Let Your Talking do the Walking: Sammy James, Speak2Leads

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Transcript of Let Your Talking do the Walking: Sammy James, Speak2Leads

Companies have huge online marketing budgets. Online lead gen spending soared from $22.7 billion in 2009 to 30 billion by 2014. HOWEVER, slow response to hot online leads and little follow up on these leads = missed opportunities and lower sales.

WHY SPEAK2LEADS

The Problem

Harvard Business Review (HBR), article “The Short Life of Online Sales Leads” March 2011

THE SHORT LIFE OF ONLINE SALES LEADS

“37% responded within an hour, 24%—took over 24 hours to respond. The average first response was 42 hours”

WHY SPEAK2LEADS

The Problem

Speed to lead is number 1 driver of conversion

Source: Leads360 Study

SPEED TO LEAD

PERSISTENCY

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2.74

5.36

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Not Closed Closed

Num

ber

of D

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Closed leads are dialed 95% more than leads that do not close.

Source: Inside Sales Study

Persistence

WHY SPEAK2LEADS

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Speed Persistence Conversions

The Solution

Internet Lead Response Speed to contact with Internet leads is the single largest driver of lead conversion.

Leads called in under 1 minute increases your conversion rate by 500% above average.

WHY SPEAK2LEADS

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Speed

The Solution

Rapid Response Speak2Leads connects you to your prospect in about 30 seconds or less.

WHY SPEAK2LEADS

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Speed

The Solution

Persistence Pays Off Calling a lead 3 times doubles your chance of conversion. Calling a lead 5-6 times gets close to maximum possible contact & conversion rates.

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Persistence

The Solution

We Do the Follow Up for You Speak2Leads will keep calling you so you can reattempt to reach every lead up to 6 times.

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Persistence

The Solution

Close More Deals You have to speak to your leads to close them. Speak2Leads helps your sales reps speak to many more leads by automating consistent speed and persistent follow up.

WHY SPEAK2LEADS

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Conversions

The Solution

Close More Deals You have to speak to your leads to close them. Speak2Leads helps your sales reps speak to many more leads by automating consistent speed and persistent follow up.

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Conversions

The Solution

Measure Your Performance We track the phone activity for every lead. Now you know how many attempts were made to connect with each lead.

And the outcome of every call for each sales rep.

LEAD VISIBILITY

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HOW IT WORKS

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HOW IT WORKS

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HOW IT WORKS

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HOW IT WORKS

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HOW IT WORKS

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THE OPPORTUNITY FOR TELCOSOffer Speak2Leads To Business Customers The Speak2Leads business application as part of the integrated solution with Tropo helps Telcos establish a meaningful position in the rapidly growing online marketing industry.

Added Value Solution The Speak2Leads application helps Telco business customers that are investing in online sales leads increase sales conversion. Generate Incremental Revenue Telcos can generate incremental revenue by offering Speak2Leads to their business customers and charging a per user per month fee or per event fee (i.e. per call fee between business and lead).

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EXHIBITS

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S2L ARCHITECTURELead Inquiry Data Via HTTP, Email, Phone, Other

Ext. Applications •  Lead Management •  CRM/SFA •  Call Center, Other

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S2L ARCHITECTURE

S2L Admin Self Service

Dashboard, Admin, Reporting

Web API

Lead Inquiry Data Via HTTP, Email, Phone, Other

Ext. Applications •  Lead Management •  CRM/SFA •  Call Center, Other

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S2L ARCHITECTURE

S2L Admin

S2L Lead Response Platform Custom IVR, Lead Valet, Re-attempts, Call Routing, Call Scheduling, Reverse Call, Recording, Notifications, WebHooks, Reporting, Texting, Call Notes

Self Service Dashboard, Admin,

Reporting Web API

Lead Inquiry Data Via HTTP, Email, Phone, Other

Ext. Applications •  Lead Management •  CRM/SFA •  Call Center, Other

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S2L ARCHITECTURE

S2L Admin

S2L Lead Response Platform Custom IVR, Lead Valet, Re-attempts, Call Routing, Call Scheduling, Reverse Call, Recording, Notifications, WebHooks, Reporting

Self Service Dashboard, Admin,

Reporting Web API

Telephony, SMS, Other DATABASE

Lead Inquiry Data Via HTTP, Email, Phone, Other

Ext. Applications •  Lead Management •  CRM/SFA •  Call Center, Other

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WHY TROPO

Quality, reliability and robustness of platform

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WHY TROPO

Quality, reliability and robustness of platform

Simple, flexible and broad feature set

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WHY TROPO

Quality, reliability and robustness of platform

Simple, flexible and broad feature set

Platform infrastructure with international presence and capabilities

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WHY TROPO

Quality, reliability and robustness of platform

Simple, flexible and broad feature set

Evolving features help our innovations and development time

Platform infrastructure with international presence and capabilities

LET’S TALK

E-mail You can contact us at info@speak2leads.com or me directly at sjames@speak2leads.com

Our address 434 W Cedar St. 4th FL

San Diego, California, 92101

On the web

twitter.com/speak2leads

google+/speak2leads

linkedin/speak2leads

skype: s2l.101

Our Contact Information

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