valve
Pre. Main DryAG
AQUA
DrainPump
Door Switch
AG Sensor
HeaterDryAG
Wash
Motor(Hall Sensor)
CirculationPump
In wash only, remove wires for DRY.
AG C/Duct DRY Wash
MAIN PCB
DISPLAY PCB
Prime 16/32
Trouble ShootingTrouble Shooting PCB Layout
WH Housing BK ~YL Housing Sky Blue (152.5~175.5 )
Common
Pre. Valve(3.6~4.5 )Main Valve(3.6~4.5 )
Drain Pump Control
BK~BN+YL (152.5~175.5 )
Door Switch Control
BK~BN+YLMeasure RESISTANCEimpossible here
Heater Control
Measure Resistance impossible here.
LCD Display Control
Circulation Pump Control
Inlet Valve Control
AG Valve(3.6~4.5 )
Hall Sensor Control
Ha(9 ~ 10 )Hb(9 ~ 10 )
Pressure Switch Control
VT+WH ~ Sky Blue
Measure HzImpossibleHere.Just check cut-off
Thermistor Control
Common
Motor Stator Control AG Sensor Control
Wash
AG
PCB Power
V U W
V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Common
Long
Short
R is 44~53Kat 25
Measure resistance impossiblehere.just check cut-off.
BK :BlackBN : BrownYL : YellowWH : WhiteVT : Violet
Common
AQUA Control
Prime 17/32
Trouble ShootingTrouble Shooting Electric Parts
Pump Inlet Valve Pressure Switch
Door SwitchHall SensorMotor Stator
V U W
V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)
Common ~ Sb (9~10) Common ~ Sa (9~10)
Sb Sa
Common
1 2
3
1 2 3Pre. Valve Main Valve AG Valve R range 3.6 ~4.5 at all 3 points. R range 152.5 ~ 175.5 Measurement of Hz Impossible here.
Just check cut-off.
Measurement of R Impossible here.
Just check cut-off.
Prime 18/32
Trouble ShootingTrouble Shooting
Door Switch Control
Heater Control
2) AG Heater
1) Wash Heater
Resistance : 42.8 ~ 49.2
* Door Locking time : 1~8 sec.Check the time interval from input power to parts 1move up ,then Door is locked.
Resistance : 24.7 ~ 28.0
* Door Releasing time : 25~100 sec.Check the time interval from power off to parts 1move down,then Door is released.
How to Demonstration
Power Cord
Noise Filter
AG Wash DRY Common
Prime 19/32
Trouble ShootingTrouble Shooting No Power
Is the Power Plug connectedfirmly to the power outlet? No Reconnect Power Plug firmly.
Yes
Is Multi-plug socket used ?
Yes Dont use Multi-plug socket. Use single plug socket for Washer.
Is the connectors connected correctly and firmly to PCB and Noise Filter?
No
No Check, reconnect or repair the connector.
Is Red LED ON while power supplied ?
Noise Filter PCB
Check and replace Main PCB.
Is the connectors connectedCorrectly to the DisplayPCB?
Check connectors otherwise. Replace Display PCB.
No
Yes
Yes
Yes
Prime 20/32
Trouble ShootingTrouble Shooting LE Error
Press the Power button,Does the Drum rotate when the start/pause button is pressed to start the cycle ?
Is the connector connected correctly to PCB, Housing and Motor ?
Reconnect or repair the connector.
Motor Locked Error
Disassemble the rotor.Are the magnet of rotor cracked or broken?
Replace the rotor.Magnet
Resistance limits 5~15
Are the resistance samebetween Stator points? Replace the stator.
Resistance limits 5~15
U V W
Replace the hall sensor.
Replace the Stator Assembly.
Disassemble hall sensor carefully.
No
Yes
No
No
Yes
No
Yes
Prime 21/32
Trouble ShootingTrouble Shooting LE Error
1) Disassemble the hook of Hall Sensor by (-) driver.
2) Pull up Hall Sensor slowly as shown in picture.
1. Disassemble the Hall Sensor
CautionIf you disassemble by force,not following the directions, the hooks of stator(red circled) might broke up.Hence need change of stator assembly. So disassemble cautiously.
1) Adjust the hole of Hall Sensor to the hooks ofstator as picture.(red circled)
2. Assemble the Hall Sensor
2) Push down the Hall sensor, and assemble to thehook for sure.
Prime 22/32
Trouble ShootingTrouble Shooting OE ErrorWater Outlet Error
Is the pump filter clogged ?
Is the drain hose kinked ? Check drain hose for kink. Straighten the hose.
Continue
Clean the Filter
Open the Cover by coin,or finger(only new model)
Drain water by removing the hose cap.
Disassemble the pump filterby turning the filter cap counterclockwise
Assemble & close cap
Filter CapHose Cap
Filter clogged by foreign objects
Filter Cap
< How to disassemble and clean pump filter >
Pump Filter
Cover
Check & Clean pump filter.
Drain Hose
This kind of accumulation on the drain filter not onlyprevents proper drainage,but also will promotebacteria growth and cause odors. This drain filter should be cleaned once a month.
Yes
Yes
No
No
Prime 23/32
Trouble ShootingTrouble Shooting OE ErrorWater Outlet Error
Is the standpipe height greater than 1.0 m above the floor?
Observe standpipe height requirements of 1.0m maximum.-Your washer will not be able to drain out water adequately
if the standpipe exceeds 1.0 m. In this case, water may flow back into the washer.
Is the connector connected correctly to PCB,Housing and Drain Pump ?
Reconnect or repair the connector.
Is the resistance of Pump Motor Within 152.5 ~ 175.5 ?
Replace Pump Motor.OR
Is the Impeller operating normally?
Escape Binding
X
YesWhen checking the voltage between connectors (1,2), is the voltage 220~240V ?
21
Replace PCB
Yes
No
Yes
No
No
No
< Abnormal operating >
Prime 24/32
Trouble ShootingTrouble Shooting IE Error
Is the inlet hose kinked or damaged?
Check the water tap and open it fully.
Is the inlet filter clogged? Check and Clean the inlet filter.
Is the water tap closed?
Straighten the inlet hose. If damaged,the inlet hoses will need to be replaced.
Turn off thewater tap
Unscrew thewater hose
Pull out thewater filter
Clean the filterby hard brush
Tighten theInlet hose
Yes
Yes
Yes
No
No
No
Water Inlet Error
Prime 25/32
Trouble ShootingTrouble Shooting IE ErrorWater Inlet Error
Is the connector connected correctly to PCB,Housing and Inlet valve?
Reconnect or repair the connector.
Is the each resistance of Inlet Valve within3.6 ~4.5 ?
Replace the Inlet Valve.1 2
3
1 2 3Pre. Valve Main Valve AG Valve
No
No
Yes
Prime 26/32
Does the water level over reference line? Replace the pressure switch.
If FE is displayed again, then replace PCB
Is the water level frequency 26.1Khz(LED) or 25.9Khz(LCD)?
Check the air chamber and the tube (clogged)
Is the water coming in drawer continuously?
Replace the pressure switch. If FE is displayed again, then replace PCB
Replace the inlet valve assembly.
Yes
No
No
Yes
No
Yes
Trouble ShootingTrouble Shooting FE ErrorWater over Flow Error
LED LCD
How to check the water level frequency-. Push the two button. (Press and Hold 3sec)LED Intensive + Option (left)LCD Medic Rinse + RinsePrime 27/32
Trouble ShootingTrouble Shooting PE ErrorPressure sensor Error
Is the connector to pressure sensordisconnected or disassembled?
Reconnect or repair the connector.
Is the resistance of the pressure sensor out of range?
Replace the pressure switch.
Is the air chamber and the tube clogged?
Replace the Main PCB.
Fix air chamber and remove the foreign material.
No
No
Yes
Yes
Yes
(Pin1 ~ Pin3) (21~23)
No
Prime 28/32
Trouble ShootingTrouble Shooting TE ErrorThermistor Error
Is the connector to Thermistordisconnected or disassembled?
Reconnect or repair the connector.
Is the resistance of the thermistor out of range (44 ~ 53 K) at 25 ? Replace the pressure switch.
Replace the Main PCB.
Wash AG
Yes
No
Yes
No
Prime 29/32
Trouble ShootingTrouble Shooting Vibration during Spin
Had all 4 shipping bolts and/orpackaging materials not removed? Remove all shipping bolts and/or packaging materials.
Is the washer installed on a pedestal?
Check if the 4 brackets are securely attached.If the brackets are not installed properly, noise and vibration may result. Be sure to remove the paper backing and to use all screws to install the brackets. Once properly attached, Firmly press the top part of the bracket to ensure that double-sided tape sticks firmly on washer or dryer.Check if the bigger brackets are attached.There are two kinds of brackets. The bigger one is for the washer; the smaller is for the dryer. If small brackets are attached to the washer and vice versa noise and vibration may result.Note: There is only one bracket after January 2006.
Dryer
Washer (Large)
After Jan. 2006
Pedestal Brackets
Or if brackets are correct
Four brackets should be securely attached.
Packaging material
Unscrew
Remove Shipping Bolts
4 Shipping Bolts
Rear of a Washer Shipping Bolt
Cover Bolts holes using Caps
Pedestal
4 Brackets (2 on each side)
Cap4 Caps
No
No
Yes
Yes
Prime 30/32
Trouble ShootingTrouble Shooting Vibration during Spin
Is the unit not level?Are all four feet not in firm contact with the floor?
How to check and level the washer- Use Level- Diagonal Test : Important !- Adjust Legs using leg spanner
If the washer is on the pedestal, you should adjust pedestal legs.Following is the detailed guide to level the washer.
Use level. If the customer does nothave a level , OK! Next step
How to check and level the washerDiagonal Test : Important !!!
When pushing down the edges of the washing machinetop plate diagonally, the machine should not move up and down at all.( Please, check both directions.)If the machine rocks when pushing the machine top plateDiagonally, adjust the feet again till machine doesnt rock.
During the diagonal test, if the washermoves at this test then adjust front leg in directionshown in picture. ( If opposite, adjust opposite
front leg)Turn the leg clockwise by 45 degree,and do diagonal test again. If the washer stillmoves, repeat turning leg clockwiseby 45 degree till the washer does not move at all
ClockwiseAdjustment to make higher
How to adjust leg 45 degree method!!
After adjustmentfasten Lock nut(Turn counter-clockwise)
Lock Nut
No
Yes
No
Prime 31/32
Trouble ShootingTrouble Shooting Vibration during Spin
Is the floor flexing or bouncing? Do you hear or feel the vibration throughout your floor?(Especially for wooden floor)
Move the washer or reinforce the floor to make it more rigid. If the floor is not solid, your washer may vibrate and you may hear and feel the vibration throughout your floor.Refer to the owners manual and installation instructions for floor requirements. If possible,place a machine in the corner of the space.
Does vibrations occur intermittently according to the size and type of items in the washer?
Vibrations result from the unbalanced load in the machine. As drum spins in an up and down rotation, the proper balancing of the load inside the drum is very important for the drum to spin smoothly. If the load is not evenly distributed across the drum surface, there will be more weight in some areas and less weight in others. So when it reaches the higher RPM the drum will spin slightly out of alignment. Try to redistribute the load across the drum surface to reduce the vibrations.
Are there any foreign objects under the legs?
If there are foreign materials between the legs and floor, It can cause vibration and also result in washer movement during operation. So remove the foreign materials and level the washer by adjusting the legs.
Foreign objects
No
No
No
Yes
Yes
Yes
Prime 32/32
LG Electronics W/M Division
Baikal SVC Training Manual
Apr 23 , 2008
Purpose of report SVC Training Material
Trouble ShootingTrouble Shooting WiringBaikal 600
Fan Motor
Thermistor
Pressure Switch Inlet Valve
Pre. Main DryAG
AQUA
DrainPump
Door Switch
AG Sensor
HeaterDryAG
Wash
Motor(Hall Sensor)
CirculationPump
In wash only, remove wires for DRY.
AG C/Duct DRY Wash
MAIN PCB
DISPLAY PCB
Baikal 1/14
Trouble ShootingTrouble Shooting PCB Layout
WH Housing BK ~YL Housing Sky Blue (152.5~175.5 )
Common
Pre. Valve(3.6~4.5 )Main Valve(3.6~4.5 )
Drain Pump Control
BK~BN+YL (152.5~175.5 )
Door Switch Control
BK~BN+YLMeasure R impossiblehere
Heater Control
Measure resistance impossible here.
LCD Display Control
Circulation Pump Control
Inlet Valve Control
AG Valve(3.6~4.5 )
Hall Sensor Control
Ha(9 ~ 10 )Hb(9 ~ 10 )
Pressure Switch Control
VT+WH ~ Sky Blue
Measure HzImpossibleHere.Just check cut-off
Thermistor Control
Common
Motor Stator Control AG Sensor Control
Wash
AG
PCB Power
V U W
V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Common
Long
Short
R is 44~53Kat 25
Measure resistance impossiblehere. Just check cut-off.
BK :BlackBN : BrownYL : YellowWH : WhiteVT : Violet
Common
Baikal 600AQUA Control
Baikal 2/14
Trouble ShootingTrouble Shooting Electric Parts
Pump Inlet Valve Pressure Switch
Door SwitchHall SensorMotor Stator
V U W
V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)
Common ~ Sb (9 ~ 10 ) Common ~ Sa (9 ~ 10 )
Sb Sa
Common
1 2
3
1 2 3Pre. Valve Main Valve AG Valve R range 3.6 ~4.5 at all 3 points R range 152.5 ~ 175.5 Measure Hz Impossible Here.
Just check cut-off.
Measure R Impossible Here. Just check cut-off.
Baikal 600
Baikal 3/14
Trouble ShootingTrouble Shooting
Door Switch Control
Heater Control
2) AG Heater
1) Wash Heater
Resistance : 42.8 ~ 49.2
* Door Locking time : 1~8 sec.Check the time interval from input power to parts 1move up ,then Door is locked.
Resistance : 24.7 ~ 28.0
* Door Releasing time : 25~100 sec.Check the time interval from power off to parts 1move down,then Door is released.
How to Demonstration
Power Cord
Noise Filter
AG Wash DRY
Baikal 600
Common
Baikal 4/14
Trouble ShootingTrouble Shooting No Power
Is the Power Plug connectedfirmly to the power outlet? No Reconnect Power Plug firmly.
Yes
Is Multi-plug socket used ?
Yes Dont use Multi-plug socket. Use single plug socket for Washer.
Is the connectors connected correctly and firmly to PCB and Noise Filter?
No
No Check, reconnect or repair the connector.
Is Red LED ON while power supplied ?
Noise Filter PCB
Check and replace Main PCB.
Is the connectors connectedCorrectly to the DisplayPCB?
Check connectors otherwise. Replace Display PCB.
No
Yes
Yes
Yes
Baikal 600
Baikal 5/14
Trouble ShootingTrouble Shooting LE Error
Press the Power button,Does the Drum rotate when the start/pause button is pressed to start the cycle ?
Is the connector connected correctly to PCB, Housing and Motor ?
Reconnect or repair the connector.
Motor Locked Error
Disassemble the rotor.Are the magnet of rotor cracked or broken?
Replace the rotor.Magnet
Resistance limits 5~15
Are the resistance samebetween Stator points? Replace the stator.
Resistance limits 5~15
U V W
Replace the hall sensor.
Replace the Stator Assembly.
Disassemble hall sensor carefully.
No
Yes
No
No
Yes
No
Yes
Baikal 600
Baikal 6/14
Trouble ShootingTrouble Shooting LE Error
1) Disassemble the hook of Hall Sensor by (-) driver.
2) Pull up Hall Sensor slowly as shown in picture.
1. Disassemble the Hall Sensor
CautionIf you disassemble by force,not following the directions, the hooks of stator(red circled) might broke up.Hence need change of stator assembly. So disassemble cautiously.
1) Adjust the hole of Hall Sensor to the hooks ofstator as picture.(red circled)
2. Assemble the Hall Sensor
2) Push down the Hall sensor, and assemble to thehook for sure.
Baikal 600
Baikal 7/14
Trouble ShootingTrouble Shooting OE ErrorWater Outlet Error
Is the pump filter clogged ?
Is the drain hose kinked ? Check drain hose for kink. Straighten the hose.
Continue
Clean the Filter
Open the Cover by coin,or finger(only new model)
Drain water by removing the hose cap.
Disassemble the pump filterby turning the filter cap counterclockwise
Assemble & close cap
Filter CapHose Cap
Filter clogged by foreign objects
Filter Cap
< How to disassemble and clean pump filter >
Pump Filter
Cover
Check & Clean pump filter.
Drain Hose
This kind of accumulation on the drain filter not onlyprevents proper drainage,but also will promotebacteria growth and cause odors. This drain filter should be cleaned once a month.
Yes
Yes
No
No
Baikal 600
Baikal 8/14
Trouble ShootingTrouble Shooting OE ErrorWater Outlet Error
Is the standpipe height greater than 1.0 m above the floor?
Observe standpipe height requirements of 1.0m maximum.-Your washer will not be able to drain out water adequately
if the standpipe exceeds 1.0 m. In this case, water may flow back into the washer.
Is the connector connected correctly to PCB,Housing and Drain Pump ?
Reconnect or repair the connector.
Is the resistance of Pump Motor Within 152.5 ~ 175.5 ?
Replace Pump Motor.OR
Is the Impeller operating normally?
Escape BindingX
YesWhen checking the voltage between connectors (1,2), is the voltage 220~240V ?
21
Replace PCB
Yes
No
Yes
No
No
No
< Abnormal operating >
Baikal 600
Baikal 9/14
Trouble ShootingTrouble Shooting IE ErrorWater Inlet Error
Is the inlet hose kinked or damaged?
Check the water tap and open it fully.
Is the inlet filter clogged? Check and Clean the inlet filter.
Is the water tap closed?
Straighten the inlet hose. If damaged,the inlet hoses will need to be replaced.
Turn off thewater tap
Unscrew thewater hose
Pull out thewater filter
Clean the filterby hard brush
Tighten theInlet hose
Yes
Yes
Yes
No
No
No
Baikal 600
Baikal 10/14
Trouble ShootingTrouble Shooting IE ErrorWater Inlet Error
Is the connector connected correctly to PCB,Housing and Inlet valve?
Reconnect or repair the connector.
Is the each resistance of Inlet Valve within3.6 ~4.5 ?
Replace the Inlet Valve.1 2
3
1 2 3Pre. Valve Main Valve AG Valve
No
No
Yes
Baikal 600
Baikal 11/14
Trouble ShootingTrouble Shooting FE ErrorWater over Flow Error
Does the water level over reference line? Replace the pressure switch.
If FE is displayed again, then replace PCB.
Is the water level frequency 25.5Khz(LED) or 25.9Khz(LCD)?
Check the air chamber and the tube (clogged)
Is the water inserted in drawer continuously?
Replace the pressure switch. If FE is displayed again, then replace PCB
Replace the inlet valve assembly.
LED LCD
How to check the water level frequency-. Push the two button.LED Temp.+ RinseLCD Medic Rinse + Rinse
Yes
No
No
Yes
No
Yes
Baikal 600
Baikal 12/14
Trouble ShootingTrouble Shooting PE ErrorPressure sensor Error
Is the connector connected to pressuresensor disconnected or disassembled?
Reconnect or repair the connector.
Is the resistance of the pressure sensor out of range?
Replace the pressure switch.
Is the air chamber and the tube clogged?
Replace the Main PCB.
Fix air chamber and remove the foreign material.
No
No
Yes
Yes
Yes
(Pin1 ~ Pin3) (21~23)
No
Baikal 600
Baikal 13/14
Trouble ShootingTrouble Shooting TE ErrorThermistor Error
Is the connector connected to Thermistordisconnected or disassembled?
Reconnect or repair the connector.
Is the resistance of the thermistor out of range (44 ~ 53 K) at 25 ? Replace the pressure switch.
Replace the Main PCB.
Wash AG
Yes
No
Yes
No
Baikal 600
Baikal 14/14
LG Electronics W/M Division
Star SVC Training Manual
Apr 23 , 2008
Purpose of report SVC Training Material
Trouble ShootingTrouble Shooting Wiring
Pressure Switch
: Not in used
STAR
Star 1/14
Pressure Switch & Heater Thermistor Control Motor & Hall Sensor ControlDisplay Control
Display Control PCB Power & Heater Control
Trouble ShootingTrouble Shooting PCB Layout
Drain Pump & Door & Inlet Valve Control
Drain Pump(160~177 )
Door SwitchMeasure R impossible here
CommonPre. Valve(3.6~4.5 )
Main Valve(3.6~4.5 )
PCB Power
Heater(24.7 ~ 28.0 )
Ha(9 ~ 10 )
Hb(9 ~ 10 )
Pressure Switch
V U W
V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Heater Thermistor(44~53K, 25)
Measure Hz impossible hereJust check cut-off.
CommonCommon
STAR
Star 2/14
Trouble ShootingTrouble Shooting Electric Parts
Pump Inlet Valve Pressure Switch
Door SwitchHall SensorMotor Stator
V U W
V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)
Common ~ Sb (9 ~ 10 ) Common ~ Sa (9 ~ 10 )
Sb Sa
Common
1 2Pre. Valve Main Valve R range 3.6 ~ 4.5 at all 3 points R range 160 ~ 177 Measure Hz Impossible Here.
Just check cut-off.
Measure R Impossible Here. Just check cut-off.
1 2
STAR
Star 3/14
Trouble ShootingTrouble Shooting
Door Switch Control
* Door Locking time : 1~8 sec.Check the time interval from input power to parts 1move up ,then Door is locked.
* Door Releasing time : 25~100 sec.Check the time between from power off to parts 1move down,then Door is released.
How to Demonstration
STAR
Star 4/14
Is the Power Plug connectedfirmly to the power outlet? No Reconnect Power Plug firmly.
Yes
Is Multi-plug socket used ?
Yes Dont use Multi-plug socket. Use single plug socket for Washer.
Is the connectors connected correctly and firmly to PCB and Noise Filter?
No Check, reconnect or repair the connector.
Is Red LED ON while power supplied ? Check and replace Main PCB.
Is the connectors connectedCorrectly to the DisplayPCB?
Check connectors otherwise. Replace Display PCB.
No
Yes
Yes
Yes
Trouble ShootingTrouble Shooting No Power
Noise Filter PCB
No
STAR
Star 5/14
Press the Power button,Does the Drum rotate when the start/pause button is pressed to start the cycle ?
Is the connector connected correctly to PCB, Housing and Motor ?
Reconnect or repair the connector.
Disassemble the rotor.Are the magnet of rotor cracked or broken?
Replace the rotor.
Are the resistance samebetween Stator points? Replace the stator.
Replace the hall sensor.
Replace the Stator Assembly.
Trouble ShootingTrouble Shooting LE ErrorMotor Locked Error
Magnet
Resistance limits 5~15
Resistance limits 5~15
U V W
Disassemble hall sensor carefully.
No
Yes
No
No
Yes
No
Yes
STAR
Star 6/14
Trouble ShootingTrouble Shooting LE Error
1) Disassemble the hook of Hall Sensor by (-) driver.
2) Pull up Hall Sensor slowly as shown in picture.
1. Disassemble the Hall Sensor
CautionIf you disassemble by force,not following the directions, the hooks of stator(red circled) might broke up.Hence need change of stator assembly. So disassemble cautiously.
1) Adjust the hole of Hall Sensor to the hooks ofstator as picture.(red circled)
2. Assemble the Hall Sensor
2) Push down the Hall sensor, and assemble to thehook for sure.
STAR
Star 7/14
Trouble ShootingTrouble Shooting OE ErrorWater Outlet Error
Clean the Filter
Open the Cover by coin,or finger(only new model)
Drain water by removing the hose cap.
Disassemble the pump filterby turning the filter cap counterclockwise
Assemble & close cap
Filter CapHose Cap
Filter clogged by foreign objects
Filter Cap
How to disassemble and clean pump filter
Pump Filter
Cover
Drain Hose
This kind of accumulation on the drain filter not onlyprevents proper drainage,but also will promotebacteria growth and cause odors. This drain filter should be cleaned once a month.
Is the pump filter clogged ?
Is the drain hose kinked ? Check drain hose for kink. Straighten the hose.
Continue
Check & Clean pump filter.
Yes
Yes
No
No
STAR
Star 8/14
Is the standpipe height greater than 1.0 m above the floor?
Observe standpipe height requirements of 1.0m maximum.-Your washer will not be able to drain out water adequately
if the standpipe exceeds 1.0 m. In this case, water may flow back into the washer.
Is the connector connected correctly to PCB,Housing and Drain Pump ?
Reconnect or repair the connector.
Is the resistance of Pump Motor Within 160 ~ 177 ?
Replace Pump Motor.
YesWhen checking the voltage between connectors (1,2), is voltage b/n 220~240V ?
Replace PCB
Yes
No
Yes
No
No
No
Trouble ShootingTrouble Shooting OE ErrorWater Outlet Error
No
Is the Impeller operating normally?
ORBinding X
21
< Abnormal operating >
STAR
Star 9/14
Trouble ShootingTrouble Shooting IE ErrorWater Inlet Error
Is the inlet hose kinked or damaged?
Check the water tap and open it fully.
Is the inlet filter clogged? Check and Clean the inlet filter.
Is the water tap closed?
Straighten the inlet hose. If damaged,the inlet hoses will need to be replaced.
Turn off thewater tap
Unscrew thewater hose
Pull out thewater filter
Clean the filterby hard brush
Tighten theInlet hose
Yes
Yes
Yes
No
No
No
STAR
Star 10/14
Is the connector connected correctly to PCB,Housing and Inlet valve?
Reconnect or repair the connector.
Is the each resistance of Inlet Valve within3.6 ~4.5 ?
Replace the Inlet Valve.
No
No
Yes
Trouble ShootingTrouble Shooting IE ErrorWater Inlet Error
1 2Pre. Valve Main Valve
1 2
STAR
Star 11/14
Does the water level over reference line? Replace the pressure switch
If FE is displayed again, then replace PCB
Is the water level frequency 25.5Khz ?
Check the air chamber and the tube (clogged)
Is the water coming in drawer continuously?
Replace the pressure switch. If FE is displayed again, then replace PCB
Replace the inlet valve assembly.
Yes
No
No
Yes
No
Yes
Trouble ShootingTrouble Shooting FE ErrorWater over Flow Error
How to check the water level frequency-. Push the two button.LED Time delay + Rinse+
STAR
Star 12/14
Trouble ShootingTrouble Shooting PE ErrorPressure sensor Error
Is the connector connected to pressuresensor disconnected or disassembled?
Reconnect or repair the connector.
Is the resistance of the pressure sensor out of range?
Replace the pressure switch.
Is the air chamber and the tube clogged?
Replace the Main PCB.
Fix air chamber and remove the foreign material.
No
No
Yes
Yes
Yes
(Pin1 ~ Pin3) (21~23)
No
STAR
Star 13/14
Trouble ShootingTrouble Shooting TE ErrorThermistor Error
Is the connector connected to Thermistordisconnected or disassembled?
Reconnect or repair the connector.
Is the resistance of the thermistor out of range (44 ~ 53 K) at 25 ? Replace the pressure switch.
Replace the Main PCB.
Yes
No
Yes
No
STAR
Star 14/14
LG Electronics W/M Division
Hi-Five SVC Training Manual
Apr 23 , 2008
Purpose of report SVC Training Material
Trouble ShootingTrouble Shooting Wiring
Fan Motor
Thermistor
Pressure Switch Inlet Valve
Pre. Main DryAG
AQUA
DrainPump
Door Switch
AG Sensor
HeaterDryAG
Wash
Motor(Hall Sensor)
CirculationPump
In wash only, remove wires for DRY.
AG C/Duct DRY Wash
MAIN PCB
DISPLAY PCB
Hi-Five
Hi-Five 1/14
Trouble ShootingTrouble Shooting PCB LayoutHi-Five
WH Housing BK ~YL Housing Sky Blue (152.5~175.5 )
Common
Pre. Valve(3.6~4.5 )Main Valve(3.6~4.5 )
Drain Pump Control
BK~BN+YL (152.5~175.5 )
Door Switch Control
BK~BN+YLMeasure R impossiblehere
Heater Control
Measure resistance impossible here.
LCD Display Control
Circulation Pump Control
Inlet Valve Control
AG Valve(3.6~4.5 )
Hall Sensor Control
Ha(9 ~ 10 )Hb(9 ~ 10 )
Pressure Switch Control
VT+WH ~ Sky Blue
Measure HzImpossibleHere.Just check cut-off
Thermistor Control
Common
Motor Stator Control AG Sensor Control
Wash
AG
PCB Power
V U W
V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15) Common
Long
Short
R is 44~53Kat 25
Measure resistance impossiblehere.just check cut-off.
BK :BlackBN : BrownYL : YellowWH : WhiteVT : Violet
Common
AQUA Control
Hi-Five 2/14
Trouble ShootingTrouble Shooting Electric Parts
Pump Inlet Valve Pressure Switch
Door SwitchHall SensorMotor Stator
V U W
V ~ U (5 ~ 15) U ~ W (5 ~ 15) W ~ V (5 ~ 15)
Common ~ Sb (9 ~ 10 ) Common ~ Sa (9 ~ 10 )
Sb Sa
Common
1 2
3
1 2 3Pre. Valve Main Valve AG Valve R range 3.6 ~4.5 at all 3 points R range 152.5 ~ 175.5 Measure Hz Impossible Here.
Just check cut-off.
Measure R Impossible Here. Just check cut-off.
Hi-Five
Hi-Five 3/14
Trouble ShootingTrouble Shooting
Door Switch Control
Heater Control
2) AG Heater
1) Wash Heater
Resistance : 42.8 ~ 49.2
* Door Locking time : 1~8 sec.Check the time interval from input power to parts 1move up ,then Door is locked.
Resistance : 24.7 ~ 28.0
* Door Releasing time : 25~100 sec.Check the time between from power off to parts 1move down,then Door is released.
How to DemonstrationHi-Five
Power Cord
Noise Filter
AG Wash DRY Common
Hi-Five 4/14
Trouble ShootingTrouble Shooting No Power
Is the Power Plug connectedfirmly to the power outlet? No Reconnect Power Plug firmly.
Yes
Is Multi-plug socket used ?
Yes Dont use Multi-plug socket. Use single plug socket for Washer.
Is the connectors connected correctly and firmly to PCB and Noise Filter?
No
No Check, reconnect or repair the connector.
Is Red LED ON while power supplied ?
Noise Filter PCB
Check and replace Main PCB.
Is the connectors connectedCorrectly to the DisplayPCB?
Check connectors otherwise. Replace Display PCB.
No
Yes
Yes
Yes
Hi-Five
Hi-Five 5/14
Trouble ShootingTrouble Shooting LE Error
Press the Power button,Does the Drum rotate when the start/pause button is pressed to start the cycle ?
Is the connector connected correctly to PCB, Housing and Motor ?
Reconnect or repair the connector.
Motor Locked Error
Disassemble the rotor.Are the magnet of rotor cracked or broken?
Replace the rotor.Magnet
Resistance limits 5~15
Are the resistance samebetween Stator points? Replace the stator.
Resistance limits 5~15
U V W
Replace the hall sensor.
Replace the Stator Assembly.
Disassemble hall sensor carefully.
No
Yes
No
No
Yes
No
Yes
Hi-Five
Hi-Five 6/14
Trouble ShootingTrouble Shooting LE Error
1) Disassemble the hook of Hall Sensor by (-) driver.
2) Pull up Hall Sensor slowly as shown in picture.
1. Disassemble the Hall Sensor
CautionIf you disassemble by force,not following the directions, the hooks of stator(red circled) might broke up.Hence need change of stator assembly. So disassemble cautiously.
1) Adjust the hole of Hall Sensor to the hooks ofstator as picture.(red circled)
2. Assemble the Hall Sensor
2) Push down the Hall sensor, and assemble to thehook for sure.
Hi-Five
Hi-Five 7/14
Trouble ShootingTrouble Shooting OE ErrorWater Outlet Error
Is the pump filter clogged ?
Is the drain hose kinked ? Check drain hose for kink. Straighten the hose.
Continue
Clean the Filter
Open the Cover by coin,or finger(only new model)
Drain water by removing the hose cap.
Disassemble the pump filterby turning the filter cap counterclockwise
Assemble & close cap
Filter CapHose Cap
Filter clogged by foreign objects
Filter Cap
< How to disassemble and clean pump filter >
Pump Filter
Cover
Check & Clean pump filter.
Drain Hose
This kind of accumulation on the drain filter not onlyprevents proper drainage,but also will promotebacteria growth and cause odors. This drain filter should be cleaned once a month.
Yes
Yes
No
No
Hi-Five
Hi-Five 8/14
Trouble ShootingTrouble Shooting OE ErrorWater Outlet Error
Is the standpipe height greater than 1.0 m above the floor?
Observe standpipe height requirements of 1.0m maximum.-Your washer will not be able to drain out water adequately
if the standpipe exceeds 1.0 m. In this case, water may flow back into the washer.
Is the connector connected correctly to PCB,Housing and Drain Pump ?
Reconnect or repair the connector.
Is the resistance of Pump Motor Within 152.5 ~ 175.5 ?
Replace Pump Motor.OR
Is the Impeller operating normally?
Escape Binding
X
YesWhen checking the voltage between connectors (1,2), is the voltage 220~240V ?
21
Replace PCB
Yes
No
Yes
No
No
No
< Abnormal operating >
Hi-Five
Hi-Five 9/14
Trouble ShootingTrouble Shooting IE ErrorWater Inlet Error
Is the inlet hose kinked or damaged?
Check the water tap and open it fully.
Is the inlet filter clogged? Check and Clean the inlet filter.
Is the water tap closed?
Straighten the inlet hose. If damaged,the inlet hoses will need to be replaced.
Turn off thewater tap
Unscrew thewater hose
Pull out thewater filter
Clean the filterby hard brush
Tighten theInlet hose
Yes
Yes
Yes
No
No
No
Hi-Five
Hi-Five 10/14
Trouble ShootingTrouble Shooting IE ErrorWater Inlet Error
Is the connector connected correctly to PCB,Housing and Inlet valve?
Reconnect or repair the connector.
Is the each resistance of Inlet Valve within3.6 ~4.5 ?
Replace the Inlet Valve.1 2
3
1 2 3Pre. Valve Main Valve AG Valve
No
No
Yes
Hi-Five
Hi-Five 11/14
Trouble ShootingTrouble Shooting FE ErrorWater over Flow Error
Does the water level over reference line? Replace the pressure switch
If FE is displayed again, then replace PCB
Is the water level frequency 25.5Khz(LED) or 25.9Khz(LCD)?
Check the air chamber and the tube (clogged)
Is the water inserted in drawer continuously?
Replace the pressure switch. If FE is displayed again, then replace PCB
Replace the inlet valve assembly.
LED LCD
How to check the water level frequency-. Push the two button.LED Temp.+ RinseLCD Medic Rinse + Rinse
Yes
No
No
Yes
No
Yes
Hi-Five
Hi-Five 12/14
Trouble ShootingTrouble Shooting PE ErrorPressure sensor Error
Is the connector connected to pressuresensor disconnected or disassembled?
Reconnect or repair the connector.
Is the resistance of the pressure sensor out of range?
Replace the pressure switch.
Is the air chamber and the tube clogged?
Replace the Main PCB.
Fix air chamber and remove the foreign material.
No
No
Yes
Yes
Yes
(Pin1 ~ Pin3) (21~23)
No
Hi-Five
Hi-Five 13/14
Trouble ShootingTrouble Shooting TE ErrorThermistor Error
Is the connector connected to Thermistordisconnected or disassembled?
Reconnect or repair the connector.
Is the resistance of the thermistor out of range (44 ~ 53 K) at 25 ? Replace the pressure switch.
Replace the Main PCB.
Wash AG
Yes
No
Yes
No
Hi-Five
Hi-Five 14/14
LG Electronics W/M Division
Konsul SVC Training Manual
Apr 23 , 2008
Purpose of report SVC Training Material
Trouble ShootingTrouble Shooting How to Demonstration
Heater & Power Control
Heater(24.4~28.03)
Power
Stator#1(2.0~2.5)
Stator#2(0.6~0.9)
Rotor(1.5~3.0)
Thermistor
Tachometer(62.6 ~ 74.6)
Pressure Switch
Drain Pump(160 ~ 177)
Pre. Valve(3.6~4.5)
Main Valve(3.6~4.5)
Motor Control (Stator, Rotor, TP)Ther. & P.S & Tacho. Control Inlet Valve & Drain Pump Control
Measure Hz ImpossibleHere.Just check cut-off
Door Switch ControlMeasure R impossible here
Measure Hz Impossible Here.Just check cut-off
TP
Konsul 1/3
Trouble ShootingTrouble Shooting Electric Parts
Pump Inlet Valve Pressure Switch
Door SwitchHeater
1 2Pre. Valve Main ValveThe all R is 3.6 ~ 4.5
R is 160.5 ~ 177.5 Measure Hz Impossible Here. Just check cut-off.
Measure R Impossible Here. Just check cut-off.
1 2
R is 24 ~ 28
Konsul 2/3
Trouble ShootingTrouble Shooting How to Demonstration
Door Switch Control
Motor
Sky BlueWhite /
Red
PinkViolet / White
GrayBlueRed / White
Yellow
Brown
10
987654321
Rotor
T/P
Tachometer
Name Connected Wire Spec.3 ~ 4 62.6 ~74.6 (check rpm)
TP 6 ~ 7When Temp. increase,
cut-off.(190 ~240)Rotor 8 ~ 9 1.5 ~ 3.0
Stator coil #1 1 ~ 5 0.6 ~ 0.9 Stator coil #2 5 ~ 10 2.0 ~ 2.5
Tacho Meter
* Door Locking time : 1~8 sec.Check the time between from input the power to parts 1move up ,then Door locked.
* Door Releasing time : 25~100 sec.Check the time between from off the power to parts 1move down,then Door released.
Konsul 3/3